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Best Western Palace Hotel & Casino

4.0 star property
Douglas beachfront hotel with spa and casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Palace Hotel & Casino

On the beach
Indoor pool, sun loungers
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Casino
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The price is P4,134
P4,341 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking, Sea View

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Highlights

Heating
Connecting rooms available
LED TV
Sofa bed - double
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

View from room

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Similar properties

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The Sefton

Pool
Parking available
Free WiFi
Restaurant
8.2 out of 10, Very Good, (422)
The price is P5,263
P5,526 total
includes taxes & fees
Dec 22 - Dec 23
The Sefton
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About the neighborhood

Map
Central Promenade, Douglas, England, IM2 4NA

What's nearby

  • Douglas Beach - 1 min walk - 0.2 km
  • Palace Casino - 1 min walk - 0.2 km
  • Onchan Pleasure Park - 17 min walk - 1.4 km
  • Manx Museum - 19 min walk - 1.7 km
  • National Sports Centre - 4 min drive - 3.4 km

Getting around

  • Isle of Man (IOM) - 23 min drive
  • Douglas Ferry Station - 22 min walk

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬15 min walk
  • ‪The Woodbourne - ‬20 min walk
  • ‪Terrace Chippy & Diner - ‬20 min walk
  • ‪Victoria Grill - ‬3 min drive
  • ‪Sam Webbs - ‬13 min walk

About this property

Best Western Palace Hotel & Casino

Best Western Palace Hotel & Casino is a great choice for your beach stay in Douglas. The indoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services at the spa. Paragon Restaurant, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A casino, a bar/lounge, and a health club are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino, French, Italian, Polish, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 4 per day)
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • On the beach
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool
  • Casino
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Dining

Paragon Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs GBP 4 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

BEST WESTERN Palace Casino
BEST WESTERN Palace Casino Douglas
BEST WESTERN Palace Hotel
BEST WESTERN Palace Hotel & Casino
BEST WESTERN Palace Hotel & Casino Douglas
BEST WESTERN Palace Hotel Casino
BEST WESTERN Palace Hotel & Casino Isle Of Man/Douglas
Best Western Palace Hotel And Casino
Best Western Palace Hotel Douglas
Best Western & Casino Douglas
Best Western Palace Hotel Casino Douglas
Best Western Palace Hotel & Casino Hotel
Best Western Palace Hotel & Casino Douglas
Best Western Palace Hotel & Casino Hotel Douglas

Frequently asked questions

Is there a pool at Best Western Palace Hotel & Casino?
Yes, there's an indoor pool.
Are pets allowed at Best Western Palace Hotel & Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Palace Hotel & Casino?
Yes. Self parking costs GBP 4 per day.
What are the check-in and check-out times at Best Western Palace Hotel & Casino?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Best Western Palace Hotel & Casino?
Yes, there's a casino.
What is there to do at Best Western Palace Hotel & Casino and nearby?
Best Western Palace Hotel & Casino has a casino and a spa, as well as an indoor pool and a steam room.
Are there restaurants at or near Best Western Palace Hotel & Casino?
Yes, there are 2 onsite restaurants, featuring ocean views.
What's the area around Best Western Palace Hotel & Casino like?
Best Western Palace Hotel & Casino is on Douglas Beach, a short 17-minute walk from Onchan Pleasure Park and 19 minutes' walk from Manx Museum.

Best Western Palace Hotel & Casino Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very Good

Nice enough
Nice enough hotel but dated round the edges Wifi in need of an upgrade too
Calum, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Carol, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Brian, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel price was good, staff were excellent
Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Gillian, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Christopher, 7-night trip
Verified Hotels.com guest review

6/10 Good

Iarla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Pajunk, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend trip
Had a great stay,great location, clean and great staff ,our only criticism is the hotel is dated,beds uncomfortable, rooms to warm but would definitely return Forgot to mention pool and spa was great
wendy, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not he best of budget hotels
Old, dated and noisy. Rooms / towels every 3 days
angela, 2-night trip
Verified Hotels.com guest review

6/10 Good

Staff enthusiastic and friendly. Premises run down and bleak.
Stephanie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

joanne nicola, 1-night trip
Verified Expedia guest review

6/10 Good

Casino and Lookys are modern, whole other parts of hotel are very out dated. Needs some TLC and a full refurbishment. Bald carpets throughout property. Dated decor. Rooms dated and need repairing.
David, 3-night trip
Verified Expedia guest review

8/10 Very Good

Very friendly staff, good location. Room not cleaned or restocked the entire time we stayed: apparently this is only done once every 3 days! Would not have booked if this had been clear from the description. As a hotel i expect towels to be changed and coffee / loo rolls / essentials to be replenished daily
Gemma, 3-night romance trip
Verified Expedia guest review

6/10 Good

Satisfactory. Rooms at the rear especially on 2nd floor have intrusive noise from external plant. Beds not very comfortable. Staff good. Lack of flexibility with meals. Spa/swimming pool very good and free. Good location.
A P C, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Friendly staff Noisy room next to large extractor fans
Deborah, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel, a bit dated in parts but still very good. Food was good, rooms clean and staff very friendly and helpful
Fintan, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Just got home after a 3 night stay. Hotel rooms was clean and tidy no problems . Staff was lovely Freindly and helpful. Food breakfast and evening meal was lovely too. All 3 of us had a great stay Thankyou. 😊
Jean, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Richard, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

+ clean room + great sea view from room terrace + great location + comfortable and well appointed - check in felt rather rushed - whole place feels a little dated and worn
1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is very dated, needs a complete revamp. Patchy carpets, creaking furniture Too a long walk from central Douglas. Room only cleaned every 3 days, which seems odd. Overpriced.
Tony, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Andrew, 5-night business trip
Verified Hotels.com guest review