The hotel is big, comfortable and clean. On this resepct, it's good value for money. But there are something I don't like about this hotel. The staff are not very honest and helpful. When we asking for some public transport informtation to Luxor, we were told that the service from two bus companies were not very reliable, and it will take us 6-7 hours to get Luxor from H. Instead, we could take a hired car, which, of course, much quicker and much more expensive. But we found out ourselves, public transport to Luxor was great, the bus is clean with air condition, and took us just the same for 3 hours and most importantly, only a fraction of the money compared to hire a car from the hotel!!