Now Emerald Cancun - All Inclusive

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Overview of Now Emerald Cancun - All Inclusive

Now Emerald Cancun - All Inclusive

4.0 star property
All-inclusive beachfront resort with pool bar, near Delfines Beach

7.6/10 Good

317 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is P14,207
Price available on 30/08/2022
Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 7 bars/lounges
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 11 min walk
  • El Rey Ruins - 3 min drive
  • Aquaworld - 4 min drive
  • La Isla Shopping Mall - 7 min drive
  • Ventura Park Cancun - 6 min drive
  • Forum Beach - 15 min drive
  • Cancun Convention Center - 17 min drive
  • Tortuga Beach - 20 min drive
  • Langosta Beach - 22 min drive
  • Playa Tortugas - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

About this property

Now Emerald Cancun - All Inclusive

4-star all-inclusive resort in the heart of Zona Hotelera
Located close to Delfines Beach, Now Emerald Cancun - All Inclusive provides a swim-up bar, a poolside bar, and a terrace. With a white sand beach, beach umbrellas, and beach towels, this resort is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in reflexology, a hot stone massage, or a detox wrap. Be sure to enjoy a meal at any of the 7 onsite restaurants. Yoga classes are offered at the gym; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • 3 outdoor pools and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking and valet parking
  • Luggage storage, multilingual staff, and a banquet hall
  • A 24-hour front desk, a reception hall, and concierge services
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Now Emerald Cancun - All Inclusive include comforts such as laptop-compatible safes and air conditioning, as well as amenities like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bathtubs and free toiletries
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 427 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free uncovered onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's games

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball

Working away

  • Business center
  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Spa services
  • Sauna

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Now Emerald Cancun
Now Emerald Cancun Inclusive
Now Emerald Cancun All Inclusive
Now Emerald Cancun - All Inclusive Resort

Frequently asked questions

Does Now Emerald Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Now Emerald Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Now Emerald Cancun - All Inclusive?
As of 20 August 2022, prices found for a 1-night stay for 2 adults at Now Emerald Cancun - All Inclusive on 30 August 2022 start from P14,207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Now Emerald Cancun - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Now Emerald Cancun - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Now Emerald Cancun - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Now Emerald Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Now Emerald Cancun - All Inclusive?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Now Emerald Cancun - All Inclusive?
No, this resort doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at Now Emerald Cancun - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes volleyball and yoga. Enjoy a swim in one of the 3 outdoor swimming pools or use the resort's other amenities, which include 7 bars and a sauna. Now Emerald Cancun - All Inclusive also has a fitness center and an arcade, as well as a garden.
Are there restaurants at or near Now Emerald Cancun - All Inclusive?
Yes, there are 7 onsite restaurants. Nearby restaurants include La Punta Grill & Lounge (2.1 mi), Mole (2.4 mi), and Bana (2.4 mi).
What's the area around Now Emerald Cancun - All Inclusive like?
Now Emerald Cancun - All Inclusive is a short 11-minute walk from Delfines Beach and 8 minutes' walk from El Rey Ruins.

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.7/10

Staff & service

7.7/10

Amenities

7.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

Leonard, 1-night trip
Verified Hotels.com guest review

6/10 Good

ARTURO, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Joan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the entertainment team! They kept everyone having an incredible time. Their energy and performance was unmatched! Martha was exceptional!
Brittney, 1-night family trip
Verified Expedia guest review

8/10 Very Good

It has a very beautiful view and the hotel staff treat you like royalty
Fatima, 5-night family trip
Verified Expedia guest review

6/10 Good

I loved how welcoming the staff are and how great the food was. I had a room full of bed bugs that made me feel like crap, and the compensation was an upgrade to a different room.
Hani, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Property was nice. Hard to get chairs around the main pool, if you didn’t wake up early. Food was terrible. Staff were nice.
nathaniel okyere kwabena, 5-night trip with friends
Verified Expedia guest review

6/10 Good

My wife and I stayed here for a total of 13 nights during early May.  Our stay was booked as an ocean view luxury full. We later upgraded to a Lagun View King with a balcony. This trip was exactly what I would expect as a net result, but there were a lot of differences about which you should be aware of you would like to stay here.  This was our first time to Cancun, as well as our first time to an all inclusive.  We have cruised 8 times between the two of us and know what to expect on a cruise. I'll outline the differences, as well as pros and cons. While this was our first trip to an all inclusive overnight, we did day trips to Breathless, and to Xcaret hotel, which is about an hour south. We also are well versed on a Royal Sands as a friend of our is there multiples times annually.  I'll outline the pros and cons as a non traveler for those that have not cruised either.  The Pros of all inclusive resortsAll you can eat 24 hours a dayMultiple poolsBeach access at resortRestaurants and Bars on site, all of which are free Coffee dessert options at most waking hours. Cons of all inclusivesFood is good, but not exquisite (cruises pride their sit down food as show worthy, and it is.)Time share sales - this resort offers a free breakfast and in such agreement you get a time share offer. That's fine with me and was enjoyable into see what they offer, but bothers many. I've attached pricing for their offered packages. If you see the value correlation, these (message truncated)
Elise, 13-night trip
Verified Expedia guest review

6/10 Good

Staff was very friendly but we got a 2 queen instead of a 1 bed and the room was not in good condition.
Mitchell, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the fact that we did not have to leave the resort for anything. We were pampered during meals , activities, and every day by the pool and ocean. Alex and Jimmy in concierge by the pool were awesome!!!
Michael Brent, 4-night family trip
Verified Expedia guest review