2/10 Poor
February 9, 2025
I had a terrible experience at this place. The front desk staff was extremely rude, unfriendly, and they guy communicated with me unprofessional. When I checked in, they gave me a room key that didn’t work. I called for assistance, but no one came. I went to the front desk twice, and instead of helping, they told me to wait for the maintenance guy. It was cold outside, and we were left standing in the freezing weather for 30 minutes before someone finally arrived to fix the issue. Completely unacceptable service—I would not recommend staying here!
Zubair
Zubair, 1-night trip
Verified Hotels.com guest review