Papillon Lagoon Reef

Photo gallery for Papillon Lagoon Reef

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Beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Papillon Lagoon Reef

Papillon Lagoon Reef

3.5 star property
3.5-star beachfront hotel with outdoor pool, near Diani Beach

6.7/10 Good

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P6,851
Price available on 13/06/2022
Map
Diani Beach Road, Diani Beach, Kwale County
Main amenities
  • 149 guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Children's pool
  • Separate sitting area
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self parking
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Diani Beach - 1 min walk
  • Diani - Chale Marine National Park and Reserve - 1 min drive
  • Tiwi Beach - 51 min drive
  • Fort Jesus - 90 min drive
  • Kisite-Mpunguti Marine National Park - 59 min drive
  • Nyali Beach - 112 min drive

Getting around

  • Ukunda (UKA) - 28 min drive
  • Mombasa (MBA-Moi Intl.) - 110 min drive
  • Airport shuttle (surcharge)

About this property

Papillon Lagoon Reef

With access to onsite scuba diving, Papillon Lagoon Reef is a great choice for your beach stay in Diani Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. Baobab Restaurant Terrace, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer room service and free WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 149 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property enforces a smart-casual dress code at the restaurant in the evenings. Collared shirts and closed shoes are required for men.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children's pool

What to do

  • On the beach
  • Scuba diving
  • Pool table
  • Table tennis

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Television in common areas
  • Mosquito nets
  • 24-hour fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English
  • German
  • Italian
  • Swahili

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Dining

Baobab Restaurant Terrace - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Poolside Bistro - This bistro specializes in local and international cuisine and serves breakfast, lunch, and light fare. Open daily.
Pool Bar - Onsite bar. Open daily.
Lagoon Lounge - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KES 6426.16 per vehicle (one-way, Maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs KES 6426 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts cash.

Property Registration Number 0

Also known as

Papillon Lagoon Reef Hotel
Papillon Lagoon Reef Diani Beach
Papillon Lagoon Reef All Inclusive
Papillon Lagoon Reef Hotel Diani Beach

Frequently asked questions

Overall score and ratings

6.7

Good

9.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

4/10 Fair

DZMITRY, 7-night trip
Verified CheapTickets guest review

6/10 Good

6 out of 10
The stay was okay but I wouldn't return. I paid for a type of room and upon arrival they had assigned me something totally different. I would have been okay with it if they would have asked me first. The family rooms don't have tvs. The AC is on a schedule and does not run during the day. You can't feel the ceiling fan when sleeping because they have a piece of fabric over the beds. It would have been smarter to put mesh. The room's already decent size. The food was good. The property needs updating. I primarily chose this location because it was all inclusive.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Don’t stay anywhere else!
Our recent stay here was beyond what we expected! Every single member of the staff as outstanding from the manager Anthony who assisted our needs. Frederick in reception that helped us book our train/flights. Fredrick and Mary at the cash bar who make the most incredible pina coladas. Sarah and her daily massages. Henry, Raphael, Albert and Victor. The rooms were very comfortable, clean and we enjoyed the monkey, baboon visitors each day. The atmosphere here is calm, clean and relaxing. We will be back!
Casie, 3-night trip
Verified Hotels.com guest review