Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Krystal Grand Suites Insurgentes

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Airport transportation
  • Elevator
  • Free WiFi
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 01020, Mexico

4-star hotel with restaurant, near Manacar Tower
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Airport transportation
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Love this hotel! It’s my go to every time I’m in Mexico City Nov 23, 2020
  • The only thing I want to bring up is that we were supposed to have a king bed and have…Nov 2, 2020

Krystal Grand Suites Insurgentes

from P2,808
  • Executive Suite
  • Junior Suite
  • Master Suite
  • Expedia VIP Suite

What’s around Krystal Grand Suites Insurgentes

Landmarks

  • In Coyoacan
  • Frida Kahlo House Museum - 35 min walk
  • Manacar Tower - 26 min walk
  • Centro Coyoacan - 31 min walk
  • World Trade Center Mexico City - 5.4 mi / 8.7 km
  • Estadio Azteca - 6.8 mi / 10.9 km
  • Chapultepec Park - 7.7 mi / 12.3 km
  • The Angel of Independence Monument - 8.7 mi / 14.1 km

Getting around

  • Mexico City Intl. Airport (MEX) - 13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Mexico City Buenavista Station - 11 min drive
  • Mexico City Fortuna Station - 16 min drive
  • Tlalnepantla de Baz Station - 21 min drive
  • Miguel Angel de Quevedo Station - 12 min walk
  • Viveros Station - 16 min walk
  • Barranca del Muerto Station - 19 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite valet parking (MXN 185 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Krystal Grand Suites Insurgentes’s small print

Also known as

  • Krystal Grand Insurgentes Sur Hotel Mexico City
  • Krystal Grand Suites Insurgentes Hotel
  • Krystal Grand Suites Insurgentes Mexico City
  • Krystal Grand Suites Insurgentes Hotel Mexico City
  • Krystal Grand Insurgentes Sur Hotel
  • Krystal Grand Insurgentes Sur Mexico City
  • Krystal Insurgentes Sur Hotel
  • Krystal Suites Insurgentes
  • Krystal Grand Insurgentes Sur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs MXN 185 per night

Cooked-to-order breakfast is offered for an extra charge of MXN 265 per person (approximately)

Pets are allowed for an extra charge of MXN 965 per pet, per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Grand Suites Insurgentes

  • Does Krystal Grand Suites Insurgentes offer free cancellation for a full refund?
    Yes, Krystal Grand Suites Insurgentes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Krystal Grand Suites Insurgentes?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Krystal Grand Suites Insurgentes?
    Yes. Valet parking costs MXN 185 per night.
  • Are pets allowed at Krystal Grand Suites Insurgentes?
    Yes, dogs are welcome. There's a charge of MXN 965 per pet, per day.
  • What are the check-in and check-out times at Krystal Grand Suites Insurgentes?
    You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Krystal Grand Suites Insurgentes?
    Yes, there's an onsite restaurant. Nearby restaurants include El Rincón de la Lechuza (4-min walk), Sushi Itto Altavista (5-min walk), and Puerto Madero (6-min walk).
  • Is airport shuttle service offered by Krystal Grand Suites Insurgentes?
    Yes, an airport shuttle is available.
  • What is there to do near Krystal Grand Suites Insurgentes?
    Recommended spots to visit include Manacar Tower (1.3 mi) and Centro Coyoacan (1.6 mi), along with Frida Kahlo House Museum (1.8 mi) and World Trade Center Mexico City (5.4 mi).

Recent reviews

Superb 9.0 From 659 reviews

Very good 8.0
Great service & hotel very clean, only inconvenience was hotel to far from Center of City
Martha, us5 night trip with friends
Very good 8.0
I loved the room! Unfortunately the AC was broken and took around 4 hours of very unpleasant room temperature
Mari, us1 night romance trip
Exceptional 10.0
Excellent location in Mexico City for conducting business
Peter, us4 night romance trip
Exceptional 10.0
Excellent for business trip. Very clean and great food. Only drawback is lack of pool.
Jesse, us4 night business trip
Good 6.0
Too Hot in Corner Suite
I had a corner suite and at certain times of the day the air condition did not cool and thermostat showed 27 celsius which is about 85 degrees. Very hot. Other than that it was great.
us1 night family trip
Good 6.0
The people were friendly but the food was horrible and the rooms are hot as hell
Daphaney, us1 night trip with friends
Poor 2.0
$50 charge for dog
Said it was close to airport. It is not. Pet friendly hotel! Charged $50 American dollars for dog. Whole room charge was $100. I have a 10 lb dog. That is way too much for an animal that could not possibly cause any damage. No carpet in room could not possible pee on carpet. Will not stay at this hotel again.
Julie, ca1 night trip
Exceptional 10.0
This property is in excellent condition and the ubication is great. I just think it is ridiculous they charge a lot for a bottle of water, since there is a store next to it, selling water for a fraction.
Ana, us1 night family trip
Poor 2.0
the room was alright , the pictures shown were not accurate , I did not have the view shown on the pictures . The room did not look the same
Maximiliano, us1 night family trip
Exceptional 10.0
The location of the hotel is great. Good staff, Very comfortable suites
Ana, us2 night family trip

Krystal Grand Suites Insurgentes