JW Marriott Charlotte

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Overview of JW Marriott Charlotte

JW Marriott Charlotte

4.5 star property
Luxury hotel with spa, near Charlotte Convention Center

9.4/10 Exceptional

71 verified Hotels.com guest reviews

Guests rated location

  • Walkable12 positive mentions
  • Convenient10 positive mentions

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is P13,972
Price available on 01/07/2022
Map
600 S College St, Charlotte, NC, 28202
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Charlotte Center City
  • Charlotte Convention Center - 2 min walk
  • Romare Bearden Park - 7 min walk
  • EpiCentre - 7 min walk
  • NASCAR Hall of Fame - 7 min walk
  • Bank of America Stadium - 8 min walk
  • Spectrum Center - 11 min walk
  • Discovery Place - 14 min walk
  • Carolinas Medical Center - 31 min walk
  • North Carolina Music Factory - 38 min walk
  • Fillmore Charlotte - 39 min walk

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 8 min drive
  • Gastonia Station - 26 min drive
  • Stonewall Station - 2 min walk
  • Carson Station - 8 min walk
  • 3rd St - Convention Center Station - 7 min walk

About this property

JW Marriott Charlotte

When you stay at JW Marriott Charlotte, you'll be in a great location, within just a 10-minute walk of Charlotte Convention Center and EpiCentre. You can visit the spa to be pampered with massages, facials, or mani/pedis, and Dean's Italian Steakhouse, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Public transportation is just a short walk: Stonewall Station is 2 minutes and 3rd St - Convention Center Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 12:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered onsite valet parking (USD 40 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Taking the kids

  • Art supplies
  • Children's books

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Closed captioned TV
  • Height-adjustable showerhead
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • American (Sign language)
  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Premium digital channels
  • First-run movies

Home comfort

  • Air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa by JW. Services include facials and manicures and pedicures.

The spa is open daily.

Dining

Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.00 per day (rates may vary)
  • Breakfast costs between USD 10 and USD 40 for adults, and USD 10 and USD 20 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs USD 40 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.3/10

Amenities

9.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

JO ANNE, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Joanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ronald, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
This was a beautiful hotel and the service was the best I’ve had any time I’m in charlotte this is where my family and I will always stay.
Kasmel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding service, and the restaurants are great. Would recommend making a reservation for the steakhouse.
Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great new hotel, central and very comfortable.
Susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff is very professional and extremely polite. The lobby is clean and the rooms are very nice.
Tiara, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel was really nice. It was very clean. The restaurants within the hotel were nice and the staff was very pleasant. There is so much to do within the hotel I almost felt like we didn’t even need to leave to find anything to do. Over all I would definitely go back for another stay.
Kendra, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Friendly staff and perfect location.
Holly, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

marcus, 1-night trip
Verified Expedia guest review