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Casa Gitano

3.5 star property
Beachfront hotel with restaurant, near Tulum Beach

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Photo gallery for Casa Gitano

Terrace/patio
Outdoor dining
Restaurant
Premium bedding, down comforters, memory foam beds, minibar
Private beach, white sand, beach bar
VIP Access

Reviews

8.8 out of 10
Excellent
Escape to Casa Gitano, where the ocean breeze whispers through the garden and a private beach club beckons. Indulge in continental breakfast, relax by the outdoor pool or unwind with a massage at this tropical retreat that past guests rave about.

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free beach club on site
  • Beach bar
  • Spa services
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is P15,667
P20,883 total
includes taxes & fees
May 5 - May 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for OCEANFRONT VILLA WITH PRIVATE POOL

Premium bedding, down comforters, memory foam beds, minibar

OCEANFRONT VILLA WITH PRIVATE POOL

Highlights

Private pool
Air conditioning
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
Private bathroom
  • 64 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANVIEW SUITE WITH TERRACE

Premium bedding, down comforters, memory foam beds, minibar

OCEANVIEW SUITE WITH TERRACE

Highlights

Air conditioning
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE SUITE WITH TERRACE

Premium bedding, down comforters, memory foam beds, minibar

JUNGLE SUITE WITH TERRACE

Highlights

Air conditioning
Premium bedding
Blackout drapes/curtains
Memory foam bed
Down duvet
Private bathroom
Rainfall showerhead
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT KING WITH TERRACE

Premium bedding, down comforters, memory foam beds, minibar

JUNGLE LOFT KING WITH TERRACE

Highlights

Air conditioning
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
Private bathroom
Rainfall showerhead
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT DOUBLE KING

Premium bedding, down comforters, memory foam beds, minibar

JUNGLE LOFT DOUBLE KING

Highlights

Air conditioning
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
Private bathroom
Rainfall showerhead
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEANFRONT SUITE WITH TERRACE

Premium bedding, down comforters, memory foam beds, minibar

OCEANFRONT SUITE WITH TERRACE

Highlights

Air conditioning
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Memory foam bed
Private bathroom
Rainfall showerhead
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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P16,646 total
includes taxes & fees
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About the neighborhood

Map
Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 2 min drive - 2.5 km
  • Tulum National Park - 7 min drive - 6.6 km
  • Tulum Mayan Ruins - 14 min drive - 12.5 km
  • Playa Paraiso - 32 min drive - 8.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 74 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬2 min drive
  • ‪Hartwood - ‬2 min drive
  • ‪La Taqueria - ‬9 min walk
  • ‪Arca - ‬2 min drive
  • ‪Wild - ‬4 min walk

About this property

Casa Gitano

Casa Gitano puts you in a great location, within just a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a beach bar, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 33 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar

Traveling with children

  • Children stay free (see details)

What to do

  • On a private beach
  • Free beach club

Services

  • Front desk (limited hours)
  • Concierge services
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Room amenities

Be entertained

  • IPod docking station
  • Smart speaker

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 5 percent

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 30 to 60 for adults, and USD 30 to 60 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Gitano Hotel
Casa Gitano tulum
Casa Gitano Hotel tulum

Frequently asked questions

Does Casa Gitano offer free cancellation for a full refund?

Yes, Casa Gitano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Gitano?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Casa Gitano?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Gitano?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Casa Gitano and nearby?

Casa Gitano has a private beach and spa services, as well as a garden.

Are there restaurants at or near Casa Gitano?

Yes, there's an onsite restaurant.

What's the area around Casa Gitano like?

Casa Gitano is a short 1-minute walk from Tulum Beach and 6 minutes' walk from Sian Ka'an Biosphere Reserve.

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Casa Gitano Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful location and very nice staff.
Hamidreza, 3-night trip

10/10 Exceptional

Best beach club
Nicole, 1-night trip

10/10 Exceptional

Great place food and quiet. Clean beach
Dylan, 1-night trip

4/10 Fair

This felt like a hostel....Stay at Malca Instead

This hotel experience might have been one of the worst we have ever had - it felt like a youth hostel - the service is non existent both at the front desk (which isn't 24 hours) - and at the restaurant which takes FOREVER to bring drinks and food - the rooms are in terrible shape, everything is old, the hotel is entirely under construction - there is no security presence and the servers barely spoke English - when we complained, nothing was done and it seemed like they could care less - cough up the extra money and stay at Casa Malca
3-night trip

