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The Independence Inn Charlotte/Matthews Hotel

3.0 star property
Charlotte hotel with 24-hour fitness

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Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Reception
Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Exterior
East Forest is home to The Independence Inn Charlotte/Matthews Hotel, where you can enjoy a free breakfast buffet, dry cleaning services and stay active at the 24-hour gym. With in-room WiFi, luggage storage and multilingual staff on hand you'll feel right at home.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Gym
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is P4,398
P5,068 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
Deep soaking bathtub
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
Deep soaking bathtub
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2501 Sardis Road N, Charlotte, NC, 28227

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive - 4.2 km
  • Sportsplex at Matthews - 7 min drive - 5.6 km
  • Bojangles' Coliseum - 10 min drive - 11.1 km
  • Spectrum Center - 13 min drive - 15.0 km
  • SouthPark Mall - 15 min drive - 13.5 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
  • Concord, NC (USA-Concord Regional) - 35 min drive
  • Charlotte Station - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

When you stay at The Independence Inn Charlotte/Matthews Hotel, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Also, Bank of America Stadium and Bojangles' Coliseum are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Independence Inn Charlotte/Matthews Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Independence Inn Charlotte/Matthews Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.

What is there to do at The Independence Inn Charlotte/Matthews Hotel and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. The Independence Inn Charlotte/Matthews Hotel also has a 24-hour fitness center.

Does The Independence Inn Charlotte/Matthews Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

8.0

Very Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

It was very nice as well as the workers I love staying there
Ella, 1-night trip

10/10 Exceptional

Loved the employees!
Comfortable rooms and great service! The employees was very nice and quick!
1-night trip

8/10 Very good

Overall a good spot for the price.
Preston, 1-night trip

10/10 Exceptional

Front desk guys very professional/courteous/helpful. Seems to be a high traffic on right side with women getting in and out of cars and food containers scattered about on the ground. Being from the area originally and have stayed there for over 30 years, seems kinda sad this is tolerated.
Derek, 1-night trip

10/10 Exceptional

Perfect price for purpose intended
Quick trip to town to drop family member off at the Airport. Price was great for the purpose that we needed it. No problems. Would definitely recommend.
Angela, 1-night trip

10/10 Exceptional

Weekend Getaway
Our stay was amazing! The hotel was very clean and the staff friendly and eager to help. We only stayed 2 nights but it was worth it. We will be staying again!!
Tammie, 2-night trip

10/10 Exceptional

Great Service
Nice hotel and employees.
Julius, 1-night trip

8/10 Very good

Just good
Its good for a last minute pick...the plus was the chills right by it
Sharese, 1-night trip

4/10 Fair

Poor
Not well maintained!! Room is stinky!! Felt not very safe !!
Prudvi, 1-night trip

10/10 Exceptional

Nice clean property!!
Krystal, 1-night trip

10/10 Exceptional

Quiet
Came to bring in the new year at Carowinds. Haven't been there in many years. It was very nice. The hotel room was nice clean and comfortable
TRACEY, 1-night trip

2/10 Poor

Very poor
Very poor conditions had to change rooms 3 times shower didnt work properly
Natasha, 2-night trip

6/10 Good

Weekend trip
Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay
Robert, 1-night trip

10/10 Exceptional

Clean room, friendly staff & nice breakfast
David, 1-night trip

10/10 Exceptional

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!
Enkelejda, 8-night trip

8/10 Very good

Average for the money!
They stay was wonderful and the staff was great at all my requests except for the extra pullows. However, as i was in my 4oom to drink the coffee the machine didnt work and there was still a used pod in the machine. The bed was nice but the tub in the bathroom was dirty and the sink clogged up so i could barely use it.
Kelly, 1-night trip

8/10 Very good

All good
Joe, 1-night trip

6/10 Good

Safe location but smells like smoke and weed
The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.
Mukeni, 2-night trip

6/10 Good

Nice staff but people smoking weed in hallway
Its cheap and in a safe neighborhood. Unfortunately the hotel needs a new carpet, rooms renovated, HVAC needs to be fixed, elevator needs to be fixed and people not smoking near the rooms. I could smell weed inside my room all night.
2-night trip

10/10 Exceptional

Great
hernando, 2-night trip

10/10 Exceptional

N/A
Dwayne, 1-night trip

2/10 Poor

Wouldn’t recommend
Not what I expected. The hotel was not in good condition. I had to change rooms two times. The lamp was broken and exposed in one room, the air didn’t work in the other room, I finally got a room that was decent. The elevator was sketchy. The rooms smelt terrible. TV had basic cable/sports channels, not a variety to watch. Would not recommend.
1-night trip

2/10 Poor

People all in the parking lot late at night very dirty and unsafe
Hamid, 1-night trip

2/10 Poor

Checking in, there was a screaming child with the check in Clerk, whom didn’t want to give me a receipt for a hundred deposit that I didn’t know I had to give them on top of the payment for the room, once I got to the room, the toilet handle was completely broke, I informed the receptionist whom took forever to check the room before she gave me another room, smelled horrible of Marijuna. I would Never go there again
April, 1-night trip

6/10 Good

Unsatisfactory Stay
The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.
Nancy A, 3-night trip