I recently stayed in Room 104 at your hotel and had a truly awful experience. Just outside this room is a massive air-conditioning generator that produces a constant, high level of noise. As someone who has difficulty sleeping, this was a serious issue for me.
When I booked my stay, I specifically requested a quiet place to rest, yet I was given one of the noisiest rooms possible. The relentless noise made it impossible to sleep, and my stay was ruined as a result.
While the staff was very kind, the place has a lovely view, and the breakfast was decent, these positives did not make up for the severe noise disturbance.
I am extremely disappointed with the lack of consideration for my initial request. A hotel should provide a comfortable and restful environment for its guests, but my experience was the opposite. I strongly advise against staying at this hotel if you value your sleep and expect basic customer service.