At Residence Inn by Marriott Richmond Northwest, you'll be within a 10-minute drive of Short Pump Town Center. You can get a workout in at the fitness center or take a dip in the seasonal outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
104 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (3 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free uncovered onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
Coffee/tea in a common area
Free reception (select days)
Traveling with children
Grocery/convenience store
What to do
Basketball
Volleyball
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Meeting room
Computer station
Conference space (400 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Rooftop garden
Picnic area
Terrace
Fitness center
Seasonal outdoor pool
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Firepit
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Portable bathtub seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Accessible bathtub
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Cleaning supplies
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
2 percent tourism fee will be charged
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to August
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond
Frequently asked questions
Does Residence Inn by Marriott Richmond Northwest offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Richmond Northwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Richmond Northwest?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Residence Inn by Marriott Richmond Northwest?
Yes, pets are welcome, with a limit of 3 total. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Richmond Northwest?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Residence Inn by Marriott Richmond Northwest?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Residence Inn by Marriott Richmond Northwest and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation onsite includes basketball and volleyball. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a picnic area.
Does Residence Inn by Marriott Richmond Northwest have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Residence Inn by Marriott Richmond Northwest Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
November 16, 2024
Great stay
The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 10, 2024
Hot water was scarce.
Nice comfortable rooms breakfast was very good, usual set piece for this type of accommodation, however different items were available each day.
Only criticism was that there was hardly any hot water, both from the kitchenette sink and the bathroom sink. Luckily after having to run the shower for a good 5mins we eventually got some hot water.
Property was quite a distance from city centre, but this wasn’t a problem.
Susan
Susan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 23, 2024
Douglas
Douglas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 16, 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 16, 2024
Spacious & comfortable room
All ended up well after requesting another room because of a very noisy sound from behind a door right next to the bed. Hard to believe this has not been fixed in room 118. Room 119 was very quiet& comfortable.
Shelley
Shelley, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 2, 2024
Josef
Josef, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 26, 2024
Everything was great. the staff were amazing, very helpful and accomodating. The only thing I wish was there were rooms with 2 double/queen beds. that is really my only complaint, and that couldve been my fault in not requesting
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 19, 2024
Dre
Dre, 2-night trip
Verified Expedia guest review
4/10 Fair
August 18, 2024
Guests beware!
The shower water in my room was only just warm. No hot water available. Also, the phone in the room was not working.
Told that there was no engineering on site, because they have weekends off. I was also told that the hotel was at full capacity...so that seems hard to believe that an available engineer would not be available.
The front desk staff moved me to a different room on the same floor. That room also did not have hot water nor a working phone.
After my third trip down to the front desk to make them aware (Because I was unable to call with a phone in my room that didn't work) the staff told me that the water temp was preset for the rooms and there were No working phones in the hotel.
I really wanted to get a refund and change hotels but when I let the staff know they said that because I had booked thru a 3rd. Party (Orbitz) that would be my responsibility.
Frankly, the only reason I did not leave and change hotels was because I was only there for a 2nd night and at this point was exhausted.
Future guests beware of this property if you expect hot water, good water pressure, & a working phone.
This hotel has not been remodeled in at least 15 years.
Robin Sealey
Robin
Robin, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
August 17, 2024
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 15, 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
6/10 Good
August 14, 2024
Jhanee
Jhanee, 2-night trip
Verified Hotels.com guest review
4/10 Fair
August 13, 2024
A below par Resdence Inn stay (room cleanliness & problems).
Scott
Scott, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 13, 2024
Excellent spot, convenient to everything.
Very satisfied with room and amenities.
Julianne
Julianne, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
August 12, 2024
Premises were clean, staff was amazing especially Matthew! Room was clean and comfortable. Matthew was very attentive and accommodating during my stay. We were able to barbecue and utilize the outdoor pool at our leisure. Breakfast in the mornings was decent although there are only pork options. I would definitely stay here again.
Temppestt
Temppestt, 2-night family trip
Verified Expedia guest review
8/10 Very Good
August 12, 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 12, 2024
Angel
Angel, 2-night trip
Verified Expedia guest review
8/10 Very Good
August 10, 2024
1 night in Richmond
I was surprised that this was a Marriott property. The hotel deels old and in dire need of an a refurbish. Additionally there were food crumbs on the floor and a couple of other small concerns that i reported to the front desk. I only stayed 1 night and I arrived late, so I can not give an honest review on the services. I reported the issues to the front desk as i was checking out. The staff seemed very nice, and im confident they would have responded to my room concerns quickly had i given them the chance. The hotel feels old, but it was conformable. I only stayed for a few hours as this was just a traveling stopover. In all, i would stay there again.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
August 6, 2024
Hard Pass
I understand people live here on a semi-permanent basis and it's hard to keep the rooms in good condition. But there were gouges in the wall, rips in the carpet, deep dents in the refrigerator and the toilet seemed like it was going to overflow each time we flushed.
John
John, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
July 29, 2024
Ashley
Ashley, 12-night trip
Verified Expedia guest review
4/10 Fair
July 26, 2024
Wouldn’t go back
The shower dripped constantly and there was mildew in the tub. The TVs are very small and mounted at a strange angle. It’s very outdated. There was an odd smell and caused headaches. The sink wouldn’t drain and smelled horrible. There was a very large and loud dog that woke me up several times.
Erika
Erika, 2-night trip
Verified Hotels.com guest review
2/10 Poor
July 23, 2024
Anisa
Anisa, 2-night trip
Verified Expedia guest review
4/10 Fair
July 22, 2024
Initial staff when entering the hotel were nice. The room was not clean. The tub drain was laying in the tub and a huge clog of filth was distended from the tub drain. I had to get the filth out in purser to put the drain back. We did not use this tub. My grandson went down to breakfast and immediately showed signs of an allergic reaction. Someone had their dog in the dining area while breakfast wa seeing aerved
Bridget
Bridget, 5-night trip
Verified Expedia guest review
2/10 Poor
July 17, 2024
Pool out of order
Bed uncomfortable
Angelica
Angelica, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 17, 2024
Matthew (at the front desk) was excellent. He greeted us every morning, and welcomed us back every evening. Also, the staff at breakfast was very friendly and helpful. They all made our stay very pleasant.