See all properties

Residencia Polanco

3.0 star property
Hotel convenient to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Residencia Polanco

Lobby sitting area
Exterior
Down comforters, pillowtop beds, blackout drapes, free WiFi
Living room
Private kitchenette
In the heart of Polanco, Residencia Polanco offers a sophisticated retreat with amenities like dry cleaning/laundry services and in-room WiFi. Guests can enjoy perks like full breakfast, roundtrip airport shuttle, concierge services, tour/ticket assistance, luggage storage and an elevator. Previous guests praise the overall condition.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Room service
  • Airport shuttle
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Preferential Room

Living room

Preferential Room

Highlights

TV
Rollaway/extra beds
Cribs/infant beds
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Cable channels
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, blackout drapes, free WiFi

Standard Room, 1 King Bed

Highlights

TV
Rollaway/extra beds
Cribs/infant beds
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Cable channels
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Preferential)

Living room

Deluxe Room (Preferential)

Highlights

Furnished lanai
TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Cable channels
Living room
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Grand Polanco Residencial

  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 449 reviews
The price is P11,397
P13,620 total
includes taxes & fees
Mar 6 - Mar 7
Grand Polanco Residencial
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Newton 272, Col. Chapultepec Morales, Mexico City, MDF, 10200

What's nearby

  • Avenida Presidente Masaryk - 6 min walk
  • Angel of Independence Monument - 3 min drive
  • Auditorio Nacional - 4 min drive
  • Parque Zoologico de Chapultepec - 5 min drive
  • Chapultepec Park - 5 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 34 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 23 min drive
  • Tultitlan Lecheria Station - 34 min drive
  • Polanco Station - 10 min walk
  • San Joaquin Station - 19 min walk
  • Auditorio Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Docena - ‬3 min walk
  • ‪Siembra Tortillería - ‬1 min walk
  • ‪SiembraTortilleria/Comedor - ‬2 min walk
  • ‪La Posada del Sancho - ‬3 min walk
  • ‪Café del Parque - ‬2 min walk

About this property

Residencia Polanco

When you stay at Residencia Polanco, you'll be just a 5-minute drive from Angel of Independence Monument and Paseo de la Reforma. Also, Avenida Presidente Masaryk and National Museum of Anthropology are just a 5-minute drive away. Fellow travelers say good things about the overall property condition. The property is just a short walk to public transportation: Polanco Station is 10 minutes away.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 7:00 AM; Check-in end time: 11:00 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

What to do

  • Discount at nearby fitness center

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1997

Accessibility

  • Elevator

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Residencia Hotel Polanco
Residencia Polanco
Residencia Polanco Hotel Mexico City
Residencia Polanco Mexico City
Residencia Polanco Hotel
Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City

Frequently asked questions

Does Residencia Polanco offer free cancellation for a full refund?

Yes, Residencia Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Residencia Polanco?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Residencia Polanco?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Residencia Polanco?

Check-in start time: 7:00 AM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in is available.

What's the area around Residencia Polanco like?

Residencia Polanco is a short 10-minute walk from Polanco Station and 19 minutes' walk from Paseo de la Reforma.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Residencia Polanco Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Poor

This place NO LONGER EXISTS but they have NOT brought down any of their listings. Their phone numbers DON'T work and I nonetheless got charged for reserving at this non-existent hotel!
Anyonio, 1-night trip

8/10 Very good

1-night trip

6/10 Good

Francamente lo único que vale la pena es la ubicación. El precio por el servicio no de hospedaje es alto
Julio, 1-night trip

6/10 Good

1-night trip

4/10 Fair

Es un hotel que podría ser muy hermoso pero esta muy descuidado sin mantenimiento, las toallas rotas y las sabanas viejas. El.precio ed caro por la zona porque esta en un excelente lugar pero creo que podrían invertirle un poco y estaría magnífico.
1-night trip

8/10 Very good

Bueno
Estan viejas las instalaciones pero esta muy bien ubicado
JESUS A, 1-night trip

6/10 Good

2-night trip

6/10 Good

This is a semi-apartment building - what they used to call a residential hotel. There is a nicely appointed living room, a kitchen with a microwave (needs a mini- fridge, which my room had last year), a good bedroom (with a very cranky TV), and a decent bathroom, which they have really tried to update. No AC in the summer, no heat in the winter . . . there’s a large fan for the former and an electric heater for the latter. Excellent location, fabulous service.
Minda, 1-night trip

8/10 Very good

SATORI, 3-night trip

6/10 Good

La ubicación es excelente, pero las habitaciones se ven viejas y descuidadas.
1-night trip

8/10 Very good

María Elena, 1-night trip

8/10 Very good

1-night trip

2/10 Poor

El establecimiento es una porqueria insalubre y ademas no es lo mismo que lo que muestran en su publicidad, es pura mentira fue lo peor que hice el llegar a ese Motel por que no es hotel es una pocilga.
EDUARDO, 3-night trip

6/10 Good

Mi experiencia en Residencia Polanco
Buena ubicación, pero el estado de mantenimiento está muy deteriorado.
mario, 2-night trip

10/10 Exceptional

1-night trip

4/10 Fair

Las habitaciones están en condiciones muy lamentables de estado de conservación y equipamiento básico, es un hotel muy viejo que no ha recibido el mantenimiento adecuado.
Octavio, 1-night trip

6/10 Good

Muy bien ubicado y buen precio pero ya estan las instalaciones muy viejas para una noche estuvo bien
1-night trip

10/10 Exceptional

Antonio, 2-night trip

8/10 Very good

Propreté et tranquillité dans ce charmant hôtel, point négatif la connexion internet...coupure sans arrêt.
1-night trip

6/10 Good

No me gusto descuidado, viejo, dejado, no hay atencion, muy limitado, no hay telefono, no olía bien
1-night trip

8/10 Very good

1-night trip

6/10 Good

Muy buen trato, buenas y amigables personas, el lugar descuidado y viejo
1-night trip

10/10 Exceptional

La persona de recepción, nada atento, resolviendo problemas personal en el celular
GG, 2-night trip

8/10 Very good

Buena ubicación pero extremadamente viejo,el personal amable. No volvería
1-night trip

8/10 Very good

buena ubicación para las actividades que realizo en la ciudad de Mexico, y los servicios son buenos, la atención del personal es excelente muy amables
1-night trip