Alpine Helen/White County Convention and Visitors Bureau - 19 min walk
Helen Tubing & Helen Water Park - 3 min drive
Getting around
Hartsfield-Jackson Atlanta International Airport (ATL) - 113 min drive
Restaurants
Bigg Daddy S Restauran - 14 min walk
Cowboys & Angels - 6 min walk
Hofbrauhaus Restaurant - 7 min walk
Troll Tavern - 6 min walk
Spice 55 - 20 min walk
About this property
Hampton Inn Helen
Located in the entertainment district, Hampton Inn Helen is a great choice for a stay in Helen. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 10:00 AM. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
67 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 11:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 16 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River
Frequently asked questions
Does Hampton Inn Helen offer free cancellation for a full refund?
Yes, Hampton Inn Helen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hampton Inn Helen?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn Helen?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn Helen?
Check-in start time: 4 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hampton Inn Helen and nearby?
Maintain your daily exercise routine at the gym.
Does Hampton Inn Helen have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hampton Inn Helen like?
Hampton Inn Helen is located by the river, a short 2-minute walk from Chattahoochee River and 3 minutes' walk from Charlemagne's Kingdom. Travelers say the area is walkable and good for shopping.
Hampton Inn Helen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
November 30, 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 30, 2024
Other than the elevator being broke it was a great stay
Vicki
Vicki, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 27, 2024
James
James, 3-night trip
Verified Hotels.com guest review
6/10 Good
November 25, 2024
Perfect location. It was clean but needs to be renovated.
Diane
Diane, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 19, 2024
Guy
Guy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 18, 2024
Joel
Joel, 1-night trip
Verified Hotels.com guest review
6/10 Good
November 13, 2024
Well used condition!
Getting old and used, needs a remodel which should include a good cleaning. Close to downtown, but years of use is showing badly! Does not meet the Hampton’s quality!
Kevin
Kevin, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
November 4, 2024
DO NOT LET THE FACT THAT THIS A HILTON PROPERTY FOOL YOU!!!! Our horrible experience with this hotel began at check-in. The girl behind the counter never made eye contact nor spoke to us except to ask for vehicle information. The hotel is filthy and so outdated. It truly needs a complete gutting and remodel. Our room was not cleaned from past guests...hair on the linens, take-out container in the garbage can and black lint on the floor. The shower and ceiling are covered in mold and the air vent is coated in hair/dust. Spots all over the mirror. ABSOLUTE WORST HOTEL I'VE EVER STAYED IN!!! ***The option to add photos does not work, hmmmmmm wonder why*** I will be posting on all social media outlets and contacting Hilton Worldwide!!
Kellie
Kellie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
October 25, 2024
Walter
Walter, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 24, 2024
Helen stay
Location great, staff friendly. Hotel generally good, just old and dated. Room comfortable.
Breakfast ok, standard stuff. Was not kept up later in morning so late risers are somewhat out of luck on availability of some things.
mark
mark, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 18, 2024
Bonnie
Bonnie, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
October 18, 2024
Old and Dirty
Our room was very dirty!!! Toilet, shower, and sink in bathroom were not clean at all!!! Dead bugs on carpet in main area. Mattresses were hard and uncomfortable. We had to put towels on the plastic chairs outside on the balcony because they were so dirty. No plastic liner for the ice container. Only 2 paper cups for water and coffee. Nice view from balcony. Convenient to downtown, restaurants and shops. Staff was very friendly. This place badly needs updating and a new manager because the maids are not doing a good job at all.
Marcia
Marcia, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
October 14, 2024
A goos stay.
A good stay, but a bit better the first time. I got the impression that the hotel was a bit understaffed.
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 21, 2024
The room was clean but was in need of maintenance. The sink was clogged and drained very slowly and the toilet ran. Other than that, I had no issues.
Albie
Albie, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
September 18, 2024
U
Robert
Robert, 2-night trip
Verified Expedia guest review
8/10 Very Good
September 17, 2024
It was an okay stay. Nothing to really brag about. The checking in process is a little odd. There is about 20 steps leading up to the check-in lobby area. There is also an elevator underneath the building in the parking garage which is more for Diamond Elite Members. Have to ring bell for staff members as they are in the back. Staff members ere not outgoing/friendly when checking in. Check out staff member was much better. The breakfast was good for a hotel breakfast. Didn’t have any boiled eggs while I was there. The beds were comfortable, but take your own pillow. The pillows look fluffy but go flat when you put your head on them.
Vickie
Vickie, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
September 11, 2024
The staff was fantastic. I had to have the property upgrade me as I booked a balcony room and was out in a regular room. They were more than accommodating. The cleaning staff really needs to do better. The toilet was dirty, old paper and can’t wrappers underneath the foot rest under the table. Cigarette butts all over the balcony railing. I understand the hotel is old but some upgrades need to be made. Utilities doors should be shut during the day so guests don’t have to see the dirty linens and messy rooms the staff uses. The staff literally made this stay worth it for us!
Laverne
Laverne, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
Dwight
Dwight, 1-night trip
Verified Expedia guest review
6/10 Good
September 8, 2024
Kenneth
Kenneth, 1-night trip
Verified Expedia guest review
6/10 Good
September 3, 2024
Diana
Diana, 3-night trip
Verified Expedia guest review
6/10 Good
September 1, 2024
This was okay for a one night stay, but its pretfy dated, however the location was perfect and the breakfast was pretty good.
Rolando
Rolando, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
August 29, 2024
Fantastic location
Sebastian
Sebastian, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
August 29, 2024
Highly accessible. Tired property. Carpets cleaned that day and were wet the when we checked in....all of the hotel was cleaned on the same day. AC was very noisy.
Timothy
Timothy, 1-night family trip
Verified Expedia guest review
8/10 Very Good
August 24, 2024
Area of town
William
William, 3-night family trip
Verified Expedia guest review
8/10 Very Good
August 23, 2024
Right in town. Walk to everywhere. The facilities need a tune up. Carpet is deeply stained. Bathroom facilities getting dated. Staff great. Breakfast fine.