Hostal El Refugio

Central hostel in Natales, connected to a shopping center

Choose dates to view prices

Sun, Mar 15
Mon, Mar 16
March 2026
1
April 2026
Hostal El Refugio is a great choice for a stay in Natales. Free perks include WiFi and self-serve breakfast daily between 6:00 AM and 10:00 AM.
Exceptional

Popular amenities

  • Free breakfast
  • Free WiFi
  • Non-smoking

Main amenities (4)

  • Communal living room
  • Limited hour front desk
  • Tour/ticket assistance
  • Lockers available
$84 nightly
$84 total
Mar 3 - Mar 4

Room options

Showing 2 of 2 rooms
Standard Double Room | Bathroom | Hair dryer, towels, soap, shampoo
Standard Double Room | Free WiFi
Standard Double Room | Free WiFi
Standard Double Room | Free WiFi

Standard Double Room

Exceptional

Highlights

Heating
Refrigerator
Separate bedroom
2 bathrooms
Hair dryer
Microwave
Stovetop
Oven
  • 54 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Standard Triple Room | Bathroom | Hair dryer, towels, soap, shampoo
Standard Triple Room | Free WiFi
Standard Triple Room | Free WiFi
Standard Triple Room | Free WiFi

Standard Triple Room

Highlights

Heating
Refrigerator
Separate bedroom
2 bathrooms
Hair dryer
Microwave
Stovetop
Oven
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
valdivia, 807, Natales, Magallanes y la Antártica Chilena

What's nearby

  • Plaza de Armas - 7 min walk - 0.7 km
  • Puerto Natales Casino - 12 min walk - 1.0 km
  • History Museum - 12 min walk - 1.0 km
  • Costanera - 15 min walk - 1.3 km
  • Cueva del Milodon - 18 min walk - 1.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.6 miles/181.3 km

Restaurants

  • ‪El Asador Patagónico - ‬10 min walk
  • ‪Alveoli Bakery - ‬10 min walk
  • ‪Mesita Grande - ‬13 min walk
  • ‪La Picada de Carlitos - ‬9 min walk
  • ‪Wild Bar - ‬9 min walk

About this property

Hostal El Refugio

Hostal El Refugio is a great choice for a stay in Natales. Free perks include WiFi and self-serve breakfast daily between 6:00 AM and 10:00 AM.

At a glance

Hotel size

    • 5 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 6:00 AM–10:00 AM

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Communal living room
  • Lockers available

Accessibility

  • Hand-held showerheads
  • Magnifying mirror

Room amenities

Home comfort

  • Heating

Freshen up

  • 2 bathrooms
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Frequently asked questions

Are pets allowed at Hostal El Refugio?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal El Refugio?

Sorry, there's no onsite parking at Hostal El Refugio.

What are the check-in and check-out times at Hostal El Refugio?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

Is there an onsite casino at Hostal El Refugio?

No, this hostel doesn't have a casino, but Puerto Natales Casino (16-min walk) is nearby.

What's the area around Hostal El Refugio like?

Hostal El Refugio is in the heart of Natales, a short 13-minute walk from Plaza de Armas and 16 minutes' walk from Puerto Natales Casino.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hostal El Refugio Reviews

9.4

Exceptional

9.2

Cleanliness

9.0

Amenities

10

Staff & service

9.2

Property conditions & facilities

10/10 Exceptional

Could not have had any better service. The breakfast was ready by 6:00 and everything was sensible and plenty.
Jordi, 4-night trip

10/10 Exceptional

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Jose Fernando, 3-night trip

8/10 Very good

I could check-in a little earlier, which was great after a night flight. The wifi is strong and stable, kitchen area is spacious. My bed was very comfortable. I slept great. Like many places in Chile, things seem to be built quickly and with cheap materials. Things that didn’t affect my comfort but for example, the soap distributor in the shower doesn’t work well. As far as safety and location, it’s very good, staff is nice and welcoming.
Samuel, 1-night trip

10/10 Exceptional

Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Ashley, 6-night trip

10/10 Exceptional

Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Monica, 1-night trip

8/10 Very good

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Victor, 3-night trip

10/10 Exceptional

Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
monika, 3-night trip

10/10 Exceptional

Luis, 4-night trip