Last Wednesday, we lost everything in a house fire. We found this hotel and stumbled in bleary eyed and in our only clothes. Karen G, at the front desk, was kind, understanding, and went out of her way to make sure we felt safe and comfortable. And when I broke down in tears, she held me in her arms with a warmth you’d never expect from a stranger. I hope someone sees this. I hope good things come to her. Thank you, Karen.