Petronilla - Hotel in Bergamo

4.0 star property
Family-friendly hotel in Citta Bassa with bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Petronilla - Hotel in Bergamo

View from property
Exterior
Indoor spa tub
Lobby
Bar (on property)

Reviews

10 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • Gym
    Gym
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • Fitness center
  • Sauna
  • Self parking
  • Spa tub
  • Bar/lounge
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

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About the neighborhood

Map
Via San Lazzaro 4, Bergamo, BG, 24122

What's nearby

  • Via XX Settembre - 1 min walk - 0.2 km
  • Humanitas Gavazzeni Hospital - 14 min walk - 1.2 km
  • Basilica di Santa Maria Maggiore - 19 min walk - 1.6 km
  • Piazza Vecchia - 20 min walk - 1.7 km
  • Papa Giovanni XXIII Hospital - 3 min drive - 2.1 km

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 10 min drive
  • Linate Airport (LIN) - 40 min drive
  • Stezzano Station - 8 min drive
  • Bergamo Alta Funicular - 14 min walk
  • Bergamo Station - 14 min walk

Restaurants

  • ‪Botega Caffe Cacao - ‬1 min walk
  • ‪Tassino Cafè - ‬2 min walk
  • ‪Wood Beer&Drinks - ‬2 min walk
  • ‪Tony'S Cucina Bar Bottega - ‬3 min walk
  • ‪Vasiniko - ‬1 min walk

About this property

Petronilla - Hotel in Bergamo

When you stay at Petronilla - Hotel in Bergamo, you'll be within a 15-minute drive of Leolandia. You can relax at the spa tub, work out at the fitness center, or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a sauna, a terrace, and a garden. Fellow travelers love the helpful staff.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 12 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 20 per night)
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

Working away

  • Meeting room
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Parking

  • Covered self parking costs EUR 20 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 016024-ALB-00022, IT016024A1QL3QPE2F

Also known as

Petronilla Hotel Bergamo
Petronilla Hotel
Petronilla Hotel in Bergamo
Petronilla in Bergamo
Petronilla Bergamo
Petronilla In Bergamo Bergamo
Petronilla - Hotel in Bergamo Hotel
Petronilla - Hotel in Bergamo Bergamo
Petronilla - Hotel in Bergamo Hotel Bergamo

Frequently asked questions

Does Petronilla - Hotel in Bergamo offer free cancellation for a full refund?
Yes, Petronilla - Hotel in Bergamo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Petronilla - Hotel in Bergamo?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 30 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Petronilla - Hotel in Bergamo?
Yes. Self parking costs EUR 20 per night. Parking spots may be limited.
What are the check-in and check-out times at Petronilla - Hotel in Bergamo?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10 AM.
What is there to do at Petronilla - Hotel in Bergamo and nearby?
Petronilla - Hotel in Bergamo has a sauna and a fitness center, as well as a garden.
What's the area around Petronilla - Hotel in Bergamo like?
Petronilla - Hotel in Bergamo is a short 1-minute walk from Via XX Settembre and 14 minutes' walk from Humanitas Gavazzeni Hospital.

Petronilla - Hotel in Bergamo Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful Hotel!
This is a wonderful hotel in Bergamo. The staff truly do everything they can to help and assist! Would definitely stay here again!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable hotel
Very comfortable hotel, close to centre. Friendly efficient service and much better than average hotel breakfast. Rooms are individually furnished. Large bathroom with too complicated shower. Would stay again.
anne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff provided excelente service
Nelly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is absolutely fantastic. Francisco, Rebecca, and Joanne are wonderful hosts. They helped with dinner ideas and reservations, not to mention setting up a great E-Bike tour of Bergamo. The breakfast is very good with a nice patio to sit outside on in the morning. I wouldn’t hesitate to stay there again when I am in the area.
Dennis, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very well located, excellent customer service and great breakfast. Francesco was extremely helpful
Damian, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice hotel
Great stay! Nice and friendly staff. Valet parking worked perfect. Very nice room with good ventilation. Quiet and nice area. Breakfast superb. Just book it, Sure you will be satisfied.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francesco was so lovely, nothing was ever too much. He looked after us with such care. All the staff was so impressive, their attention to detail was superb. The breakfast was delicious and there was always plenty. We were so delighted with everything and everyone in this fabulous hotel. Highly recommend.
Rita, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Quaint, nicely appointed, wonderful breakfast, infrared sauna, great location, style of rooms is hip and cool, and staff were superb!!
Michael, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent welcome .customer service was outstanding .. and a beautiful breakfast . Thanks for a wonderful stay Marie
Marie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We loved The Petronilla hotel. Every thing about this place was perfect. Including the best breakfast ever. Eggs cooked to personal choice and presentation was lovely. Great selection of fruit and pastries too. Staff were so friendly particular mention to Rebecca and Joanne who made us feel so welcome. We didn’t get the guys name at breakfast but very helpful too. In a lovely part of Bergamo with plenty shops and restaurants nearby. About a 20 minute walk to Lecco station. We would recommend this hotel.
Olwyn, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location in old town Bergamo, walkable to train station (for Naples), bus stops, shopping areas, and numerous restaurants. Very helpful staff, and great buffet breakfast plus made-to-order coffees and eggs. Would happily stay here again. Highly recommended!
Gary, 4-night romance trip
Verified Expedia guest review

