4/10 Fair
October 3, 2023
5 days no clean up
I ordered double bed, the reception gave me a single bed room. I asked to change, then had to wait 20~30 minutes to get the room.
Then, nobody come clean the room in 5 days. (I extend it in other platform)
Finally, I chose to tell the reception desk politely. He replied, you should inform us to clean the room before 12:00 noon. (that time was 12:30 pm)
I said, okay, at least you send someone empty the rubbish can?
Reception said, OK.
Then after 8 hours when I came back, the rubbish can was still full.
May I ask you guys, In Turkey, need I tell hotel reception to clean my room to get it cleaned?
Price is the only reason I choose this hotel.
BTW, the room is not soundproof at all.
Verified traveler
3-night business trip
Verified Hotels.com guest review