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Jasmine Palace Resort & Spa

4.5 star property
Hurghada beachfront hotel with 6 restaurants and free water park

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Jasmine Palace Resort & Spa

Photo gallery for Jasmine Palace Resort & Spa

Lobby sitting area
BBQ/picnic area
Exterior
Minibar, in-room safe, blackout drapes, free cribs/infant beds
Food and drink

Overview of Jasmine Palace Resort & Spa

6.8

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
Map
Km 18, Sahl Hasheesh Road, Hurghada
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Free children's club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Family Room Pool View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room Pool View

  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Sea View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room Sea View

  • 65 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Pool View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Room, Pool View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Garden View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Room, Garden View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Sea View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Superior Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room Garden View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room Garden View

  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Garden View

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Superior Room, Garden View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

About this area

What's nearby

  • In Village Road
  • Marina Hurghada - 21 min drive
  • Hurghada City Center - 22 min drive
  • El Gouna Golf Club - 41 min drive

Getting around

  • Hurghada Intl. Airport (HRG) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ماكدونالدز - 9 min drive
  • بيتزا هت - 7 min drive
  • Рыбный ресторан - 5 min drive
  • Ресторан "Восточная жральня - 9 min drive
  • مطعم سى بريز - 8 min walk
Map

About this property

Jasmine Palace Resort & Spa

Jasmine Palace Resort & Spa offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. Dunes, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club, and a poolside bar.

All inclusive

All-inclusive room rates at Jasmine Palace Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Land activities

Volleyball

Entertainment

Onsite entertainment and activities

Languages

Arabic, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 547 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • On a private beach
  • Beach volleyball
  • Horse riding/rentals
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping

Working away

  • Business center
  • 3 meeting rooms
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 8 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Elevator door width (inches): 30
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 28
  • Front entrance ramp
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Single sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Dunes - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ma Mia - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
OM Ali - This restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
Tiger Lily - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way, maximum occupancy 3)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Jasmine Palace Resort All Inclusive Hurghada
Jasmine Palace Resort All Inclusive
Jasmine Palace Hurghada
Jasmine Palace Resort Hurghada
Jasmine Palace Resort
Jasmine Palace
Jasmine Palace Resort Spa All Inclusive
Jasmine Palace & Spa Hurghada
Jasmine Palace Resort & Spa Hotel
Jasmine Palace Resort & Spa Hurghada
Jasmine Palace Resort & Spa Hotel Hurghada

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Jasmine Palace Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jasmine Palace Resort & Spa?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Jasmine Palace Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Jasmine Palace Resort & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Jasmine Palace Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Jasmine Palace Resort & Spa?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Jasmine Palace Resort & Spa and nearby?
Have fun with onsite activities like horseback riding, windsurfing, and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Jasmine Palace Resort & Spa also has 3 bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Jasmine Palace Resort & Spa?
Yes, there are 6 onsite restaurants, featuring international cuisine.
Does Jasmine Palace Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jasmine Palace Resort & Spa like?
Jasmine Palace Resort & Spa is in Village Road, a short 9-minute walk from Red Sea.

Reviews

6.8

Good

6.6/10

Cleanliness

6.4/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Mixed Feelings
Lots of mixed feelings about our stay. Starting with the pros, the food was great with lots of varieties, nice pools, very nice and active animation team, and beach is good. On the other hand, the room was in a terrible condition with water ingress in some walls. Also, we had to ask for the plumber twice to fix problems in the bathroom. We asked for a change of one mattress as it was so bent. The cleanliness of the room is below average. Almost all staff personel we dealt with seemed unhappy I don't know why. Like they hate the place or something. Another weird thing was asking us when checking out to wait for 10 minutes until the housekeeping checks if the room is OK!! I have never been asked at any hotel to wait on checking out to check the room. Was very rude actually. What kind of memory are they trying to leave their guests with? Besides the room is already messed up, so there is nothing left for the guests to ruin.
SEIF, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jasmine Palace hotel
Visited Jasmine palace mid Nov for a 4night stay, we had high expectations Visit with this being a 5* hotel and after reading some of the amazing reviews. This was our first holiday in over 2 years so was looking for a relaxing break with warm weather The pools and gardens are lovely, clean and well maintained and the garden staff do a brilliant job throughout the hotel Our room location was perfect for us, we had sea view and right on the beach, the room itself was clean and spacious but could have done with a bit of renovation. When we arrived our room was set up with 2 beds but we pushed them together as we had arrived late In the evening and we was too tired to ask reception to move us to a double room at that time. The food was always fresh and hot with variety of different selections chicken meats fish pasta salads. Plenty of desserts, mainly cakes which were nice. Breakfast has a large selection of pastries, breads fruit or cooked omelette. The Teas /coffees are in small paper cups. The staff are very friendly and helpful. My only disappointment was that as a 5star hotel it has no WiFi however you can buy this at reception for a limited amount of WiFi and can be used by the reception area only . The shop within the hotel sells data sim which you can purchase. On the beach you will get hounded by several tour agents trying to sell you their trips or take up massage or manicure pedicures for the spa. This is quite annoying. Overall we had a great time.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The place is nice. A nice space with comfy and well designed rooms, with good cleanliness. My problem was with the service, as the TV was not working and asked three time for it to get fixed and nothing happened. Also had to ask for an ashtray in my room to get it. Very slow service. The beach is nice but the sea either too shallow or too deep to swim comfortably. If you're heading there for swimming, you'd have to use the pools exclusively. Also, they do not have WiFi acess in the rooms, and it's for extra charge in the lobby. So, it's not recommended for work trips of any kind. Most of the guests were families, maybe less attractive for friends trips.
Islam, 3-night trip
Verified Hotels.com guest review

6/10 Good

Unprofessional reception staff
Over all it's ok the food was very good and alot of varities with unprofessional reception staff, i had a problem in my room for 2 days & they didn't help me
Mohamed, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Wouldn't stay again.
Reservation couldn't be found and they weren't very helpful in sorting the situation I had to contact to the uk all while my four month old was restless. There is no covid restrictions in place in restaurant it's like a cattle market even most of the hand sanitizer was not filled during our stay. No bins around to place rubbish, no powered milk in the rooms for hot drinks. Only saving grace to this place was the al a carte restaurants and the extra bottles water we got for our daughter to make her milk.
Sharon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved how clean and new the rooms were. The food was good too, fresh and they actually serve you real food not leftovers. Overall it was a great stay and I would definitely come back.
3-night family trip
Verified Orbitz guest review

6/10 Good