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Hello Lisbon Santa Catarina Suites

2.0 star property
City-center hotel within easy reach of Rossio Square

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Photo gallery for Hello Lisbon Santa Catarina Suites

Egyptian cotton sheets, down comforters, individually decorated
Breakfast meal
Egyptian cotton sheets, down comforters, individually decorated
Interior
Bathroom
Near Rossio Square, Hello Lisbon Santa Catarina Suites offers a charming retreat. Relax on the sun-kissed terrace and stay connected with in-room WiFi. The multilingual staff has left a lasting impression on previous guests.

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Housekeeping (on request)
  • Self parking
  • Terrace
  • Multilingual staff

Feel at home (5)

  • Terrace
  • Self parking (surcharge)
  • Soundproofed rooms
  • Free toiletries
  • Hair dryer

Room options

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Showing 2 of 2 rooms

View all photos for Economy Twin Room

Egyptian cotton sheets, down comforters, individually decorated

Economy Twin Room

Highlights

Soundproofed
Individually decorated
Portable fan
Down duvet
Egyptian cotton linens
Hair dryer
Private bathroom
  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Egyptian cotton sheets, down comforters, individually decorated

Twin Room

Highlights

Soundproofed
Individually decorated
Portable fan
Down duvet
Egyptian cotton linens
Hair dryer
Private bathroom
  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Rua Dr LuIs de Almeida e Albuquerque, 6, Lisbon, LIS, 1200-154

What's nearby

  • Santa Justa Elevator - 10 min walk
  • Rossio Square - 11 min walk
  • Commerce Square - 14 min walk
  • Avenida da Liberdade - 14 min walk
  • Castle of São Jorge - 2 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 32 min drive
  • Cascais (CAT) - 35 min drive
  • Cais do Sodré Station - 10 min walk
  • Rossio Station - 13 min walk
  • Santos Station - 15 min walk
  • Largo do Calhariz Stop - 2 min walk
  • Sta. Catarina Stop - 2 min walk
  • Calhariz (Bica) Stop - 2 min walk

Restaurants

  • ‪Breakfast Lovers - ‬1 min walk
  • ‪Pharmacia - ‬1 min walk
  • ‪Pastelaria Orion - ‬1 min walk
  • ‪Petiscaria do Elevador - ‬2 min walk
  • ‪Machimbombo - ‬2 min walk

About this property

Hello Lisbon Santa Catarina Suites

When you stay at Hello Lisbon Santa Catarina Suites, you'll be within a 15-minute walk of Rossio Square and Avenida da Liberdade. This Art Deco hotel is also within a 15-minute walk of Santa Justa Elevator and Commerce Square. Public transportation is only a short walk: Largo do Calhariz Stop and Sta. Catarina Stop are just steps away.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • There is no front desk at this property.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Multilingual staff

Facilities

  • 1 building/tower
  • Terrace
  • Art Deco architecture

Room amenities

Home comfort

  • Portable fan

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Egyptian cotton sheets

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)

Special features

Dining

6 bar - Onsite lobby lounge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an extra charge and varies based on length of stay

Parking

  • Self parking is available for an extra charge

Policies

This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Evidencia Light Sta.Catarina
Portugal Ways Santa Catarina Hotel Lisbon
Evidencia Light Sta.Catarina Hotel Lisbon
Evidencia Light Sta.Catarina Lisbon
Hotel Evidencia Light
Hotel Santa Catarina Lisbon
Santa Catarina Lisbon
Portugal Ways Santa Catarina Lisbon
Portugal Ways Santa Catarina
Portugal Ways Santa Catarina Suites Hotel
Portugal Ways Suites Hotel
Portugal Ways Suites
Portugal Ways Santa Catarina Hotel
HSC Hotel Santa Catarina
Evidencia Light Sta.Catarina Hotel

Frequently asked questions

Does Hello Lisbon Santa Catarina Suites offer free cancellation for a full refund?

Yes, Hello Lisbon Santa Catarina Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hello Lisbon Santa Catarina Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Hello Lisbon Santa Catarina Suites?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Hello Lisbon Santa Catarina Suites?

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Hello Lisbon Santa Catarina Suites?

No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.

What's the area around Hello Lisbon Santa Catarina Suites like?

Hello Lisbon Santa Catarina Suites is in Lisbon Old Town, a short 2-minute walk from Largo do Calhariz Stop and 11 minutes' walk from Rossio Square.

