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naera Hotel Xitang

Photo gallery for naera Hotel Xitang

Courtyard
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, free minibar, in-room safe

Overview of naera Hotel Xitang

naera Hotel Xitang

5.0 star property
Waterfront hotel with spa, near Yanyu Gallery

0 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
588 Zhenguan Road, Jishan, Jiaxing, Zhejiang, 314102
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • Conference center
For families
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area

Room options

About this area

Getting around

  • Jiashan South Station - 35 min drive
  • Jinshan North Station - 44 min drive

Restaurants

  • 大塘人家酒吧 - 11 min walk
  • 光辉水月酒吧 - 11 min walk
  • 可以听歌的小酒馆 - 11 min walk
  • 以前以后酒吧 - 11 min walk
  • 布久 - 13 min walk
Map

About this property

naera Hotel Xitang

Naera Hotel Xitang is a great choice for a stay in Jiaxing. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body treatments. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Free stocked minibar
  • Wet bar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

清凉心 has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 268 per person

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

<p>Noise-free guestrooms cannot be guaranteed. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

naera Hotel Xitang Hotel
naera Hotel Xitang Jiaxing
naera Hotel Xitang Hotel Jiaxing

Frequently asked questions

Does naera Hotel Xitang offer free cancellation for a full refund?
Yes, naera Hotel Xitang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at naera Hotel Xitang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at naera Hotel Xitang?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at naera Hotel Xitang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at naera Hotel Xitang?
Yes, there's free self, valet, and extended parking. Parking spots may be limited.
What are the check-in and check-out times at naera Hotel Xitang?
You can check in starting at noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at naera Hotel Xitang and nearby?
Naera Hotel Xitang has a spa, an indoor pool, and a 24-hour fitness center, as well as an arcade and a garden.
Are there restaurants at or near naera Hotel Xitang?
Yes, there are 3 onsite restaurants.
Does naera Hotel Xitang have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around naera Hotel Xitang like?
Naera Hotel Xitang is located on the waterfront in Jiashan, a short 13-minute walk from Xitang Ancient Town.

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