At Crowne Plaza Düsseldorf-Neuss, an IHG Hotel, unwind in the garden or on the scenic terrace. With a rejuvenating spa treatment and indoor pool nearby, you can truly relax. Previous guests rave about this upscale eco-certified hotel's first-rate property condition.
When you stay at Crowne Plaza Düsseldorf-Neuss by IHG, you'll be within a 15-minute drive of Konigsallee and Rhine Promenade. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A bar/lounge, a 24-hour fitness center, and a sauna are other highlights. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Rheinpark-Center Süd Tram Stop is 9 minutes and Neuss Rheinparkcenter S-Bahn is 10 minutes.
Languages
English, German
At a glance
Hotel size
246 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 24 per night; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Onsite parking limited
24-hour offsite parking within 164 ft (EUR 17 per day)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
14 meeting rooms
Computer station
Conference center (43056 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1982
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
An indoor pool
Full-service spa
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
34-inch flat-screen TV
Satellite TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
RIVERSIDE Bar&Restaurant - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: EUR 50.00 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21.50 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 40.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Covered self parking costs EUR 24 per night with in/out privileges
RV/bus/truck parking is available for an extra charge
Parking is available nearby and costs EUR 17 per day (164 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss
Frequently asked questions
Does Crowne Plaza Düsseldorf-Neuss by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Düsseldorf-Neuss by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Düsseldorf-Neuss by IHG?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Düsseldorf-Neuss by IHG?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Düsseldorf-Neuss by IHG?
Yes. Self parking costs EUR 24 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Düsseldorf-Neuss by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Crowne Plaza Düsseldorf-Neuss by IHG and nearby?
Crowne Plaza Düsseldorf-Neuss by IHG has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
Does Crowne Plaza Düsseldorf-Neuss by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Düsseldorf-Neuss by IHG like?
Crowne Plaza Düsseldorf-Neuss by IHG is located by the river, a short 9-minute walk from Rheinpark-Center Süd Tram Stop and 5 minutes' walk from Rhine.
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Crowne Plaza Düsseldorf-Neuss by IHG Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
November 11, 2024
Very nice stay
Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Ilse
Ilse, 1-night trip
6/10 Good
February 10, 2025
wrong pictures (dining) there are no restaurants
nice and clean hotel. the room was nice but cold. there are pictures on Hotel .com. of there a restaurants . with you can sit at the bar and for the use and pizza?? it's not cozy right .. I'm disappointed…🌟
Kim
Kim, 1-night trip
10/10 Exceptional
July 22, 2024
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view.
The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Kieran
Kieran, 2-night trip
10/10 Exceptional
March 12, 2024
Fantastic service with excellent facilities, big plus for the pool
David
David, 2-night trip
8/10 Very good
November 26, 2023
Nice people, good and clean rooms, good breakfast
J.
J., 1-night trip
2/10 Poor
August 25, 2024
The checkin was a nightmare.
Hector
Hector, 1-night trip
10/10 Exceptional
June 26, 2024
Lovely stay during our time at the Euros!
The facilities were very nice, the staff were friendly, and the breakfasts were great. They even gave out complimentary ice creams during the 29°C weather, which was a nice touch. I'd recommend this hotel. Danke!!
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Eliscia
Eliscia, 1-night trip
8/10 Very good
December 27, 2023
Fitnes, Sauna and the pool were really clean and amazing
kiarash
kiarash, 1-night trip
10/10 Exceptional
November 14, 2022
Hotel is so good.
SAMET
SAMET, 4-night trip
10/10 Exceptional
April 30, 2024
All great and would come back in the future. We had a car and that helped a lot.
Isaac
Isaac, 3-night trip
2/10 Poor
September 24, 2024
They took money from my account twice. I'm trying to get it back.
Mehmet
Mehmet, 1-night trip
8/10 Very good
February 1, 2024
Good location by the River
Nice location by the River.
Restaurant staff were very good……as were any staff we interacted with.
Food was extremely expensive, and poor selection of vegetarian options……but the food we did have was very tasty…..the serving staff were excellent.
Amanda
Amanda, 3-night trip
2/10 Poor
August 12, 2024
Not Happy
Muamar
Muamar, 1-night trip
10/10 Exceptional
September 2, 2022
Family trip
Checking in was very quick. The room was very spacious and clean. The area is very quiet.
Helene
Helene, 1-night trip
10/10 Exceptional
March 22, 2023
excellent cleanliness
SHINYA
SHINYA, 4-night trip
10/10 Exceptional
October 3, 2023
Best ever
Roger
Roger, 1-night trip
10/10 Exceptional
September 24, 2023
We had an amazing weekend trip. I need to say, restaurant manager gave us free coffee, even thou we didn’t pay extra for breakfast, and also he brought us some sweets to have with coffee, all free of charge! Such a nice gesture that made our stay even better :)
Saska
Saska, 2-night trip
10/10 Exceptional
June 23, 2023
Keep the good job!
Geoffrey
Geoffrey, 1-night trip
8/10 Very good
May 1, 2023
Loved the location and most of the staff were very helpful and professional. Some staff just came across slightly standoffish but professional just not very helpful.
Charles
Charles, 2-night trip
10/10 Exceptional
July 14, 2023
Duper
Fioralba
Fioralba, 2-night trip
8/10 Very good
February 22, 2024
Okay
Steffen
Steffen, 1-night trip
8/10 Very good
May 9, 2023
Good
Givi
Givi, 4-night trip
6/10 Good
October 27, 2022
Elevators down, hotel full
Really nice stay but the hotel was full and 2 out of 3 elevators were broken. Really?