Tilajari Hotel Resort

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Overview of Tilajari Hotel Resort

Tilajari Hotel Resort

3.5 star property
Mountain hotel in Florencia with 3 outdoor pools and restaurant

8.6/10 Fabulous

145 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
28 Km East Of La Fortuna, Po Box 81-440, San Carlos Valley, Florencia, Alajuela, 4400
Main amenities
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Fitness center
  • Sauna
  • Children's pool
  • Spa tub
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • La Fortuna Waterfall - 32 min drive
  • Arenal Volcano National Park - 48 min drive
  • Arenal Volcano - 44 min drive
  • Lake Arenal - 47 min drive
  • Poas Volcano National Park - 46 min drive

Getting around

  • La Fortuna (FON-Arenal) - 25 min drive
  • Juan Santamaria Intl. Airport (SJO) - 101 min drive
  • Airport shuttle (surcharge)

About this property

Tilajari Hotel Resort

Tilajari Hotel Resort offers an airport shuttle (available 24 hours) for CRC 88000 per vehicle one way. Guests can indulge in massages and enjoy international cuisine at Katira Restaurtant, which is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and restaurant.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas (60 minutes per day)
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children's pool

What to do

  • Tennis
  • Ecotours
  • Horse riding/rentals

Working away

  • Business center
  • Meeting rooms
  • Conference space


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services


  • 6 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Spa services
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna


  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool


  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Katira Restaurtant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 88000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Safes in guestrooms can be used for CRC 2000 per night

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Tilajari Hotel Resort Muelle San Carlos
Tilajari Muelle San Carlos

Frequently asked questions

Does Tilajari Hotel Resort offer free cancellation for a full refund?
Yes, Tilajari Hotel Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tilajari Hotel Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Tilajari Hotel Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Tilajari Hotel Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Tilajari Hotel Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Tilajari Hotel Resort?
Yes, an airport shuttle is available. The charge is CRC 88000 per vehicle one way.
What are the check-in and check-out times at Tilajari Hotel Resort?
You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Tilajari Hotel Resort and nearby?
Have fun with onsite activities such as horseback riding, and improve your game on the tennis courts. Additional recreation onsite includes ecotours. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and a sauna. Tilajari Hotel Resort also has a fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Tilajari Hotel Resort?
Yes, Katira Restaurtant offers international cuisine. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include La Boquería (13-min walk), Steak House Cuca (3.2 mi), and La Hacienda (3.5 mi).
What's the area around Tilajari Hotel Resort like?
Tilajari Hotel Resort is located by the river. Popular attractions include Arenal Volcano National Park, which is 48 minutes away by car.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Staff. Nice large room with high ceilings.
Diane M, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Karina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was magically beautiful! The property is filled with captivating wildlife and amazing plants and flowers everywhere!
Jacqueline, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Graciela, 2-night trip
Verified Expedia guest review

4/10 Fair

Regular facilities and poor service.
Poor welcoming, room with strong tobacco smell, soap dispenser didn´t work. They offered a place for charging car but never let us know where it was. Regular service in restaurant. Bed in regular condition.
Jaime, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Jair, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cristian, 1-night trip
Verified Hotels.com guest review