4/10 Fair
May 2, 2024
Disappointed, the pool was not clean, the water heater didn’t work properly, the restroom had a terrible smell (sewer), cheap polyester bed sheets, lots of insects all over the place. And the worst is that they changed (last minute) our villa (with an apparent great view) to a larger one that was poorly designed. Check-in process was slow and the person who received us was not friendly at all.
However, Margarita helped us through WhatsApp with our needs and she proved to be really helpful and kind.
Miguel
Miguel, 1-night trip