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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
Luxury hotel in Mérida with 2 restaurants and 3 outdoor pools

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Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection

3 outdoor pools
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Restaurant
View from room
3 outdoor pools
Surrounded by the natural beauty of Yucatán, Hacienda Xcanatun, Angsana Heritage Collection offers a tranquil retreat. Relax with aromatherapy or rejuvenate with a body treatment at Angsana Spa. Enjoy local cuisine at one of two on-site restaurants and unwind in the garden.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Airport transfer
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Fitness center
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is P7,749
P10,152 total
includes taxes & fees
Mar 25 - Mar 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Xcanatun Pool Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Xcanatun Pool Suite

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
  • 189 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Yaab Ambassador Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Kij Master Suite - King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kij Master Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Sayab Governor Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 129 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - Double

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

View from room

Itza Plunge Pool Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Egyptian cotton linens
Ceiling fan
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • Plaza Galerias Mall - 6 min drive - 4.9 km
  • Yucatán Siglo XXI Convention Center - 6 min drive - 5.9 km
  • Paseo de Montejo - 7 min drive - 6.7 km
  • La Isla Mérida Cabo Norte - 7 min drive - 6.0 km
  • Yucatan Country Club - 13 min drive - 9.6 km

Getting around

  • Mérida International Airport (MID) - 28 min drive
  • Teya-Merida Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café Inédito - ‬17 min walk
  • ‪Hacienda Xcanatun By Angsana, Yucatan, Mexico - ‬5 min drive
  • ‪La libertad - ‬6 min drive
  • ‪La Quinta de Elena Roldan - ‬3 min drive
  • ‪Pollo Feliz - ‬17 min walk

About this property

Hacienda Xcanatun, Angsana Heritage Collection

Hacienda Xcanatun, Angsana Heritage Collection puts you within a 10-minute drive of Paseo de Montejo and Yucatán Siglo XXI Convention Center. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with Thai massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Outside food is not permitted on the premises.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels
  • First-run movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Angsana Spa has 3 treatment rooms. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 1 per accommodation, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Airport shuttle service is offered for an extra charge of USD 48 per vehicle (one-way, maximum occupancy 2)

Pets

  • Pets are allowed for an extra charge of USD 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection offer free cancellation for a full refund?

Yes, Hacienda Xcanatun, Angsana Heritage Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of USD 30 per pet, per night. Food and water bowls are available.

Is parking offered on site at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there's free valet parking.

Is airport shuttle service offered by Hacienda Xcanatun, Angsana Heritage Collection?

Yes, an airport shuttle is available. The charge is USD 48 per vehicle one-way.

What are the check-in and check-out times at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hacienda Xcanatun, Angsana Heritage Collection?

No, this hotel doesn't have a casino, but Juega Juega Casino (6-min drive) and Diamonds Casino (10-min drive) are both nearby.

What is there to do at Hacienda Xcanatun, Angsana Heritage Collection and nearby?

Hacienda Xcanatun, Angsana Heritage Collection has 3 outdoor pools, 2 bars, and a spa, as well as a fitness center, a picnic area, and a garden.

Are there restaurants at or near Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are 2 onsite restaurants.

Does Hacienda Xcanatun, Angsana Heritage Collection have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Hacienda Xcanatun, Angsana Heritage Collection Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

My stay at Hacienda Xcanatun was phenomenal and exactly what I needed. The staff and the hospitality they provided exceeded my expectations plus the property is beautiful. I hope to return.
Pamela, 3-night trip

10/10 Exceptional

Excelente
Carlos a, 3-night trip

10/10 Exceptional

One of the best in over 40 years professional trav
Stunning. Brilliant. One of the best hotel stays EVER. I do well over 30 nights a year and have done for decades. One of my all time favourite stays. Great even exceptional staff. Absolutely beautiful property, gorgeous grounds and gardens. Fabulous pool. You will not regret staying here.
Simon, 3-night trip

10/10 Exceptional

Very friendly service is excellent
Rocio, 5-night trip

10/10 Exceptional

The hacienda style is beautiful
MARIELA, 4-night trip

10/10 Exceptional

Couple Retreat.
Elegant. Quiet. Some construction now but still lovely. Room was exceptional. Food was really good.
Blair, 1-night trip

10/10 Exceptional

Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Brenda, 4-night trip

10/10 Exceptional

Excellent service. Rooms were very nice. Food was delicious.Definitely a fantastic hotel.
Arturo A, 4-night trip

10/10 Exceptional

Great plce and service
Daniel, 2-night trip

10/10 Exceptional

This is a beautiful and well maintained property. The rooms are spacious and well appointed. The staff could not be any nicer and more helpful. They were a delight. The restaurant was superb. It’s hard to recommend Hacienda Xcanatun enough.
Scott, 4-night trip

10/10 Exceptional

Amazing service!!!
Oscar, 4-night trip

10/10 Exceptional

Staff was very attentive at every level our comfort was there number 1 priority.
EFRAIN, 2-night trip

10/10 Exceptional

Beautiful old hacienda and new rooms
Rebeca, 1-night trip

10/10 Exceptional

This was first class service where every detailed was curated for the ultimate guest experience. Well done!
Carmen, 3-night trip

4/10 Fair

Beautiful grounds! Hotel is not in a nice area, but as soon as you enter is a different story. Far from city center and Paseo de Montejo. Please don’t be naive and use your safe box, even if you go to the pool, money got taken from my purse when I left it in the room and not on the safe. Don’t think because is a nice Hotel nothing will happen. It happened. Be alert.
Patricia, 2-night trip

10/10 Exceptional

the quiet and singing birds were great the staff was amazing room was very clean shower was large bed wonderful was a little far from central downtown and airport
robert, 4-night trip

10/10 Exceptional

Very modern rooms and nice landscaping
SIMON, 2-night trip

10/10 Exceptional

We had a great time and definitely will be back!
Leah, 2-night trip

10/10 Exceptional

It a beautiful property with excellent service and food. Great place to stay.
Monica, 2-night trip

2/10 Poor

Great property, but company will disclose to you that it’s under contruction, 1 day before check in, so you won’t have time to cancel. Very unethical. Construction is extremely loud all day long. They are building new apartments and it really hurts the experience
Edward, 3-night trip

10/10 Exceptional

They hebe preserved in very good condition this historic place , the swimming pool is outstanding
adrian del, 2-night trip

8/10 Very good

Hacienda X'canatún is a great place to disconnect and relax while staying close to the city.
Rich, 2-night trip

10/10 Exceptional

This is a beautiful property and although we received an upgrade, we liked our original room better since it was an original Hacienda style room
Carlos, 3-night trip

10/10 Exceptional

Very friendly staff. Excellent pool.
John, 3-night trip

10/10 Exceptional

What a wonderful place to stay! The staff and environment give a welcoming experience where we felt like we are in a paradise.
Joseph, 3-night trip