10/10 Exceptional

Pure perfection

Casa GITANO is the perfect getaway place for couples. Especially Monday thru Thursday. Very quiet and relaxing. The service was extra friendly and courteous and we always had everything we needed. Our room was just pure perfection- our bed was facing the sea with a small pool on the porch. Waking up with White gauzy curtains blowing in the breeze every morning was quite beautiful. The shower was inside but had an outdoorsy feel with great smelling soap and hair products. I would stay here again and highly recommend it to anyone. Also very short walk to nice restaurants and shopping! Great stay!!
Morning view
Afternoon from the porch
Restaurant on property
Tosha, 4-night trip

10/10 Exceptional

Casa Gitano has a great services and very clean room, staffs very friendly. I love the place .
Sarah, 4-night trip

10/10 Exceptional

Excelente
OMAR, 3-night trip

10/10 Exceptional

Fantastic property. Quiet, secluded, great food/drinks. A/C worked amazingly.
David, 3-night trip

6/10 Good

I have been to mexico many times and several properties. The hotel was overpriced for what it had to offer. The door to the room would not lock, air conditioner blew on your head all night. Shower had to run for 5 minutes to get hot water. The toilet had to be plunged per day to keep flowing. The restaurant food was just ok for the price and the service was not great. Irene at the restaurant was the best. She was tentative and friendly. I was not impressed with this hotel. I feel as if the IG posts have hyped it up.
karyn, 5-night trip

2/10 Poor

This property is not ready to welcome guests.

With the exception of a handful of rooms that have been upgraded and offered to influencers, the rest of the property (and especially the "Jungle Suites" is in bad shape and not ready to welcome guests. We had to change rooms three times and each room was worst then the previous - broken locks, shoddy windows and stained windows, clogged showers and leaking sinks. The grounds are not well kept either.
5-night trip

10/10 Exceptional

This place was a dream! All the staff was friendly and super helpful!! We’ll be back!
Candis, 4-night trip

10/10 Exceptional

Excellent service

This place is great, everyone offers a superb customer service treat, from the front desk to the servers at the restaurant. The rooms are lovely and very chick. NO TV's which is a good thing is you are trying to disconnect from the world.
Kevin, 3-night trip

8/10 Very good

Good enough but potential to do better

We loved how we were welcomed. Both individuals at the reception were really nice and gave us all a welcome cocktail. We also had a sweet lady clean our room and never took anything. We really wanted to like everything about this place and spend as much money and time here, but our very first morning at the restaurant was a disaster. My friends ordered coffee (basic coffee) but they did not receive the first coffee for at least 45 minutes. I don't know why the waitress did not share that the coffee machine was broken as soon as she noticed it. It wasn't until half hour later when my friends asked, she shared that information. They could have decided to go elsewhere for breakfast and save her the stress. We also had a couple orders gone wrong. Two of us had ordered huevos rancheros. One order came with the fried eggs as the menu mentioned but the other order came with scrambled eggs. When I told her that my order came with scrambled eggs for some reason, she responded by saying that's how huevos rancheros are made. I don't understand why she would make up that lie to ruin a good experience. She could have just apologized and fixed that order. My friend had requested omellete with everything which includes a green on the menu but it came out without the vegetable listed. She then stated that everything meant only ham and cheese. I don't know why she just didn't clarify that when my friend ordered an omelette with everything. we really avoided the restaurant after that.
entrance to the restaurant
view from the beach
view from the room
Kao nou, 4-night trip

2/10 Poor

The property lists a pool as a amenity, and they do not have a finished pool for guests to use. We specifically booked the hotel because it lists pool and even mentions it in their FAQ. They are being extremely difficult in the refund process. False advertising is illegal, and I would not book with them, or use expedia for any trip booking, as expedia has provided zero support in this matter.
Jennifer, 5-night trip

10/10 Exceptional

Beach was very clean, they have staff rake out the weeds early in the morning, beautiful beach. Tacos are amazing. Saturday house music vibes are lit. Food and drinks are expensive but so is everything else in Tulum. I would stay again with incentives ;)
Karla, 3-night trip

10/10 Exceptional

Dana, 2-night trip

6/10 Good

No la gran cosa

El hotel está más preocupado por Ser Un bar que un hotel, le falta todos los detalles de un hotel, le falta vegetación y silencio en el área de playa, la música está demasiado alta para mi gusto, tiene mucho potencial pero no está ahí…
4-night trip

10/10 Exceptional

Lloyd G, 5-night trip

6/10 Good

Lisa, 1-night trip

8/10 Very good

Daniel, 5-night trip

10/10 Exceptional

Donald, 2-night trip

10/10 Exceptional

Susana, 4-night trip

10/10 Exceptional

Rodrigo, 2-night trip

10/10 Exceptional

Sierra, 4-night trip

10/10 Exceptional

Roberto, 4-night trip