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All properties in Arusha, Arusha Region, Tanzania
1 room, 2 adults

Arusha Serena Hotel, Resort & Spa, Arusha, Tanzania

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
  • Free self parking
Arusha Town, Arusha, Tanzania

Mountain hotel in Arusha with restaurant and bar/lounge
  • Free English breakfast, free WiFi in lobby, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Amazing garden and atmosphere of a time gone by. Relaxing front lawn perfect for a cup of…Feb 26, 2020
  • Our stay was excellent! Beautiful property and great staff. Jul 23, 2018

Arusha Serena Hotel, Resort & Spa, Arusha, Tanzania

from P9,028
  • Standard Room

What’s around Arusha Serena Hotel, Resort & Spa, Arusha, Tanzania

Landmarks

  • Lake Duluti - 4 min walk
  • Arusha Golf Course - 7.5 mi / 12 km
  • Arusha Clock Tower - 8 mi / 12.8 km
  • Arusha International Conference Centre - 8.2 mi / 13.3 km
  • Arusha Declaration Monument - 9 mi / 14.4 km
  • Maasai Market and Curios Crafts - 9 mi / 14.5 km
  • Sheikh Amri Abeid Memorial Stadium - 9.2 mi / 14.8 km
  • Njiro Complex - 9.4 mi / 15.2 km

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 37 min drive
  • Arusha (ARK) - 24 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms

Arriving/leaving

  • Check-in time noon-10 PM
  • Check-out time is 10 AM
  • Express check-in/out
There is no front desk at this property. Front desk staff will greet guests on arrival.
Airport shuttle service is available from 6:00 AM to 9:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle from 6:00 AM to 9:30 PM *

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours on site
  • Mountain biking on site
  • Free bicycles nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
  • Library
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • Ceiling fan
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Arusha Serena Hotel, Resort & Spa, Arusha, Tanzania’s small print

Also known as

  • Duluti Serena Hotel
  • Arusha Serena Hotel Resort
  • Arusha Serena
  • Arusha Serena Hotel, & Arusha
  • Arusha Serena Hotel, Resort & Spa Hotel
  • Arusha Serena Hotel, Resort & Spa Arusha
  • Arusha Serena Hotel, Resort & Spa Hotel Arusha
  • Lake Duluti
  • Lake Duluti Hotel
  • Lake Duluti Serena
  • Lake Duluti Serena Arusha
  • Lake Duluti Serena Hotel
  • Lake Duluti Serena Hotel Arusha
  • Serena Lake Duluti
  • Serena Mountain Village Hotel Arusha

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of TZS 12000 per person (one-way)

Airport shuttle for children between the ages of 4 and 17 costs TZS 6000 (one-way)

WiFi is available in guestrooms for TZS 15.00

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arusha Serena Hotel, Resort & Spa, Arusha, Tanzania

  • Does Arusha Serena Hotel, Resort & Spa offer free cancellation for a full refund?
    Yes, Arusha Serena Hotel, Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Arusha Serena Hotel, Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Arusha Serena Hotel, Resort & Spa?
    Yes, there's free self parking.
  • Is there a pool at Arusha Serena Hotel, Resort & Spa?
    Yes, there's a pool.
  • Are pets allowed at Arusha Serena Hotel, Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Arusha Serena Hotel, Resort & Spa?
    You can check in from noon to 10 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Arusha Serena Hotel, Resort & Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Arusha Serena Hotel, Resort & Spa?
    Yes, an airport shuttle is available from 6:00 AM to 9:30 PM. The charge is TZS 12000 per person one-way.

Recent reviews

Exceptional 9.6 From 10 reviews

Exceptional 10.0
Beautiful property
The hotel is beautiful! I loved the cottage style rooms. Nice sit out area with beautiful a garden.
Deep, us1 night romance trip
Exceptional 10.0
Jane was certainly friendly. Great hotel.
It was a very secluded and peaceful stay. The staff was quite attentive. The manager
BOB IN YU, usRomance trip
Exceptional 10.0
Serena Hotels are serene and beautiful
We stayed at the Arusha Lake Duluti Serena Hotel the night before and after our safari trip in Tanzania. It is a lovely hotel. The grounds are beautiful. The rooms are very comfortable and have beautiful views looking out at gardens. The staff are wonderful and service excellent. We stayed in several Serena hotels on this Tanzanian trip and all were fabulous. The decor is African and each hotel fits beautifully into its surroundings.
Teri, us1 night romance trip

Arusha Serena Hotel, Resort & Spa, Arusha, Tanzania

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