2/10 Poor
September 16, 2024
Deceiving, images are not of the actual unit
The listing shows a completely different unit and is very deceiving. The host uses images from a different property and uses the Landmark 81 building to make it look like it is a unit in that building. When reaching out to the host about the issue they keep mentioning the view is different but the unit is the same. The acutal unit is very old and a lot of wear and tear is showing and is dirty. Even when they try to move me to a different unit I saw a cockroach running across the floor and one of her "staff" said it's because they are cleaning it. Beware when this unit is not run by the building but the individual unit owner so there will be no help from the actual building staff.
The unit itself is dirty with stains on the bed and the sheets were not clean. Mold and mildew in the shower/bath area and broken mill work.
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review