6/10 Good
December 30, 2024
Dated Hotel in a Great Location
The two main plus points for this Hotel are the staff and the location.
All the staff we encountered during our stay whether at Reception or Breakfast Dining Room, were brilliant. Very helpful and are a credit to the hotel.
The location is great, next to Tower Bridge, Tower of London and a 5-10 minute walk from Tower Hill Tube and DLR stations.
Have to say on the downside, the Hotel is quite dated being about 50 years old. The rooms especially are in need of modernizing as they fall behind the likes of Premier Inn, Hampton by Hilton or Travelodge.
Our room was small and although clean, in the bathroom the hand soap dispenser fell off the wall as did the towel rail.
Unfortunately for most of our three day stay one of the four lifts was out of order, anyone staying here needs to allow extra time for going up and down in the lifts as they are not quick.
David
David, 3-night trip
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