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The Independence Inn Charlotte/Matthews Hotel

3.0 star property
Charlotte hotel with 24-hour fitness

Choose dates to view prices

Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Welcome to our reception area, featuring a stylish desk and comfortable seating for check-in.
Enjoy meals in the dining area with a large table and chairs, a kitchenette with microwave and toaster, and a cozy seating area with additional chairs.
Located in the heart of the city, the Charlotte Convention Center offers a striking glass facade and access to the bustling streets.
Two single beds with white linens and a flat-screen TV are featured in this stylish room.
Golfers gather around the putting green on this well-manicured course.
East Forest is home to The Independence Inn Charlotte/Matthews Hotel, where you can enjoy a free breakfast buffet, dry cleaning services and stay active at the 24-hour gym. With in-room WiFi, luggage storage and multilingual staff on hand you'll feel right at home.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Free parking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2501 Sardis Road N, Charlotte, NC, 28227

What's nearby

  • Bojangles' Coliseum - 11 min drive - 12.3 km
  • Ovens Auditorium - 11 min drive - 12.3 km
  • Spectrum Center - 16 min drive - 18.0 km
  • SouthPark Mall - 16 min drive - 13.4 km
  • Bank of America Stadium - 17 min drive - 19.3 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
  • Concord, NC (USA-Concord Regional) - 35 min drive
  • Charlotte Station - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

When you stay at The Independence Inn Charlotte/Matthews Hotel, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Also, Bank of America Stadium and Bojangles' Coliseum are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 93 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte
HELP_OUTLINE

Frequently asked questions

Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Independence Inn Charlotte/Matthews Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Independence Inn Charlotte/Matthews Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.

What is there to do at The Independence Inn Charlotte/Matthews Hotel and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. The Independence Inn Charlotte/Matthews Hotel also has a 24-hour fitness center.

Does The Independence Inn Charlotte/Matthews Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Elevator
Location
Toilet
Shower
Booking

Reviews

10/10 Exceptional

Great spot for Boston!

Great location, friendly staff, excellent rooms
Linda, 1-night trip

10/10 Exceptional

Staff was friendly and helpful.
Karen, 1-night trip

10/10 Exceptional

Would stay again

Customer service was top notch, great location and comfortable stay
Michelle, 1-night trip

6/10 Good

Good stay

It was a good stay.
Jenna, 1-night trip

10/10 Exceptional

Highly recommend this property for staying
Alicia D, 1-night trip

10/10 Exceptional

It was very nice as well as the workers I love staying there
Ella, 1-night trip

10/10 Exceptional

Great price, awesome staff at checking in.
Kenneth, 1-night trip

10/10 Exceptional

Food is really good and the staff is very friendly and TVs have app
Christopher, 2-night trip

10/10 Exceptional

I love this hotel
Quan, 1-night trip

8/10 Very good

Great restaurant next door and walking distance
Terra, 1-night trip

6/10 Good

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.
Kenneth, 1-night trip

10/10 Exceptional

Very friendly service and great breakfast
haleigh, 1-night trip

10/10 Exceptional

Easy parking and very near to variety of restaurants and grocery stores.
Jerome, 3-night trip

8/10 Very good

staff was polite and room was clean
Alex, 1-night trip

10/10 Exceptional

The room was clean, and the staff was very attentive.
jacques, 1-night trip

8/10 Very good

Service is great!
Gloria, 2-night trip

6/10 Good

You get what you pay for

Aging hotel that could use some upgrades. But, you get what you pay for. Bathroom, especially the tub/shower could use a DEEP cleaning. Breakfast was good. Most front desk staff were helpful and kind.
4-night trip

8/10 Very good

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.
Sierra, 2-night trip

10/10 Exceptional

Good place
Isaias, 2-night trip

8/10 Very good

I like the front desk customer service very nice
Terra, 1-night trip

8/10 Very good

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.
KELLY, 2-night trip

10/10 Exceptional

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location
DIANE, 1-night trip

10/10 Exceptional

Highly recommend
Keeanna, 2-night trip

6/10 Good

Let’s do some pros and cons, starting with the pros: check in and check out was
Kira, 1-night trip

2/10 Poor

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.
Rachel, 1-night trip