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The Westin Excelsior, Florence

5.0 star property
Treat yourself to luxury as you dine al fresco or explore high-end shopping. Experience la dolce vita in Florence’s historic center.

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Premium bedding, pillowtop beds, minibar, in-room safe
In the heart of Florence, The Westin Excelsior offers a luxurious retreat with an art gallery and designer stores on site. Savor Mediterranean cuisine at the on-site restaurant, unwind in style on the rooftop terrace overlooking Ponte Vecchio and Cathedral of Santa Maria del Fiore.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Pet friendly
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Train station pick-up service

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, River View

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Junior Suite, 1 King Bed, Non Smoking, River View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Terrace

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Penthouse, 1 King Bed, Non Smoking, Terrace

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

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Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, River View

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Premium Room, 1 King Bed, Non Smoking, River View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, River View (Terrace)

Living room

Presidential Suite, 1 King Bed, Non Smoking, River View (Terrace)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking, River View

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Grand Suite, 1 King Bed, Non Smoking, River View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, River View (Terrace)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, River View (Terrace)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, Non Smoking, Terrace

Living room

Panoramic Suite, 1 King Bed, Non Smoking, Terrace

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, River View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The St. Regis Florence

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
9.6 out of 10, Exceptional, (247)
The price is P34,633
P39,063 total
includes taxes & fees
Feb 15 - Feb 16
The St. Regis Florence
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About the neighborhood

Map
Piazza Ognissanti 3, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 5 min walk
  • Ponte Vecchio - 9 min walk
  • Uffizi Gallery - 12 min walk
  • Cathedral of Santa Maria del Fiore - 12 min walk

Getting around

  • Florence Airport, Peretola (FLR) - 25 min drive
  • Florence Santa Maria Novella Station - 8 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Porta al Prato Station - 12 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Unità Tram Stop - 8 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Se - Sto - ‬1 min walk
  • ‪Winter Garden by Caino - ‬1 min walk
  • ‪Osteria dei Centopoveri - ‬3 min walk
  • ‪Il Profeta - ‬2 min walk
  • ‪Hotel Croce di Malta - ‬4 min walk

About this property

The Westin Excelsior, Florence

The Westin Excelsior, Florence features a rooftop terrace and puts you just steps from Historic Centre of Florence. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This luxurious hotel is also within just a 10-minute walk of Pitti Palace and Basilica of Santa Maria Novella. Fellow travelers say great things about the overall property condition. The property is just a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes and Unità Tram Stop is 8 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 171 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (EUR 55 per day; includes in/out privileges)
    • Offsite parking within 984 ft (EUR 33 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Sesto On Arno-Temp Closed - Onsite restaurant.
ORVM Bar - Temp Closed - Onsite lobby lounge. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 44.50 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 80.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 45 per accommodation, per night (maximum EUR 90 per stay)

Parking

  • Covered valet parking costs EUR 55 per day with in/out privileges
  • Parking is available nearby and costs EUR 33 per day (984 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IT048017A1S9A2BNYA

Also known as

Excelsior Florence
Excelsior Westin Florence
Florence Excelsior
Florence Westin
Florence Westin Excelsior
Westin Excelsior Florence
Westin Excelsior Hotel
Westin Excelsior Hotel Florence
Westin Florence
Westin Florence Excelsior
Westin Excelsior Florence Hotel
Westin Excelsior
The Westin Excelsior, Florence Hotel
The Westin Excelsior, Florence Florence
The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

Does The Westin Excelsior, Florence offer free cancellation for a full refund?

Yes, The Westin Excelsior, Florence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Westin Excelsior, Florence?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 45 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Westin Excelsior, Florence?

Yes. Valet parking costs EUR 55 per day.

Is airport shuttle service offered by The Westin Excelsior, Florence?

Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.

What are the check-in and check-out times at The Westin Excelsior, Florence?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Westin Excelsior, Florence and nearby?

The Westin Excelsior, Florence has 2 bars and a fitness center.

Are there restaurants at or near The Westin Excelsior, Florence?

Yes, there's an onsite restaurant, Sesto On Arno-Temp Closed.

What's the area around The Westin Excelsior, Florence like?

The Westin Excelsior, Florence is located by the river in Santa Maria Novella, a short 7-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 5 minutes' walk from Piazza di Santa Maria Novella.

The Westin Excelsior, Florence Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Superb
We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence.
Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angelica, 3-night trip
Verified Expedia guest review

8/10 Very Good

The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏
Cynthia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

amazing especially front desk very hospitality.
mansour, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location historical value great service
Ronald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

KENT, 4-night trip
Verified Expedia guest review

4/10 Fair

Outdated
Cristian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

jeff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.
Paul, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
Jana, 2-night trip
Verified Expedia guest review

6/10 Good

Very overpriced compared to other hotels we stayed at in Italy on the trip with less amenities.
ROBERT, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Madlyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great traditional hotel. Lovely location on the Arno. A service
Douglas, 4-night romance trip
Verified Expedia guest review

6/10 Good

Liked location, view. Disliked staff and service
Dmitri, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Meri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We loved being right next to the Arno River. It was an easy walk to the Oltrarno area and just as easy to get to the main sites of the city. Our room was surprisingly large, but the windows were placed oddly high so that we could only look out of one of them from a small set of stairs if we tiptoed. The views from the rooftop bar were magnificent! We'd stay here again.
Rina, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mikhail, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

kostantinos, 3-night trip
Verified Expedia guest review

8/10 Very Good

Everything was great about this property except it was a little to old and dark for my taste.
Deborah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Outstanding stay!
Amazing staff and in a great location.
View from our room.
Sits on the Arno River
David, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony
Duane, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Exceptional in every way!! Just perfect!
Verified Expedia guest review