Enjoy your visit to Almaty with a stay at Ibis Almaty Jetisu. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Languages
English, Italian, Russian, Turkish
At a glance
Hotel size
166 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Working away
24-hour business center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
Steam room
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 6500 for adults and KZT 3250 for children
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY
Frequently asked questions
Does Ibis Almaty Jetisu offer free cancellation for a full refund?
Yes, Ibis Almaty Jetisu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ibis Almaty Jetisu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ibis Almaty Jetisu?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Ibis Almaty Jetisu?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Ibis Almaty Jetisu?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Ibis Almaty Jetisu and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Ibis Almaty Jetisu?
Yes, there's an onsite restaurant.
What's the area around Ibis Almaty Jetisu like?
Ibis Almaty Jetisu is a short 14-minute walk from Zenkov Cathedral and 15 minutes' walk from MEGA Park.
Ibis Almaty Jetisu Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
October 1, 2024
Only two negatives really - laundry very expensive (always is). Room card stopped working 6 times and I had to go to the reception each time. They eventually changed a battery in the door but this took too long. Everything else great
Louis
Louis, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
September 15, 2024
Good choice in Almaty
Very nice option in Almaty in a walkable area with lot of restaurants. The room was very new and clean and well-appointed with a great shower. Staff was friendly and helpful. No complaints, and would happily stay there again.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 11, 2024
Santiago
Santiago, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
August 22, 2024
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 13, 2024
Good choice for Almaty
Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.
Benjamin
Benjamin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
July 13, 2024
Trendy
Comfortable for two nights. Great location.
Edward
Edward, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 22, 2024
Ekaterina
Ekaterina, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
June 17, 2024
This is a very nice hotel. Recommend!
Jason
Jason, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2024
Very comfortable and convenient location.
Newel
Newel, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 18, 2024
LEO
LEO, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
April 21, 2024
Very friendly staff and very helpful. Modern and very upbeat and fun. Great Breakfast
Edward
Edward, 1-night trip
Verified Expedia guest review
10/10 Exceptional
April 10, 2024
Very modern, well-equipped in a dynamic neighborhood with lots of eating/drinking options.
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very Good
January 5, 2024
Every thing was good except the room cleaning
Aya
Aya, 1-night family trip
Verified Expedia guest review
2/10 Poor
November 9, 2023
dont stay here
Terrible beds, constant power cuts, false evacuation alarms (3) in the middle of night, never use a French chain again!
Ignacio
Ignacio, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 30, 2023
Adilet
Adilet, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
October 22, 2023
The staff was wonderful. Helping us with transportation.
Helping us when we arrived at the airport in the middle od the night and meeting us with equipment to carry our luggage.
Carol Gail
Carol Gail, 7-night trip
Verified Expedia guest review
8/10 Very Good
October 22, 2023
Good value
Great location, great choise of restaurants in the hotel, good value
Gavin
Gavin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 17, 2023
Beyond my expectations
Irina
Irina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 20, 2023
Rich
Rich, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 29, 2023
Great stay
Excellent, clean, easy to use hotel. Staff a little lackluster