Hampton Inn & Suites Abilene I-20

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Outdoor pool
Room
Room amenity
Room

Overview of Hampton Inn & Suites Abilene I-20

Hampton Inn & Suites Abilene I-20

2.5 star property
No-frills Abilene hotel with outdoor pool

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Guests rated location

  • Quiet132 positive mentions
  • Convenient117 positive mentions
  • Safe114 positive mentions
  • Easy Parking99 positive mentions
  • Dining options42 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
Map
3526 W Lake Rd, Abilene, TX, 79601
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Abilene, TX (ABI-Abilene Regional) - 10 min drive

About this property

Hampton Inn & Suites Abilene I-20

Hampton Inn & Suites Abilene I-20 is a great choice for a stay in Abilene. You can get a workout in at the fitness center or take a dip in the outdoor pool. Fellow travelers like the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No alcohol served onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (576 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Abilene Hampton Inn
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Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Easy check-in, comfortable bed, and great breakfast!
Cindy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Pool dirty, hot tub broken
Hot tub heating element broken. Called ahead to make sure it was functional and was told that it was. Found out it was broken for quite a while. Pool was green and nasty. Room was nice, breakfast was good.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Staff and Clean Rooms
Great place to stay. Clean hotel and rooms. Friendly staff.
Amanda, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice stay
Bed was very comfortable. Great shower pressure. Room was nice and clean. The only downfall was the window blind. It was broken and would only rise up about 6 inches from the base of the window. Buffet breakfast was good too.
Cecil, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Will not return
I booked a 2 queen room. Received a handicapped king bed room. No bueno since I had 4 guests and reserved 2 beds. Was given a room that was in the middle of being renovated since it had 2 beds. Front desk trying to be helpful in a bad situation. Walls painted but not cut in. Dirty...walls, floor and bathroom counter/sink. Bathtub gross. Shower curtain bar barely hanging on...anchors pulling out of the sheetrock. On the bright side, bed was comfortable and the oatmeal was good. Horrible value considering I paid $237/night. No offer of a discount or possibly offering something for a future stay to make up for the bad experience. Will not return.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Adequate for our needs but wouldn't pick it again
Hotel says it is updating the facility. Rooms definitely need a makeover. Was clean enough and beds were comfortable. My main complaint was with the staff. Certain shifts were very polite and accommodating. But a new shift would come in that was rude and condescending. We were very cheerfully greeted at check in. But the next night, the front desk staff with different employees had very little customer service skills. Regardless of the answer to a question, the manner and tone of delivery is everything. This happened numerous times during our 2 night, 3 day stay.
Martha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not worth it
Wasn’t Hilton quality for 200 a night. Reminded me of an old motel 6.
Mark, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jerome, 1-night business trip
Verified Hotels.com guest review