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1 room, 2 adults

Oakwood Residence Hangzhou, Hangzhou, China

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012, China

Luxury aparthotel with indoor pool, connected to a shopping center, near Broken Bridge
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.4
Location
Great location
Food
Delicious food
Room
Great room
Service
Service is adequate
103See all 103 Hotels.com reviews
From 274 reviews

TripAdvisor Traveller Rating

Oakwood Residence Hangzhou, Hangzhou, China

from P5,075
  • Deluxe Studio
  • Executive Studio
  • Executive Room, 1 Bedroom
  • Deluxe Room, 2 Bedrooms
  • Executive Room, 2 Bedrooms
  • Executive Room, 3 Bedrooms
  • Deluxe Room, 1 Bedroom
  • Executive One Bedroom (Twin Beds)
  • Executive Two Bedrooms(King Bed+Two Bed)
  • Executive Three Bedrooms (King+Twin Beds)
  • Executive Studio (Twin Beds)

What’s around Oakwood Residence Hangzhou, Hangzhou, China

Landmarks

  • In Xihu
  • Broken Bridge - 43 min walk
  • Yellow Dragon Sports Center - 16 min walk
  • Zhejiang University - 28 min walk
  • Baopu Taoist Temple - 32 min walk
  • Precious Stone Hill - 35 min walk
  • Wulinmen Wharf - 36 min walk
  • Hangzhou Botanical Garden - 36 min walk

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive
  • Hangzhou Station - 22 min drive
  • Hangzhou East Railway Station - 25 min drive
  • Hangzhou Yuhang Station - 34 min drive
  • Limited parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 321 apartments
  • Arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 50 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Fitness classes on site
  • Pool sun loungers
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English
  • Farsi
  • Japanese
  • Russian

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Oakleaf - This restaurant specializes in international cuisine and serves lunch and dinner.

Oakroom - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Oakwood Residence Hangzhou, Hangzhou, China’s small print

Also known as

  • Hangzhou Oakwood
  • Oakwood Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Aparthotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou
  • Oakwood Residence Hangzhou Aparthotel
  • Oakwood Residence Hotel Hangzhou

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 2000 per day

Optional extras

Rollaway beds are available for CNY 250.0 per day

Buffet breakfast is offered for an extra charge of CNY 124 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CNY 300 per pet, per stay, plus a one-time cleaning fee of CNY 300

Airport shuttle service is offered for an extra charge of CNY 535 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 103 reviews

Very Good 8.0
Could do with a good sprucing!
It was a good layout that enabled a family of 5 to have quality time in the living / dining area. The rooms were well laid out but I have to say the housekeeping staff was inconsistent in their quality of housekeeping practices. The apartment is in need of a refurbishment - signs of extreme wear and tear visible. Scratches and dents on the corners of the walls. Also, the cleanliness can be improved: shades of grey finger marks can be seen on the kitchen cabinet doors, drawer pulls and especially the door pull on the refrigerator. The privacy net curtains could also do with a good laundering! Carpets a thorough shampoo. The pillows are way too soft and the mattress way too firm!
Ava Yun Yun, hkFamily trip
Exceptional 10.0
Great hotel, very clean and large rooms in a good location with plenty of food options.
Mark, us3 night business trip
Exceptional 10.0
Really enjoyed the stay
The apartment is spacious and comfortable. Staff was courteous and the location is good. Great for groups. Definitely recommend it.
Qin, us4 night family trip
Exceptional 10.0
Wonderful hotel
Great
cnFamily trip
Exceptional 10.0
Awesome hotel, - everything is clean, spacious, and up to a very high standard.
usOther trip

Oakwood Residence Hangzhou, Hangzhou, China

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