8/10 Very Good
December 29, 2024
A situation at night time
Overall was good except for a situation that happened. The microwave glass plate felt on the floor. And after repotting to the receptionist, the glass plate was replaced. But no assistance in cleaning it. At least provide the tools to pick it up. On my way to check out, I got charge for it. And when I questioned why not a service to clean it. I was informed that not one is available at night. I believe something should be done because as a guest u are pretty much by yourself at night. Among our family members, I have a five year old child which I was paranoid she might get hurt with the broken glass. I’m 6 month pregnant and had to asked my old father to assist me in doing his best to put the glasses at a corner.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review