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Neptune Ngorongoro Luxury Lodge

5.0 star property
All-inclusive lodge in Ngorongoro Conservation Area with spa and safari

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Neptune Ngorongoro Luxury Lodge

Photo gallery for Neptune Ngorongoro Luxury Lodge

Interior
Body treatments, body wraps, body scrubs, facials, 2 treatment rooms
Property grounds
Living area
Breakfast area

Overview of Neptune Ngorongoro Luxury Lodge

9.8 out of 10 Exceptional
9.8/10 Exceptional

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
Map
Ngorongoro Crater, PO BOX 6222, Ngorongoro Conservation Area
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Babysitting services
  • Private bathroom
  • Separate dining area
  • Living room
  • Garden
  • Terrace

Room options

View all photos for Suite

Living area

Suite

  • Sleeps 4
  • 1 King Bed

About this area

Getting around

  • Lake Manyara (LKY) - 74 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 109 miles/175.4 km
  • Airport shuttle (surcharge)

Restaurants

  • Ngorongoro Crater Lodge Restaraunt - 13 min drive
  • Osterbay Bar - 42 min drive
Map

About this property

Neptune Ngorongoro Luxury Lodge

A great choice for a stay in Ngorongoro Conservation Area, Neptune Ngorongoro Luxury Lodge features an airport shuttle. Guests can visit the spa to indulge in massages, body wraps, or facials, and Mediterranean cuisine is served at The Accacia Restaurant, which is open for breakfast, lunch, and dinner. Other features of this luxurious lodge include an outdoor pool, a bar/lounge, and a sauna.

All inclusive

This lodge is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

In-room minibar (all beverages included)

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Babysitting services
  • Grocery/convenience store

What to do

  • Safari

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 20 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Fireplace
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Mvua African Rain Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

The Accacia Restaurant - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Zebra Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Exploreans Lodge Ngorongoro
Exploreans Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Exploreans Ngorongoro Lodge Ngorongoro Conservation Area
Exploreans Ngorongoro Ngorongoro Conservation Area
Ngorongoro Exploreans
Ngorongoro Exploreans Lodge
Ngorongoro Lodge Exploreans
Neptune Ngorongoro Luxury all inclusive
Neptune Ngorongoro Luxury
Neptune Ngorongoro Luxury Lodge Lodge
Neptune Ngorongoro Luxury Lodge all inclusive
Neptune Ngorongoro Luxury Lodge Ngorongoro Conservation Area

Frequently asked questions

Does Neptune Ngorongoro Luxury Lodge offer free cancellation for a full refund?
Yes, Neptune Ngorongoro Luxury Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Neptune Ngorongoro Luxury Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Neptune Ngorongoro Luxury Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Neptune Ngorongoro Luxury Lodge?
Yes, pets stay free.
Is parking offered on site at Neptune Ngorongoro Luxury Lodge?
Yes, there's free self parking.
Is airport shuttle service offered by Neptune Ngorongoro Luxury Lodge?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Neptune Ngorongoro Luxury Lodge?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Neptune Ngorongoro Luxury Lodge and nearby?
Onsite recreation at Neptune Ngorongoro Luxury Lodge includes game viewing, a wildlife and game drive, and a safari. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Neptune Ngorongoro Luxury Lodge also has a sauna and a garden.
Are there restaurants at or near Neptune Ngorongoro Luxury Lodge?
Yes, The Accacia Restaurant offers Mediterranean cuisine and pool views.
Does Neptune Ngorongoro Luxury Lodge have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Superb stay at Neptune!
We had a fabulous time and loved the special attention they give to their guests. They have thought of so many details to make you comfortable, including hot water bottle under the sheets at night! Super cozy as the weather was cold. Each suite had 2 fireplaces - very spacious with a great terrace. We are surely coming back to this one!
Haydee, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MRTJ
Exceeded expectations. Property and service exceptional. Game drive Ngorongoro was over the top ! Saw NINE rhinos. A once in a lifetime experience
William Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay here. It is a bit rustic but comfy. Some of the furniture had staining and should be replaced. Food is the best part. Chef is very good. Amazing donuts and the best curry I have ever had. I do wish they had more games for kids ie checkers or cards. The staff is amazing. They work their butts off to make sure you are happy. Please tip them. You are a terrible person if you do not tip the service staff in Africa. I do not care what your country customs are. You tip in Africa.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Neptune was a paradise hidden in the middle of the forest. The facilities are well kept and looked after. The food was amazing. The service hands down was the best service we have ever experienced. The staff is happy to help and accommodate. They go above and beyond to make your stay an awesome experience! I would 100% recommend this hotel. We stayed for 3 nights and we wish we could have stayed longer. Joseph, Martina, Clara were great. The cleaning crew were superb! Restaurant staff was always happy with a smile on their face. If you arrange a tour through the hotel make sure you ask for Peter as your tour guide. He has an eye of an eagle and is humble and always happy!!! Thank you Neptune staff for making our stay one of the best we have ever had.
Paola, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay!
The staff and service was excellent - every effort was made to make our stay as comfortable as ever. Nothing was too much for the staff who were friendly and welcoming. The lodge was of the highest standard and a pleasure to stay in. We didn't want to leave after our two days.
Verified Expedia guest review

10/10 Exceptional

Probably the best hotels in the area; great food
The manager, Manish was exceptionally attentive and helpful. Food was very tasty and well prepared, which I didn't expect given that its all inclusive. It is hard to find truly great hotel and service in Tanzania, and this seems to be it.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Heaven in Ngorongoro
Top class service and flexibility. Excellent location and facilities Top food and drinks. Worth living there five to six days. Taylor made excursions. Great, great Manager and Chef. Enjoy the people working there, they go the extra mile to please you.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review