Avenida Jorge Elias de Lucca, Criciuma, Santa Catarina, 88813-390
What's nearby
Nations Park - 3 min drive - 2.6 km
Congress Square - 4 min drive - 4.2 km
Centennial Park - 6 min drive - 6.6 km
Serra do Rio do Rastro - 50 min drive - 55.2 km
Morro dos Conventos - 57 min drive - 37.3 km
Getting around
Criciuma (CCM-Diomicio Freitas) - 24 min drive
Jaguaruna (JJG-Humberto Ghizzo Bortoluzzi Regional) - 43 min drive
Hercilio Luz Intl. Airport (FLN) - 163 min drive
Restaurants
Santo Boteco - 6 min walk
Mini Kalzone - 7 min walk
Las Leñas - 6 min walk
Padaria Mary Pani - 18 min walk
Café Cultura - 13 min walk
About this property
Novotel Criciuma
Bring the kids when you stay at Novotel Criciuma in Criciuma and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a fitness center, and a sauna.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
124 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Free children's club
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite valet parking (BRL 30 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Garden
Fitness center
Full-service spa
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 70.00 per person
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 100 per pet, per night
Parking
Covered valet parking costs BRL 30 per day
Policies
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Criciuma Hotel
Novotel Criciuma Criciuma
Novotel Criciuma Hotel Criciuma
Frequently asked questions
Does Novotel Criciuma offer free cancellation for a full refund?
Yes, Novotel Criciuma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Criciuma?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of BRL 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Criciuma?
Yes. Valet parking costs BRL 30 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Criciuma?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Novotel Criciuma and nearby?
Novotel Criciuma has a spa and a steam room, as well as a garden.
Are there restaurants at or near Novotel Criciuma?
Yes, there's an onsite restaurant.
Novotel Criciuma Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
7.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
September 9, 2024
Kailash
Kailash, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
August 23, 2024
RICARDO
RICARDO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 1, 2024
L
L, 8-night trip
Verified Hotels.com guest review
4/10 Fair
December 25, 2023
Jodelle
Jodelle, 11-night trip
Verified Expedia guest review
10/10 Exceptional
December 25, 2023
Totally worth it
My family was making a 8 hour trip and this was the half way point for us. We have stayed in many hotels and this by far was on the top of our list. We have a 2 year old and a 1 month old and this was the perfect place. Breakfast was amazing and far surpassed our expectations. Very good food. My wife cant eat gluten or drink milk and still it was able to satisfy her for breakfast with no issue at all. If we ever make thos trip again, we will for sure stay here. Very good place with great service.
NATHAN
NATHAN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 15, 2023
Miguel
Miguel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 15, 2023
Miguel
Miguel, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 1, 2023
The service is great.
Eduardo
Eduardo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 23, 2023
The rooms were beautiful. Cleaning staff was great. The only thing i didnt like was having to oay for parking. Everyhtijgbekse was beautiful and amazing. Id definitely stay there again
Makayla
Makayla, 3-night romance trip
Verified Expedia guest review
2/10 Poor
December 12, 2021
Don't bothering going to this hotel. I told the hotel that I already paid for the hotel and they told me that this is temporarily hold on my credit card and then I noticed that I got charged and then I came back home and contact orbitz and they said they won't refund my refund. What are the reasons to charge me twice. Is this behavior legal?
Yao Zu
Yao Zu, 1-night romance trip
Verified Orbitz guest review
2/10 Poor
October 13, 2021
Best hotel in city....Staff and management need training. Never told at check in rooms are not cleaned unless requested. (Different policy than same chain we stayed at 2 weeks ago.) Sinks fill and don't drain leaving disgusting mess. After requesting room be tended to housekeeping garbage not removed and nothing cleaned but they left 7 or 8 bottles of shampoo (room had none).) Valet services brought guest wrong car as we waited then took 10 minutes to pay due to card machine not working. GM and staff will respond to guests complaints by complaining to you about conditions and other people complaining to them. Interesting guest service tactic! Food was good but service terrible. Got an English menu but had to translate because servers don't speak English! Stay and be prepared for an adventure.
Lee J.
Lee J., 2-night family trip
Verified Expedia guest review
6/10 Good
April 8, 2021
hotel novo, mas com defeito no LED(ficava piscando a noite), sem muitos canais na tv, cafe da manhã bom.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
February 16, 2021
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
December 29, 2020
My experience at Novotel Criciuma was wonderful, I can recommending anyone who travels to Criciuma to stay in this new, confutable, very clean and pleasant hotel.
Also, I can give high rate for every staff has been working during my stay. "The greatest staff ever!":)
Verified traveler
16-night family trip
Verified Expedia guest review
10/10 Exceptional
November 20, 2024
Guilherme
Guilherme, 5-night trip
Verified Hotels.com guest review
2/10 Poor
November 20, 2024
Claudio Rogerio
Claudio Rogerio, 1-night trip
Verified Hotels.com guest review
6/10 Good
November 17, 2024
Péssima limpeza para o padrão do hotel
Hotel novo, confortável, com ótimo café da manhã mas equipe de limpeza péssima, não forroram a cama adequadamente e não limparam o quarto.