6/10 Good
December 10, 2024
A bit underwhelming.
I had been looking forward to staying in the Hyatt as it looks a special hotel from the outside. The main lobby is impressive and the finishes in the room are high-end but older in style.
Unfortunately, the service at reception was rather cold and the room I had was noisy; I could hear doors slamming and people ascending a stairway in the adjacent service corridor as well as loud music from one of the function rooms until late at night. The tv also turned itself off three times and needed to be fully reset to function. I also found the power point locations inconvenient and the lack of cutlery in the room disappointing.
Although I didn’t have it, the breakfast buffet did look fantastic.
All in all I was bit underwhelmed and won’t be rushing back.
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review