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Diamond Suites and Residences

3.0 star property
Central hotel with outdoor pool, connected to a shopping center, near Ayala Center

Choose dates to view prices

Located near the vibrant Ayala Center, Diamond Suites and Residences is a perfect haven. Start your day with breakfast at the on-site restaurant, take a refreshing dip in the outdoor pool, or stay active at the gym. The helpful staff has left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Single Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Single Room

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Reception
Quest Hotel & Conference Center
Camputhaw
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,006 reviews
The price is P3,384
P4,153 total
includes taxes & fees
May 17 - May 18
Quest Hotel & Conference Center
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About the neighborhood

Map
No. 8 Apitong, Corner of Escario Street, Cebu City, Cebu, 6000

What's nearby

  • Ayala Center - 7 min walk - 0.6 km
  • Cebu Business Park - 12 min walk - 1.0 km
  • Waterfront Cebu City Casino - 12 min walk - 1.0 km
  • Mango Square - 20 min walk - 1.7 km
  • Ayala Malls Central Bloc - 20 min walk - 1.7 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cole's Cansi - ‬1 min walk
  • ‪Sinangag Station - ‬1 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Pares Pares - ‬1 min walk

About this property

Diamond Suites and Residences

  • When you stay at Diamond Suites and Residences, you'll be within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, SM City Cebu and SM Seaside City Cebu are within a short drive.

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: PHP 1000 per accommodation, per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately PHP 550 for adults and PHP 275 for children
  • Airport shuttle service is offered for an extra charge of PHP 1350 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of PHP 1000 (subject to availability)
  • Late check-out can be arranged for an extra charge of PHP 1000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 1200.0 per night

Parking

  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Diamond Suites

Diamond Suites Cebu

Diamond Suites Hotel

Diamond Suites Hotel Cebu

Diamond Suites & Residences Cebu Island/Cebu City

Diamond Suites & Residences Hotel Cebu City

Diamond Suites And Residences

Diamond Suites Residences

Frequently asked questions

Is there a pool at Diamond Suites and Residences?

Yes, there's an outdoor pool.

Are pets allowed at Diamond Suites and Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Diamond Suites and Residences?

Yes, there's free self parking.

Is airport shuttle service offered by Diamond Suites and Residences?

Yes, an airport shuttle is available. The charge is PHP 1350 per vehicle one way.

What are the check-in and check-out times at Diamond Suites and Residences?

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM. There's a charge of PHP 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Diamond Suites and Residences?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.

What is there to do at Diamond Suites and Residences and nearby?

Diamond Suites and Residences has an outdoor pool and a fitness center.

Are there restaurants at or near Diamond Suites and Residences?

Yes, there's an onsite restaurant that offers alfresco dining.

What's the area around Diamond Suites and Residences like?

Diamond Suites and Residences is in Camputhaw, a short 9-minute walk from Ayala Center and 13 minutes' walk from Waterfront Cebu City Casino.

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Reviews

Diamond Suites and Residences Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Bathroom
Service staff

Reviews

Verified

2/10 Poor

Terrible place. My 1st and last to this place. I should believe on what I read on the reviews. Pension house is much better than this suites. The toilet bowl is terrible, scared to seat in the toilet. Room is old and the air conditioning is noisy. Not gonna stay here ever again.
The toilet is dark and dirty.
Room was too small, I booked for 3 persons, they only add a small extra bed
Janice, 2-night trip
Verified

10/10 Exceptional

Accommodating staff, helpful & friendly.
MA VICTORIA, 1-night trip
Verified

10/10 Exceptional

I have a very good stay at the hotel..very hospitality staff,clean rooms and big as I imagine over all is a double thumbs up for me..thank you for the staff ang security person..
Jeffrey, 4-night trip
Verified

10/10 Exceptional

Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Willis, 1-night trip
Verified

8/10 Very good

The are is close to the shopping center
Anna Lou, 3-night trip
Verified

10/10 Exceptional

Diamond Review

Great Ayala location, larger than average comfortable room and family loved the breakfast...we will stay again the next time in town.
Brian, 1-night trip
Verified

4/10 Fair

Not good place for longer stay.
Leonora, 16-night trip
Verified

6/10 Good

Property is dated. Aircon is windowtype and a bit noisy. Price was good if you are looking for affordable stay.
2-night trip
Verified

10/10 Exceptional

:-)
RAY AN MARGARET, 1-night trip
Verified

2/10 Poor

Gosh there comfort room is so bad
Rochele elro, 2-night trip
Verified

8/10 Very good

Service
Ronald, 21-night trip
Verified

8/10 Very good

Close to everything

The cons were TV didn’t work, had to pay for a towel they said u damaged but disagreed, and room condition wasn’t the best. Overall value for where you’re at is great. Good: free parking (first come), daily room cleaning, breakfast . Across the street from Ayala . My recommendation is don’t put towels on the floor like they request for dirty towels, they might get stained by the rough condition on the floor. Will use again if they welcome me
Aress, 6-night trip
Verified

6/10 Good

The bar was not properly stocked.
James, 3-night trip
Verified

4/10 Fair

Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
John, 1-night trip
Verified

4/10 Fair

The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Ariel, 3-night trip
Verified

2/10 Poor

Don't stay here

Check in was a mess. On the reception they couldn't find my reservation. Even after I presented the confirmation number, they asked again, if I am really sure yo did a reservation at this particular hotel. After checked by manager and a long waiting time finally they could find my booking. They apologized and I got a room without view. The smell in the bathroom was awful and there were some hair on the floor. No telephone in the room. I had to order additional towel and therefore I had to proceed to the reception in person. The TV in the room wasn't working. I stop now to count the worse things. I give a half star for the location and another half for we had a roof over the head. Otherwise not worth for the money. Room rate unreasonable. Not recommended at all. Next time, I gonna stay in the Holiday Inn.
Michael, 2-night trip
Verified

2/10 Poor

Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Marie Gretchen, 4-night trip
Verified

8/10 Very good

概ね満足です。

アヤラモールも近くて立地は良かったです。部屋はある程度整理されており概ね満足です。アメニティも準備されておりトイレにウォシュレットもあり満足です。翌日の午前3時にタクシーを依頼していましたが、予約しておらず自分でタクシーをつかまえました。それさえなければ満足でした。
Atsushi, 1-night trip
Verified

8/10 Very good

値段が安く近くにアラヤモール有るので便利。プール、ジム完備シャワー弱い 静かでよく眠れる
YOSHIO, 3-night trip
Verified

8/10 Very good

It’s fine
Lurelyn, 2-night trip
Verified

8/10 Very good

nice stay. but no cable tv during the day of stay
Clark, 1-night trip
Verified

2/10 Poor

This place is terrible. Dirty and nothing like pictured. Dont get ripped off.
3-night trip
Verified

10/10 Exceptional

cibu

セブ市内泊は初めてでしたが、すべてが最高でした。ありがとう
kiyoji, 2-night trip
Verified

10/10 Exceptional

cibu

３月６，７，１０と３泊しました、市内に泊まるのは初めてで心配でしたがスタッフ他フロント、レストランすべて最高でした。来年もダイアモンドにしようかと思います。ありがとう！！
kiyoji, 1-night trip
Verified

4/10 Fair

Booked because of price and Pool

Was not informed pool was under repair. One reason I booked here
Peter, 4-night trip