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All properties in Universal City, California, United States of America
1 room, 2 adults

Hilton Los Angeles/Universal City, Universal City, United States of America

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
  • Microwave
555 Universal Hollywood Dr, Universal City, CA, 91608, United States of America

Suburban hotel with outdoor pool, near Universal Studios Hollywood
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • No complimentary water, toothbrush, slipper, bathrobes compare to other 4star hotels ☹️Dec 25, 2019
  • Very convenientMay 1, 2019

Hilton Los Angeles/Universal City, Universal City, United States of America

from P8,401
  • Executive Room, 1 King Bed, Executive Level
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, Accessible, Bathtub
  • Room, Accessible, Bathtub
  • Room, Accessible, Bathtub
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Diplomat Suite, 1 King Bed, Non Smoking
  • Director's Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub
  • Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, View (Universal)
  • Executive Room, 2 Double Beds, Executive Level (Universal)
  • Executive Room, 1 King Bed, Non Smoking (Universal)
  • Suite, 2 Queen Beds, Non Smoking (Universal)
  • Room, 1 King Bed with Sofa bed, Corner (Universal View)
  • Room, 1 King Bed with Sofa bed, Corner
  • Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)
  • Executive Room, 1 King Bed with Sofa bed, Corner

What’s around Hilton Los Angeles/Universal City, Universal City, United States of America

Landmarks

  • Universal Studios Hollywood - 3 min walk
  • Universal CityWalk - 12 min walk
  • Warner Brothers Studio - 2.5 mi / 4.1 km
  • Hollywood Bowl - 2.8 mi / 4.5 km
  • Hollywood Walk of Fame - 3.5 mi / 5.7 km
  • Pantages Theatre - 3.5 mi / 5.7 km
  • Griffith Observatory - 6.9 mi / 11.1 km
  • California Science Center - 13 mi / 21 km

Getting around

  • Bob Hope Airport (BUR) - 18 min drive
  • Los Angeles Intl. Airport (LAX) - 36 min drive
  • Van Nuys, CA (VNY) - 19 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Downtown Burbank Station - 10 min drive
  • Sun Valley Station - 12 min drive
  • Glendale Transportation Center - 12 min drive
  • Universal City Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 495 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 75 lbs

  • Pets must be supervised

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32000
  • Conference space size (meters) - 2973
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1984
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.

Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Hilton Los Angeles/Universal City, Universal City, United States of America’s small print

Also known as

  • Hilton Los Angeles/Universal City
  • Hilton Los Angeles/Universal City Hotel Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal City Universal City

Policies

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 150.00 per stay

Pet deposit: USD 75.00 per stay

    A damage deposit of USD 200 will be collected before check-in.

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)

Covered self parking costs USD 30 per night with in/out privileges

Valet parking costs USD 45 per day with in/out privileges

Microwaves are available for USD 20 per stay

Rollaway beds are available for USD 35.00 per night

Full breakfast is offered for an extra charge of USD 30.00 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 7.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Los Angeles/Universal City, Universal City, United States of America

  • Does Hilton Los Angeles/Universal City offer free cancellation for a full refund?
    Yes, Hilton Los Angeles/Universal City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Los Angeles/Universal City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Los Angeles/Universal City?
    Yes. Self parking costs USD 30 per night. Valet parking costs USD 45 per day.
  • Is there a pool at Hilton Los Angeles/Universal City?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hilton Los Angeles/Universal City?
    Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay.
  • What are the check-in and check-out times at Hilton Los Angeles/Universal City?
    You can check in from 4 PM to anytime. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM.
  • Are there restaurants at or near Hilton Los Angeles/Universal City?
    Yes, there's an onsite restaurant that serves Californian cuisine. Nearby restaurants include Saddle Ranch Chop House (7-min walk), Wolfgang Puck Bistro (8-min walk), and Three Broomsticks (8-min walk).
  • Is airport shuttle service offered by Hilton Los Angeles/Universal City?
    Yes, an airport shuttle is available.
  • What is there to do near Hilton Los Angeles/Universal City?
    Recommended spots to visit include Universal Studios Hollywood (3-min walk) and Universal CityWalk (12-min walk), along with Warner Brothers Studio (2.5 mi) and Hollywood Bowl (2.8 mi).

Recent reviews

Fabulous 8.6 From 2,797 reviews

Very good 8.0
Everything could have been perfect except that there is no wifi in the room.
Philip, ph2 night family trip
Good 6.0
yucky soap bar episode
I expected more from a Hilton and I found a used soap in the tub and it had hair and I didn’t want to make a big deal of it so I just tossed it myself . Since Covid19 I take my own cleaning products before I get comfortable so I did that but I was really surprised to see a dirty soap bar :( Customer service was good, beds not too comfy.
Carmen, us1 night business trip
Exceptional 10.0
Great stay
Beautiful and comfortable hotel. Great area, close to City Walk.
Kimberly, us2 night family trip
Exceptional 10.0
nice and comfortable
Very clean and many amenities at the hotel. However a lot of them were closed due to the covid-19 pandemic. However will stay again as it is close to many place including universal studios and the city walk
Jazmin, us1 night family trip
Very good 8.0
It was good
Antonette, us1 night trip
Exceptional 10.0
Coronavirus free experience
Rooms were clean beds were very comfortable The pool area was amazing we felt safe they were sanitizing and cleaning it was a very awesome experience
John, us1 night family trip
Good 6.0
Jus ok
Our bed was damaged, had a dent in the middle refrigerator didn’t work, Amy room was basic for the price I paid and no complimentary breakfast..
Tywanya, us1 night family trip
Good 6.0
Go somewhere else!
I booked the room and it says they have microwave in the room. When we got there, there was no microwave and was told that regular room don’t come with microwave and if it’s available we can rent one but they don’t have anymore available. They should have mentioned that when I booked the room. We brought food and ate them cold. I had to wipe down the counters because it was very dusty. The trash cans had no liners and found trash from the previous guest. The bathroom was a little dirty so I had to clean it too and sanitize everything. We we’re really looking forward to have a nice weekend there so I didn’t want to stress myself out and tried to have a good time.
Abegail, us2 night family trip
Exceptional 10.0
It was an amazing stay. Looking to stay there again
Latiera, us1 night trip
Good 6.0
Total disappointment
Im very disappointed with this overall stay. I understand there will be changes during Covid-19. With all this into consideration, I was ok with new guidelines. However, the stay was NOT at all what was described. First of all, the room I booked was supposed to have a city view, and a bathtub; in fact, I got niether of these things. Secondly, the perk the hotel offered was 24hr room service. PERFECT! I even called the hotel the night before and she Confirmed, 24hr room service. Perfect! Come to find out, when we get there, they say room service is only open from 8am-10pm. Ok, thats fine. We called for room service at 9pm, it rang, and rang, and rang, nobody answered! We ended up ordering from outside. We wanted to get breakfast the next morning, at about 9am. Same thing, it rang, and rang, and rang. I'm just saying, if you're going to advertise something, please make it TRUE! Also, parking overnight is an additional price, Wi-Fi is an additional price, they wouldn't even loan us an HDMI cable.
Maloree Ann, us1 night trip

Hilton Los Angeles/Universal City, Universal City, United States of America

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