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Novum Hotel Ambassador

Hotel with outdoor pool, near Miniatur Wunderland

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Flat-screen TV
Lobby
Reception
Lobby
Outdoor pool
In the heart of Hamburg-Mitte, Novum Hotel Ambassador welcomes you with a free breakfast buffet and modern amenities like an outdoor pool and gym. Connect to in-room WiFi, indulge in delicious meals at the restaurant, or take advantage of laundry facilities during your stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking available
  • 24/7 front desk
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Self parking
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Cable channels
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Economy Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Sofitel Hamburg Alter Wall

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
9.0 out of 10, Wonderful, (999)
Sofitel Hamburg Alter Wall
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About the neighborhood

Map
Heidenkampsweg, 34, Hamburg, HAM, 20097

What's nearby

  • Mehr!-Theater am Großmarkt - 20 min walk
  • Hamburg City Hall - 4 min drive
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Hamburg Airport (HAM) - 35 min drive
  • Lübeck (LBC) - 60 min drive
  • Hamburg Central Station - 21 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
  • Elbbrücken Station - 29 min walk
  • Berliner Tor Station - 5 min walk
  • Hammerbrook S-Bahn - 9 min walk
  • Lohmuhlenstrasse U-Bahn - 12 min walk

Restaurants

  • ‪Maya Kaffeerösterei - ‬10 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬6 min walk
  • ‪Superbude St. Georg - ‬5 min walk
  • ‪Lunch HOUSE - ‬6 min walk

About this property

Novum Hotel Ambassador

At Novum Hotel Ambassador, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. Public transportation is just a short walk: Berliner Tor Station is 5 minutes and Hammerbrook S-Bahn is 9 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 12 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Piano
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 12 per day

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ambassador Hamburg
Ambassador Quality Hotel Hamburg
Hamburg Ambassador
Hamburg Quality Hotel Ambassador
Quality Ambassador
Quality Ambassador Hamburg
Quality Hotel Ambassador Hamburg
Quality Hotel Hamburg Ambassador
Quality Hotel Ambassador
Quality Hotel Hamburg

Frequently asked questions

Does Novum Hotel Ambassador offer free cancellation for a full refund?

Yes, Novum Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novum Hotel Ambassador?

Yes, there's an outdoor pool.

Are pets allowed at Novum Hotel Ambassador?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novum Hotel Ambassador?

Yes. Self parking costs EUR 12 per day.

What are the check-in and check-out times at Novum Hotel Ambassador?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).

Is there an onsite casino at Novum Hotel Ambassador?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.

What is there to do at Novum Hotel Ambassador and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Novum Hotel Ambassador?

Yes, there's an onsite restaurant.

What's the area around Novum Hotel Ambassador like?

Novum Hotel Ambassador is in Hamburg-Mitte, a short 5-minute walk from Berliner Tor Station and 19 minutes' walk from Hamburg Wholesale Market.

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Novum Hotel Ambassador Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Caleb, 1-night trip

4/10 Fair

Es war nicht sauber. Meine Bettwäsche war dreckig. Der Frühstücksraum war täglich voll mit Brösel überall. Einrichtung sehr alt und nicht modern usw…..
Leyla, 4-night trip

8/10 Very good

Bra prisvärt hotell som passar när du har bil
Sofia, 2-night trip

4/10 Fair

Güray, 1-night trip

6/10 Good

Einrichtung total abgewohnt, begrenztes Frühstücksangebot, außerhalb des Hotels grausame Gegend, Sauberkeit und Freundlichkeit gut, Bad uralt

8/10 Very good

Stanza silenziosa
Saverio Lo, 5-night trip

8/10 Very good

Ines, 3-night trip

8/10 Very good

Karin, 3-night trip

8/10 Very good

Oliver, 2-night trip

8/10 Very good

Baustelle vor dem Fenster, Beginn von Bauarbeiten um kurz vor 7 Uhr. Schimmel in der Dusche, sowie Haare im Waschbecken - ansonsten sauber
Florian, 1-night trip

8/10 Very good

Jörg, 1-night trip

10/10 Exceptional

Anja, 2-night trip

4/10 Fair

sehr schlechte Abwickung im Bereich Buchungsbestätigung bis Zimmerübergabe/ Beschwerdemanagement. Unseriöse Vermittlung von Zimmereigenschaften, die mit BUchungsbestätigung überhapt nicht mit Realität übereinzubringen ist. Auch Beschwerdemanagement ist miserabel bis hin zu nicht vorhandenen Kompensationsbereitschaft, zu kleines Zimmer und keine Poolnutzung. Das motiviert nicht zu einer weiteren Buchung mit diesen Systembedigungen - es gibt halt auch Alternativen für den Preis. MfG G. Richter-Sandvoß
Götz, 2-night trip

8/10 Very good

An dem Zimmer gibt es wenig auszusetzen. Das WC und die Dusche waren sauber, das Bett gemütlich und man hat sogar einen Mini-Kühlschrank im Schreibtisch! Einzig die fehlende Steckdose am Bett ist mir aufgefallen. Es gibt eine am Schreibtisch, aber sonst habe ich nichts gefunden. Kann auch nur am Zimmer gelegen haben. Ansonsten war ich zufrieden.
Arne, 1-night trip

10/10 Exceptional

Peter, 1-night trip

8/10 Very good

Brgitte, 5-night trip

8/10 Very good

Super Freundlich
Zwar in die Jahre gekommen, aber sauber und fantastisch freundliches Personal. Preis-Leistung absolute Spitzenklasse
Bjoern, 1-night trip

10/10 Exceptional

Per, 1-night trip

10/10 Exceptional

Kestutis, 1-night trip

8/10 Very good

Christina, 1-night trip

6/10 Good

Lage des Hotels ist gut, nur 5 min. von U Bahn entfernt. Ab 18:00 hatten wir kein warmes Wasser und das mit Kindern ,das geht gar nicht. Die Lüftung im Bad schnarrte die ganze Nacht .
Jürgen, 2-night trip

8/10 Very good

Die Tiefgarage war einwenig zu niedrig, wenn 2,20 m dran steht erwarte ich überall in der Garage 2,20 m und keine Rohre die niedriger hängen, davon abgesehen war sie sehr beengt und kelin, für meinen Transporter recht unbequem. Die Gebühren von 12 Euro pro Tag, auch etwas hoch, 8 Eurohätten auch gereicht.
Jens, 3-night trip

6/10 Good

Freundlicher Service. Alte Einrichtung und sehr wackelige Tische im Frühstücksraum. Bett war etwas klein für zwei Personen und Matratze war nicht gut. Im Bad hat es stockig gemüffelt. Sonst O.k.
Oliver, 1-night trip

8/10 Very good

Großes Familienzimmer, gutes Preis-Leistungs-Verhältnis.
Maja, 1-night trip

10/10 Exceptional

Nihad, 1-night trip