Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Tung Chung, Hong Kong SAR
1 room, 2 adults

Novotel Citygate Hong Kong, Tung Chung, Hong Kong SAR

4-star4 stars
Great for familiesThis property has good facilities for families.
51 Man Tung Road, Tung Chung, 0, Hong Kong SAR

4-star hotel with 3 restaurants, connected to a shopping center, near Citygate Outlets
  • Free Internet
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Check in was easy, room was beautifully set up and comfortable, and if you just want easy…Dec 20, 2019
  • The room on the premier floor is niceAug 29, 2019

Novotel Citygate Hong Kong, Tung Chung, Hong Kong SAR

from P5,710
  • Premier Room, 1 Queen Bed (Executive)
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed
  • Superior Twin Room, 2 Twin Beds
  • Standard Twin Room, 2 Twin Beds
  • Premier Twin Room, 2 Twin Beds, Executive Level (Executive)
  • Premier Suite, 1 King Bed, Executive Level (Executive)
  • Superior Twin Room, 2 Twin Beds

What’s around Novotel Citygate Hong Kong, Tung Chung, Hong Kong SAR

Landmarks

  • In Islands District
  • Citygate Outlets - 4 min walk
  • Tung Chung New Development Ferry Pier - 18 min walk
  • Lantau North Country Park - 24 min walk
  • Tung Chung Fort - 33 min walk
  • AsiaWorld-Expo - 3.5 mi / 5.6 km
  • Pui O Beach - 7.7 mi / 12.4 km
  • Skypier - 3.3 mi / 5.3 km

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 8 min drive
  • Macau (MFM-Macau Intl.) - 50 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 60 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 54 min drive
  • Hong Kong Tung Chung Station - 10 min walk
  • Hong Kong Airport Station - 6 min drive
  • Hong Kong AsiaWorld Expo Station - 8 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 440 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 6 AM to 11:30 PM

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Working away
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 4790
  • Conference space size (meters) - 445
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free wired Internet
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Novotel Citygate Hong Kong, Tung Chung, Hong Kong SAR’s small print

Also known as

  • Citygate Hong Kong Novotel
  • Novotel Hong Kong Citygate
  • Novotel Citygate Hong Kong Hotel Hong Kong
  • Novotel Hong Kong Airport
  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Citygate Novotel
  • Citygate Novotel Hong Kong
  • Hong Kong Citygate Novotel
  • Hong Kong Novotel Citygate
  • Novotel Citygate
  • Novotel Citygate Hong Kong
  • Novotel Citygate Hotel
  • Novotel Citygate Hotel Hong Kong

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from April to November.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Mandatory fees

    Deposit: HKD 800.00 per night

    Optional extras

    Self parking costs HKD 250 per day

    Valet parking costs HKD 250 per day

    Rollaway beds are available for HKD 550.0 per day

    Breakfast costs between HKD 178 and HKD 178 per person (approximately)

    Cribs/Infant beds are available for HKD 250.0 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Novotel Citygate Hong Kong, Tung Chung, Hong Kong SAR

    • Is there a pool at Novotel Citygate Hong Kong?
      Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
    • Are pets allowed at Novotel Citygate Hong Kong?
      Sorry, pets aren't allowed.
    • Is parking offered at Novotel Citygate Hong Kong?
      Yes. Self parking costs HKD 250 per day. Valet parking costs HKD 250 per day.
    • Is airport shuttle service offered by Novotel Citygate Hong Kong?
      Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.
    • What are the check-in and check-out times at Novotel Citygate Hong Kong?
      You can check in from 2 PM to 5:30 AM. Check-out time is noon.
    • Are there restaurants at or near Novotel Citygate Hong Kong?
      Yes, there are 3 onsite restaurants. Nearby restaurants include Essence (1-min walk), Olea (1-min walk), and Starbucks (3-min walk).

    Recent reviews

    Fabulous 8.8 From 1,667 reviews

    Good 6.0
    Not clean but updated hotel
    We stayed for 7 days and 6 nights. On our first night, the bathroom had a bad smell, which progressively got worse even when housekeeping cleaned the room daily. On our third day I decided to call housekeeping to ask them to please make sure someone cleans the bathroom well to remove the smell. The smell went away that day, but then it again progressively got worse. I then assume that they don't even wipe or clean the toilet bowls well unless you call their attention to it. Many parts of the room are also very dusty, they don't seem to wipe them at all, I have attached pictures to show these. Bedside table, behind the bed, hinges, light switches, the table containing the refrigerator, table has drips of liquid that were not wipe all seven days we stayed there, and even the ice bucket. The shuttles to and from the airport every 20 minutes was quite convenient, the park right beside it was very accessible and is a nice park. It is also connected to city gate outlets. The housekeeping needs improvement, but the rooms are relatively new and well-maintained.
    Dorothy, ph6 night family trip
    Exceptional 10.0
    Great Choice for Vacationers going to Disneyland
    We enjoyed our stay at Novotel Citygate. The location of Novotel Citygate is great for families to intend to go to Disneyland because the hotel is near Disneyland. There is also the added attraction of Nong Ping 360. The Citygate Outliet is also accessible from Novotel Citygate.
    Shennan, ph2 night family trip
    Exceptional 10.0
    Amazing
    Amazing
    Jayric, ph3 night family trip
    Exceptional 10.0
    Near airport and nice staff
    Brenda, phFamily trip
    Exceptional 10.0
    Best stay in Hongkong
    I love everything about this hotel. Good location, shopping, access to MTR and Disneyland - and the staff, they are the best!! Special mention to Charlotte of front desk.
    Mary Anne, ph2 night family trip
    Very good 8.0
    Thumbs up !!!
    Had a good stay
    Jerry Hans, ph2 night family trip
    Poor 2.0
    Very bad information
    It was advertised with a swimming pool And I was looking forward to a swim in the hot afternoon but there was no water in the pool. Then I contacted information in the hotel. They said they close the pool until 31st of March. I would not have booked this hotel if I knew that the pool was closed
    hk1 night trip
    Exceptional 10.0
    Very helpful, polite, efficient!
    ca1 night trip
    Exceptional 10.0
    My favourite hotel near HKG airport
    Have stayed here on a number of trips and no doubt will return. Always good...
    Gordon, ie1 night trip
    Exceptional 10.0
    Great stay
    Ong, us2 night trip

    Novotel Citygate Hong Kong, Tung Chung, Hong Kong SAR

    Is the description of this property not correct? Tell us