The hotel is decent for short stays and the value for money is good. Easy to access, late checkin was very easy, even if front desk is not staffed. However, service was poor. Although checkout is at 11, we were woken up with powerful knocks on the door before 8am to pay for the room “because our boss decided to close the reception earlier” (the room was guaranteed with a credit card anyway); when I said we would go in half an hour, we were told “now!”, not even a “please”. At 8:30 we wanted to have breakfast, we were told they had already closed the breakfast because “the boss decided to close earlier”, although the time announced was until 10am. After asking to see the boss without success, we were at least offered the favour of a cup of coffee.
The surroundings are very quiet, which is a plus when needing to rest after late arrival, but that was spoiled by the staff’s unsolicited wake-up knocks.
It would be unfair not to recommend the hotel, as the value for money is good, rooms are of good size and beds comfortable, but they really need to train their personnel in customer care.