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Hello Lisbon Santa Catarina Suites Reviews

Reviews

5.6

6.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Poor

2-night trip

10/10 Exceptional

Great Apartment and Location
I loved the apartment andocation. Was right in the middle of everything. The room was quiet and comfortable and very clean, comfortable bed. I loved the keyless entry as well.
Randy, 2-night trip

2/10 Poor

We never experienced something like that. The Internet was absolutely weak and the connection got constantly interrupted. The door to the bathroom got blocked on the second day and had to be repaired. (Not so easy to reach someone from the non-existing reception). The towels were NOT renewed after the third day, so we had to send again an E-Mail. Our question concerning keeping the lugage for some hours after our checkout didn´t get any answer. What a bad experience, what a horrible place.
6-night trip

6/10 Good

ubicacion increible, camadas relativamente comodas, no tiene ningun tipo de servicio, baño en mal estado
4-night trip

8/10 Very good

buono
maurizio, 4-night trip

2/10 Poor

Esperienza sgradevole. In 5 giorni di soggiorno non è mai passato nessuno a pulire la stanza né a cambiare le lenzuola, salviette ecc...non c’era sapone in bagno il quale, per altro, è di dimensioni minimali...l’odore in camera era al quanto insopportabile. Non c’è alcun personale disponibile in quanto sia la porta della camera, sia la porta dell’hotel viene aperta tramite un codice. Sconsigliato
Stefano, 4-night trip

10/10 Exceptional

Super recomendo!
Excelente, self check in facilita a vida da gente! Menos burocracia, mais rapidez e poucos constrangimentos, adoramos! Se pudermos voltaremos com certeza e recomedamos, o banheiro é bem pequeno, o que deve ser informado claramente a todos, não tivemos problemas, banheiro individual é tudo de bom!!!!
Jose Claudio, 2-night trip

8/10 Very good

hotel centrico
Todo perfecto y centrico
Assane, 3-night trip

8/10 Very good

7-night trip

8/10 Very good

3-night trip

6/10 Good

Péssima
Mal não havia água quente as camas são de solteiro são para crianças
Carlos, 1-night trip

4/10 Fair

Localización extraordinaria. Como no hay personal de recepción, te encuentras un poco desprotegido. No te cambian las toallas. Las habitaciones y baños muy reducidas.
Juan, 3-night trip

2/10 Poor

J'ai reservé cet hotel 6 nuits du 2 au 8 aout. En arrivant dans la chambre, des cheveux qui trainent, de la poussière et les draps et les serviettes qui sentent le renfermé. La nuit, en me réveillant pour aller aux toilettes, j allume la lumière et je vois ' gros cafards qui grouillent dans la salle de bain : un dans la douche, les autres sur les murs, un cafard est même entré dans ma valise. Des messieurs qui manifestement habitent dans cet "hôtel" et qui y sont présents tout le temps, hurlent sans cesse jour et nuit. Ils communiquent entre eux en hurlant d'une chambre à une autre, voire d'un étage à l'autre et aussi par la fenêtre. J ai dû changer d'hotel le lendemain de mon arrivée tellement ce fut invivable. Ni l'hotel, ni expedia ne veulent me rembourser. C'est une honte !
7-night trip

2/10 Poor

NÃO SE HOSPEDEM NESSE HOTEL.
Péssimo em todos os quesitos. *Localização Está no centro da cidade no meio da muvuca, rua de difícil acesso de carro e com pessoas bem mal encaradas te oferecendo conteúdos ilícitos. *Limpeza Terrível. Toalha manchada, forro da cama e lençol cheio de cabelos, fixadores de etiquetas de roupa embaixo das camas. *Acomodação Quarto e banheiro minúsculo, tem que sair do banho e se secar fora do banheiro porque não tem o mínimo de espaço, pra tomar banho e um sacrifício. Se tiver com mais de 3 malas vai ter que escolher se você fica no quarto ou às malas. Os carpetes da área comum totalmente nojentos. O colchão de uma das camas estava com as molas estragadas, forma um buraco, impossível dormir(uma funcionária do hotel nos relatou qdo estávamos indo embora que todos esses problemas são recorrentes, que ela mesma já havia feito a troca do colchão devido a reclamações anteriores, se esse é o novo imagina o velho). Como já consta no anúncio não possui recepção e entrar em contato com os responsáveis do hotel via e-mail ou telefone é impossível, os mesmos não respondem. Fiz a reserva para 4 dias e tive que sobreviver a 1 com muito sacrifício, o hotel não oferece o reembolso e em Lisboa tem que pagar a taxa turística de €2 por pessoa/noite que é cobrado pelo hotel antes do início da hospedagem e como ocorreu no meu caso, que não consegui completar a minha estadia, não tive nem esse reembolso e tive que pagar novamente no outro hotel.
Renata, 4-night trip

