2/10 Poor
February 6, 2025
Literally the worst experience I’ve had at a hotel
Our stay was unacceptable. We left after night one and book another hotel. This place is filthy. The floors were slimy. It had roaches. The furniture was falling apart. It was truly gross. I’d like someone to reach out to me regarding how I can be compensated for having to book another hotel on such short notice. I honestly don’t know why this hotel is on your site. Unfortunately we failed to check the reviews before we booked. We trusted your site. It’s unfortunate that I feel that IF I book through you again, I’ll need to do my own research before I book. You really need to consider discontinuing your support of this business. The gentleman named Ramon at the front counter was great he was the only thing that kept me from not causing a scene. He should be commended on his professionalism. Honestly he should consider a different company. His talent far exceeds what that businesses is worth.
![Riaches](https://a.travel-assets.com/ugc/hotel-reviews/2B1F171816B0A9E94D5D7232D636C168DA1F460B1737971096289.jpg?resize=*:270)
![Missing lamp cover](https://a.travel-assets.com/ugc/hotel-reviews/0183904DC18EAA3CE8F81D00D65A0FBECE29847F1737971095598.jpg?resize=*:270)
![Mold](https://a.travel-assets.com/ugc/hotel-reviews/0759137AB7B4F277508E2002EBFB383EFF3E002A1737971098036.jpg?resize=*:270)
![Sofa](https://a.travel-assets.com/ugc/hotel-reviews/43F57C40267BA4B7E3F28BD878C3DF9682FE074C1737971097693.jpg?resize=*:270)
Marco
Marco, 3-night family trip
Verified Hotels.com guest review