6/10 Good
Jan 5, 2025
Not bad, but disappointing
The location of the hotel is great, very convenient, and we had the included breakfast which was worth having. We were also celebrating a birthday and they had kindly decorated the bed and brought up wine and chocolate free of charge which was a very nice surprise!
We had a few things that impacted our stay quality however - the room wasn’t fully cleaned when we checked in and it was late when we did, the wall are thin so we did hear other guests, there was a green light in the room (the smoke detector maybe) that was too bright during the night, and the soap dispenser wasn’t working but we did get that fixed.
We were hoping that the hotel would at least not charge us for the bottled waters we drank t make up for all of this but they didn’t give us anything. A bit disappointed by our stay!
Johanne
Johanne, 4-night trip
Verified Hotels.com guest review