8/10 Very good

Enkelt men billigt
Vi fick inte koden till ytterdörren viket gjorde att vi fick ta kontakt via telefon. Eftwrsom de inte svarade där mailade vi. Hjälp fick vi iaf efter ca 30 minuter. Rummen små och det gick inte att ha fönster öppet eftersom det saknades hasp. WiFi var nästan noll på rummet, men bra i entre och frukostrum. TV i frukostrummet men där var låst utom just under frukost. Dagtig var det byggare som gjorde vid några rum (bl.a. vårt grannrum) vilket utgjorde en del störande ljud.
Ulf, 7-night trip

8/10 Very good

De kamer is modern ingericht, licht en van alle basis voorzieningen voorzien, wat een verademing is gezien de gebruikelijke gedateerde staat van Portugese overnachtingplaatsen. De kamer ligt op loopafstand van het bruisende centrum van Lissabon wat natuurlijk een duidelijke pré is. Helaas heeft de kamer het formaat van een hele kleine studentenkamer waardoor je geen ruimte hebt om jezelf even terug te trekken op de kamer (behalve op je bed zitten). Daarnaast is het ontbreken van een airconditioning wel een gemis. Tijdens ons verblijf was het 33 tot 35 graden overdag, tot en met 25 graden in de nacht (begin juni). Mogelijkheden om door te waaien zijn er niet dus zwetende nachten zijn niet te voorkomen. Helaas is het ook niet mogelijk om in de buurt gratis te parkeren. Heb je geen vervoer is dat geen probleem, zo niet dan ben je aangewezen op peperdure parkeergarages. Er is geen enkel personeel aanwezig geweest tijdens de 4 dagen dat we er waren, wat verder geen probleem is, maar gezien de temperatuur zou het verschonen van handdoeken tussentijds wel prettig zijn geweest.
Sjoerd, 4-night trip

2/10 Poor

Expectation vs. Reality
I’m not sure where to start with this hotel. When we arrived, we were EXTREMELY disappointed. It looks absolutely nothing like the pictures. The only saving grace was the private bathroom and clean sheets. The rest was an embarrassment. The room is just empty. Nothing but a couple of beds and a table. No air conditioning, TV, amenities, etc. It was just a box. The first night was ok, we slept reasonably well until the builders started hammering and drilling directly outside of our door at 8am. Nice way to wake up after arriving late. We woke up to 34 degree weather, which would be fine if we had air con. Every subsequent night we were bitten terribly by mosquitoes; shutting the windows at night wasn’t an option as the room was tiny and stuffy and hot. There was absolutely no customer service, nobody answered the phone or seemed to care whatsoever. I am disappointed the owners seem to take no pride in this hotel. It could be amazing. Unfortunately, it is nowhere near amazing. The bed felt like a plastic bag filled with rocks. My back was hurting that much after 4 nights that we actually booked ANOTHER HOTEL for the final night just to get a good nights sleep. The new one was fantastic, and really showed us what we were missing out on. Shop about and do NOT book this hotel. It was the worst part about the holiday and I dreaded going to sleep. Lisbon is beautiful and one of the best places I’ve ever visited, so please don’t let this hotel put a downer on your holiday.
Daisy, 5-night trip

8/10 Very good

Pedro Gabriel, 2-night trip

6/10 Good

overnatning fint, men ingen reception er irriterende. Der var ingen roomservice, værelserne blev ikke gjort rent, vi måtte - når vi kunne se en personale - bede om toilet papir og få nye håndklæder, men ellers ok.
6-night trip

4/10 Fair

God beliggenhed. Ingen rengøring, sengetøj skift eller rene håndklæder. Fik heller ikke tømt skræld. Vi havde 6 overnatninger. Vi var lovet en tagterrasse og mulighed for kaffe, men ingen af delene var eksisterende. Det eneste gode var beliggenhed i en rolig gade
6-night trip

8/10 Very good

Maltez, 6-night trip

4/10 Fair

Habitación en un bajo oscuro y húmedo,con vistas a una terraza interior en obras. Camas pequeñas y en muy mal estado
2-night trip

2/10 Poor

Ontzettend slecht! Super klein en ongezellig. Doodlopende straat. Ik voelde mij daar super onveilig. Je hoorde alles vanuit de andere kamers.Ik heb daar meteen iets anders geboekt.
3-night trip

2/10 Poor

Lugt af urin, pushere og tynde vægge
Hvis man leder efter et billigt sted, tæt på natteliv, restauranter og shopping, og er man ligeglad med toiletter der lugter af urin, manglende rengøring, pushere lige udenfor døren og ingen reception, så siger jeg held og lykke. Havde der bare været en reception og rengjort, så havde det været ok til prisen.
5-night trip

6/10 Good

Generic Accommodation
Easy check in and check out Uncomfortable beds and empty soap dispenser. Very generic accommodation with no extra comfort. Great for stags I suppose
3-night trip