Texas Health Presbyterian Hospital Rockwall - 4 min drive - 3.9 km
LakePointe Rowlett - 9 min drive - 9.4 km
Firewheel Town Center Mall - 18 min drive - 26.8 km
Getting around
Dallas-Fort Worth Intl. Airport (DFW) - 44 min drive
Love Field Airport (DAL) - 47 min drive
Restaurants
In-N-Out Burger - 7 min walk
Raising Cane's Chicken Fingers - 7 min walk
Texas Roadhouse - 9 min walk
Rosa's Café & Tortilla Factory - 8 min walk
Chiloso Mexican Bistro - 2 min drive
About this property
Best Western Plus Rockwall Inn & Suites
Enjoy your visit to Rockwall with a stay at Best Western Plus Rockwall Inn & Suites. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers say good things about the helpful staff and breakfast.
Languages
English, Hindi, Spanish
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–9:00 AM
Guests under 15 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and spa tub with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall
Frequently asked questions
Is there a pool at Best Western Plus Rockwall Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Rockwall Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Rockwall Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Rockwall Inn & Suites?
Check-in start time: 3 PM; Check-in end time: 7 AM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Best Western Plus Rockwall Inn & Suites and nearby?
Best Western Plus Rockwall Inn & Suites has an indoor pool and a 24-hour fitness center.
Best Western Plus Rockwall Inn & Suites Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
December 7, 2024
Melody
Melody, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 7, 2024
Danny
Danny, 1-night trip
Verified Hotels.com guest review
6/10 Good
December 2, 2024
Best Western Inn & Suites, Rockwall
Staff was friendly and available. The hotel is clean, but dated. My room was loud due to the highway noise. Parking lot is long and narrow, so you may have to walk if the hotel is crowded. Was it worth the price? I would say yes, if you are looking to use the room as a base.
Kevin
Kevin, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 22, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 20, 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 18, 2024
Everything but rest.
Greeted at the front desk by the sweetest older lady. Her name was Sandra. Enjoyed chatting with her. The rooms were clean and very nice. The inside pool was a nice amenity. The only issue with the whole stay was the bed was uncomfortable. Could not get comfortable at all. Tossed and turned all night. The mattress was very firm.
Brandon
Brandon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 16, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
November 10, 2024
Horrible customer service and room
Greasy substance on the remote, door handles, TV guide, and wall switches. Bed was a king but hard almost as if your laying on a floor; awfully uncomfortable. Then I check out a night early because our power was restored and the rep at the front desk didn’t check me out. Took my room cards back but did not check me out. Why you ask? Because they didn’t want to credit me for the one night even though they knew I was leaving early. The rep couldn’t even get off his personal call to check me out said he would do it and he didn’t. I asked for help from Hotels.com to get the one night credited. They called and of course end result (after 2 days) they could not get a response from mgmt to get a credit. I’m positive it’s because the lovely rep didn’t check me out like he was supposed to so it would appear I was there when I wasn’t. Very bad experience with this place. Don’t stay here staff like this make it not worth it never mind the dirty room and uncomfortable bed. If I could give a “0” I would!!!
Aubrey
Aubrey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 9, 2024
Will stay again
The hotel was right where I needed to be.
It was clean, the bed was pretty comfy.
The breakfast in the morning was a great addition. The coffee was amazing!
Reginald
Reginald, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
October 28, 2024
Location
Location was key, clean, friendly staff.
Karen
Karen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 24, 2024
great experience.. clean property
Jason
Jason, 1-night trip
Verified Hotels.com guest review
6/10 Good
October 20, 2024
The ac did not work well. it did not get the room cool at all
VERONICA
VERONICA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 19, 2024
Quick overnight
Quaint but had everything we needed. Staff was friendly and our rooms were very clean and beds were comfy.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 14, 2024
Maree
Maree, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 14, 2024
Maria
Maria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 13, 2024
Everything was good.
Could have wanted extra towels.
Maria
Maria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 8, 2024
Will stay here again!
I have stayed at this Best Western many times in years past. It was a fine motel. Everything has been updated and remodeled and it is even better now. Staff was friendly, hotel was clean, room was very comfortable. Only complaint is the elevator had a nasty smell. We didn’t spend much time in there so it wasn’t a big deal 😄
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 6, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
September 30, 2024
Not Pet Friendly
Advertised as Pet Friendly but it is NOT. Thankfully we did not have to bring our dog, but there is a 150 cleaning fee for having animals.
AC was loud but that was perfect as white noise to drown out freeway traffic.
There were crickets everywhere! Not sure if that is a seasonal thing.
We had a room with a jacuzzi tub which took forever to fill up. Easily 20-30 minutes to get the water level above the jets.
Overall nice stay.
malika
malika, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 27, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
September 17, 2024
Shon
Shon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 16, 2024
It was a smell in the building when you first entered. The toom smell was not as bad. Bed was comfortable, shower water was perfect. The AC didn't get as cold
shanda
shanda, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
September 16, 2024
Zander
Zander, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
September 15, 2024
luwayne
luwayne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 3, 2024
Clean and Comfortable
The staff was very welcoming and the room was very clean.I would definitely stay here again!!!!