6/10 Good

Extremely disappointed.
I was exceptionally disappointed with the reception department at the hotel. On arrival, we got lots of information and guidance to local places to go see eat etc. We were particularly warned to book a restaurant for Saturday night as the expectation was that the town would be very busy. The hotel staff offered to book on our behalf and we availed of that offer and asked them to book a particular restaurant for 8 o clock . We left it with them and headed off for a day trip. To my utter disappointment I got a phone call at 6.50pm while I was on a train back to go to the restaurant informing me that the only time available was a booking for 6.45 pm . I explained that I could not get there as I was on the train . I asked when was it booked . I was told that morning so I asked was did they not tell me then and I could have cut short my day excursion. No response and passed off as a misunderstanding/ miscommunication etc. It’s quite simple if and I say if it was booked that morning and the only time available was 6.45 pm you’d imagine that you would tell the customer that and let them make a decision on what to do. When I pointed this out I was told that they made a unilateral decision and believed ( I’ve no idea how) we were in the area and that we’d be okay / happy with 6.45pm . Anyway, no apology from them and passed off as a misunderstanding.No doubt the reception team will pass it off again a misunderstanding etc. but if a restaurant is not available let the client know ASAP
Keith, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is excellent. Very clean and well situated. Rooms are very nice and spacious. Breakfast is excellent quality. All the staff- Rebecca, Francesco, Paolo and Luigi are excellent. Their manner is first class , so is their desire to help in all ways. I thoroughly recommend this hotel. Superb
Brian, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Bernadette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Super welcoming, friendly staff - very helpful recommendations. Great central location. Hotel well presented and clean. Fantastic breakfast selection - excellent omelette!
Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kamran, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yuriy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel, Amazing Staff and Service
We loved this hotel. The staff and the service were excellent. They made us feel very welcome. The breakfast buffet was really good with lots of options. The location was great for getting to restaurants, shopping, and the sites. We would definitely stay here again and highly recommend Hotel Petronilla for you trip.
Hector, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristilee, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Peaceful break
My first visit to this part of Italy and I could not have chosen a better base. Very quiet hotel with excellent service provided by a small team. Made lots of useful recommendations. Breakfast was excellent with a wide range of buffet food and individually prepared eggs. I would recommend the poached eggs.
H, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Incredible staff who could not be more helpful with assistance regarding things to see and do, dining options and arrangements for transportation. Breakfast was great and room was very comfortable!
Etienne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

10/10 Hidden Gem
One of the nicest hotels I’ve stayed in & I stay minimum 50 nights per year in hotels. The staff greeted me as my taxi pulled up and waved from the door as I departed. The sauna and jacuzzi are lovely additions to the fitness center. The room spacious and modern with an adorable private balcony. The courtyard area is a great spot for wine & relaxing. Really enjoyed my stay
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel remarkable. It’s beautifully furnished rooms offer all the convenience and quietness necessary for a restful stay, while the extremely helpful and unassuming staff provides all the assistance possibly required. We greatly enjoyed it!
Joerg, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect small hotel, so friendly
The hotel staff were amazing, helpful, making suggestions, and going above and beyond to ensure we had a wonderful stay in Bergamo. From the moment of our arrival, at the breakfast buffet (and yes, they do eggs anyway you want), and as we explored their beautiful city, we valued their help and friendliness.
Patrick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a lovely experience. We spent 4 nights at Petronilla. Francesco and Rebecca were so lovely and helpful. They gave us a good overview of the city and recommended great sights and restaurants. The breakfast at the hotel was delicious. The room was clean and comfortable. When we come back to Bergamo, we will surely stay here. The location is great. Thanks for a wonderful experience. - A and J from NYC
Allyson, 4-night romance trip
Verified Expedia guest review