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Lotus Hotel Pang Suan Kaew

4.0 star property
4-star hotel with 3 restaurants, near Chiang Mai University

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Lotus Hotel Pang Suan Kaew

Photo gallery for Lotus Hotel Pang Suan Kaew

Outdoor pool
Exterior
Minibar, desk, blackout drapes, free WiFi
3 restaurants, breakfast, lunch, dinner served; international cuisine
Theater show

Overview of Lotus Hotel Pang Suan Kaew

7.0

Good

Property highlights

  • Air conditioning
  • Airport transfer
  • Gym
  • Free WiFi
  • Free parking
Map
21 Huay Kaew Road Suthep Muang, Chiang Mai, Chiang Mai, 50200
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
Feel at home
  • Children stay free
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television

Room options

View all photos for Superior Twin Room

Minibar, desk, blackout drapes, free WiFi

Superior Twin Room

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, desk, blackout drapes, free WiFi

Superior Double Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, desk, blackout drapes, free WiFi

Deluxe Room

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner

Minibar, desk, blackout drapes, free WiFi

Junior Suite, Corner

  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this area

What's nearby

  • Heart of Chiang Mai
  • Chiang Mai University - 1 min walk
  • Tha Phae Gate - 45 min walk
  • Nimman Road - 2 min drive
  • MAYA Lifestyle Shopping Center - 3 min drive
  • Wat Phra Singh - 4 min drive
  • Sunday Walking Street Market - 5 min drive
  • Wat Chedi Luang - 6 min drive
  • Chiang Mai Rajabhat University - 5 min drive
  • Doi Suthep-Pui National Park - 6 min drive
  • Chiang Mai Zoo - 7 min drive

Getting around

  • Chiang Mai Intl. Airport (CNX) - 21 min drive
  • Chiang Mai Railway Station - 21 min drive
  • Saraphi Station - 24 min drive
  • Lamphun Pa Sao Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Crazy Curry『クレージー・カリー』แกงกะหรี่เทพซ่า - 3 min walk
  • Third Place Coffee-Chiangmai - 3 min walk
  • Cube No.7 - 2 min walk
  • Kitchen Yum - 2 min walk
  • Bully Sing A-long - 5 min drive
Map

About this property

Lotus Hotel Pang Suan Kaew

Lotus Hotel Pang Suan Kaew is just 4.8 mi (7.8 km) from the airport and offers a shuttle (available on request) for THB 100 per person return. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at San Phak Wan, one of 3 restaurants, which serves international cuisine and is open for lunch. This upscale hotel also features a poolside bar, a fitness center, and a snack bar/deli.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 420 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

San Phak Wan - This buffet restaurant specializes in international cuisine and serves lunch only.
Lan Chor Lae - This coffee shop serves light fare only. Open daily.
San Kam Pheang - This restaurant specializes in international cuisine and serves breakfast only.
San Phak Wan - This restaurant specializes in international cuisine and serves dinner only.
San Ka Wan - This restaurant serves dinner only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 240 for adults and THB 120 for children
  • Airport shuttle service is offered for an extra charge of THB 100 per person (return)
  • Late check-out can be arranged for an extra charge of THB 800 (subject to availability)

Children & extra beds

  • Rollaway beds are available for THB 800.0 per day
  • Airport shuttle service for children costs THB 100 (return)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Pang
Lotus Hotel Pang Suan Kaew
Lotus Hotel Pang Suan Kaew Chiang Mai
Lotus Pang
Lotus Pang Suan Kaew
Lotus Pang Suan Kaew Chiang Mai
Lotus Pang Suan Kaew Hotel
Pang Suan Kaew
Pang Suan Kaew Hotel
Suan Kaew
Lotus Hotel Chiang Mai

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Lotus Hotel Pang Suan Kaew?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lotus Hotel Pang Suan Kaew?
Yes, there's an outdoor pool.
Are pets allowed at Lotus Hotel Pang Suan Kaew?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Lotus Hotel Pang Suan Kaew?
Yes, there's free self parking.
Is airport shuttle service offered by Lotus Hotel Pang Suan Kaew?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is THB 100 per person return.
What are the check-in and check-out times at Lotus Hotel Pang Suan Kaew?
You can check in from 3:00 PM - midnight. Check-out time is 11:30 AM. Late check-out is available for a charge of THB 800 (subject to availability).
What is there to do at Lotus Hotel Pang Suan Kaew and nearby?
Lotus Hotel Pang Suan Kaew has an outdoor pool and a fitness center.
Are there restaurants at or near Lotus Hotel Pang Suan Kaew?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Lotus Hotel Pang Suan Kaew like?
Lotus Hotel Pang Suan Kaew is in the heart of Chiang Mai, a short 1-minute walk from Chiang Mai University and 13 minutes' walk from Nimman Road.

Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Fair

Struggling hotel with good stuff
The hotel is dated and the rooms look tired and need an update. The worst thing about the hotel is the patch Wi-Fi service. Sometimes you will get Internet connection often you won’t. Also, there was only three lifts to accommodate a load of guests and takes a long time to get, two parts of the hotel. I said before the hotel was dated, which also meant that the rooms were old, dirty and damaged. No iron or ironing board available for the room and this was an additional cost. There was also an additional cost to use the gym and the pool.
James, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Airport pickup was appreciated. Concierge staff, welcoming. Housekeeping left doors between adjoining rooms unlocked upon my entry. Informed staff that I did not feel safe. Checked out.
Candace, 2-night trip
Verified Expedia guest review

4/10 Fair

this was last time
deepak, 3-night trip
Verified Expedia guest review

6/10 Good

This property is very good value. The room was clean and comfortable. However, the wifi in the room was very poor - it kept dropping out and never remained connected for more than about one minute. It was a much more reliable signal in the lobby, but there were many mosquitoes there. For value for money, however, I would recommend this hotel. I would stay there again but not if the availability of wifi was a major concern.
Martin, 1-night trip
Verified Expedia guest review

4/10 Fair

Pool was good, good size bedroom but it needs renovations. Little ants in the bedroom.
angela maria, 5-night trip
Verified Expedia guest review

8/10 Very Good

After the shopping centre, Kad Suan Kaew, was closed, walking to main road a little inconvenient & quite dark at night. Otherwise quite a good hotel to stay in.
Chin Lin Doreen, 7-night romance trip
Verified Expedia guest review

2/10 Poor

The room was nothing like the pictures. The buffet was nothing like the pictures. It was terrible. The elevator smelled like piss. It like staying at Circus Circus in Las Vegas.the outlets were not updated, the toiletries were cheap and it was like a ghost town in the hotel.
Amanda, 5-night trip
Verified Expedia guest review

8/10 Very Good

The hotel was really cool and spacious... but you have to walk 15 minutes to find anything. The power outlets were a weird type that my universal converter wouldn't work with and they didn't have an adapter for me to use. The beds were quite hard (for an American) and the toilets didn't have a spray gun and they always moved the trashcan away so you can't use it for toilet paper even though Thailand doesn't allow flushing toilet paper. The internet kicks you out 5 or 6 times a day and doesn't remember the password so you have to enter it manually every day on every device.
Elisha, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
This hotel is large and comfortable. It's a real bargain for the price. Service was excellent.
5-night trip
Verified Hotels.com guest review

6/10 Good

Aye, 6-night trip
Verified Expedia guest review