See all properties

Renaissance Polat Istanbul Hotel

5.0 star property
Luxury hotel in Bakırköy with 2 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Polat Istanbul Hotel

Premium bedding, minibar, in-room safe, desk
Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
View from property
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Airport transfer
    Airport transfer
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is P6,408
P7,177 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Park View

Premium bedding, minibar, in-room safe, desk

Family Suite, 1 Bedroom, Park View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 53 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Lobby lounge, ocean views, open daily

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 53 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking, Poolside

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Ocean Suite)

Lobby lounge, ocean views, open daily

Club Suite, 1 Bedroom (Ocean Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Lobby lounge, ocean views, open daily

Club Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Bathrobes
  • 101 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Poolside

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Pillow menu
  • 145 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Marmara Suite)

Lobby lounge, ocean views, open daily

Club Suite, 1 Bedroom (Marmara Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 53 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Poolside

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Indoor pool, outdoor pool, sun loungers
Hyatt Regency Istanbul Ataköy
Pool
Spa
Free parking
Free WiFi
8.6 out of 10, Excellent, (1005)
The price is P6,315
P7,073 total
includes taxes & fees
Dec 1 - Dec 2
Hyatt Regency Istanbul Ataköy
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Sahil Yolu Caddesi No:2, Yesilyurt, Istanbul, Istanbul, 34149

What's nearby

  • CNR Expo Center - 5 min drive - 4.6 km
  • Capacity Shopping Center - 5 min drive - 4.5 km
  • Ataköy Marina - 6 min drive - 4.9 km
  • Istanbul Expo Center - 6 min drive - 5.7 km
  • Istanbul Aquarium - 7 min drive - 6.5 km

Getting around

  • Istanbul Airport (IST) - 46 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 63 min drive
  • Atakoy Station - 4 min drive
  • Istanbul Yesilyurt Station - 9 min walk
  • Istanbul Yesilkoy Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Awen Restoran - ‬2 min walk
  • ‪Balkon Cafe & Restaurant - ‬6 min walk
  • ‪Polat Patisserie - ‬1 min walk
  • ‪Fener Lokantası - ‬3 min walk
  • ‪SMC Restaurant, Yesilyurt Spor Kulubu - ‬5 min walk

About this property

Renaissance Polat Istanbul Hotel

When you stay at Renaissance Polat Istanbul Hotel, you'll be within a 15-minute drive of Blue Mosque and Mall of Istanbul. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Terra Mediterranean, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Russian, Turkish

At a glance

Hotel size

  • 437 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Secured covered onsite self parking (EUR 8 per day)
  • Secured covered onsite valet parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Shopping

Working away

  • Business center
  • 13 meeting rooms
  • Conference center (356511 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terra Mediterranean - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Marmara Fish Restaurant - Overlooking the ocean and pool, this seafood restaurant specializes in seafood and serves lunch and dinner. Open daily.
Bar Noblesse - Overlooking the ocean and pool, this lobby lounge serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 3955 for children
  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 15:
  • One of the swimming pools
The property will be renovating from July 23 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Parking

  • Covered self parking costs EUR 8 per day
  • Covered valet parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number 5156

Also known as

Hotel Renaissance Istanbul
Istanbul Polat Renaissance
Istanbul Renaissance Hotel
Polat Renaissance Istanbul
Polat Renaissance Istanbul Hotel
Renaissance Hotel Polat
Renaissance Istanbul Polat
Renaissance Polat
Renaissance Polat Istanbul
Renaissance Polat Istanbul Hotel
Renaissance Polat Hotel
Renaissance Istanbul
Istanbul Renaissance
Renaissance Polat Istanbul
Renaissance Polat Istanbul Hotel Hotel
Renaissance Polat Istanbul Hotel Istanbul
Renaissance Polat Istanbul Hotel Hotel Istanbul

Frequently asked questions

Does Renaissance Polat Istanbul Hotel offer free cancellation for a full refund?
Yes, Renaissance Polat Istanbul Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Polat Istanbul Hotel?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
Are pets allowed at Renaissance Polat Istanbul Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Renaissance Polat Istanbul Hotel?
Yes. Self parking costs EUR 8 per day. Valet parking costs EUR 10 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Renaissance Polat Istanbul Hotel?
Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
What are the check-in and check-out times at Renaissance Polat Istanbul Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Renaissance Polat Istanbul Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Renaissance Polat Istanbul Hotel also has a seasonal outdoor pool and a Turkish bath, as well as a garden.
Are there restaurants at or near Renaissance Polat Istanbul Hotel?
Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine and garden views.
What's the area around Renaissance Polat Istanbul Hotel like?
Renaissance Polat Istanbul Hotel is located on the boardwalk/promenade in Bakırköy, a short 9-minute walk from Istanbul Yesilyurt Station.

Renaissance Polat Istanbul Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Abdulhamit, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Paige, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmad, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Shaker, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and swimming pool
husamuddin, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Food experience!
I had a bad experience with room service! in the sense that I found a nail in the soup! It was terrible and I lost my vacation! Otherwise, the staff is quite kind, the weather is good, but the service is not up to the level of a 5-star resort hotel!
NAZMI, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A genuine feel of home away from home. I can not say enough about the wonderful experience of comfort, friendliness, exceptional staff Polat Renaissance has. Special thanks to Volkan, Ilker and Serdar for welcoming our family every time we arrive at the door as if it is our first. Always smiling and cheerful no matter how heavy or quantity of luggage we have. Serdar is always ready to give a helping hand in every matter: always inquires and offers assistance. This gives my family and I a feeling of belonging and support always. A special thanks to Yunus for paying close attention to ensure my family and I have a special breakfast experience every day. His attention to detail and his customer service go beyond the sense of duty. He actually makes us feel like we are part of his family visiting his home. It is a remarkable trait for a person who leads yet has time to make the guests happy. He not only guides the staff, he actually works alongside them to make sure everything is perfect, no matter how busy, he always take a moment to ensure the guests needs are met. Special mention to Hassim for his attention and customer service. He always is very friendly and asks if anything is needed to ensure satisfaction . Cihan at Reception is always very wonderful and always ready to help.. special thanks to Oguzhan at reception for always making our check in process as efficient and as smooth as possible His exceptional customer service is worth recognition. Mensure for clean Rooms.
Karine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kamila, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

Excellent service and superb location
Huda, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Excellent location
Huda, 1-night trip
Verified Expedia guest review

8/10 Very Good

Overall, positive experience
We had a garden room initially, but the walls were very thin and not sound proof, so we asked to be moved into the hotel and it was far nicer, modern, sound proof and clean. The staff were very helpful moving us. The car parking was a bit frustrating - we were told that the car parking would be included in the bill when we checked out, but when we drove to leave, we were told it hadn’t been paid - seemed to be a lack of communication more than anything. Breakfast was good - loads of variety and good quality. Gym was good, equipment advanced for a hotel gym, as was the pool, steam room and sauna.
Christopher, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Always I recommend for everyone even if they’re with family or just for business reasons
Krikour, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Amazing hospitality ,I would like to recommend this hotel for everyone,Always they welcome you , I would like to thank them specifically Mrs ELİF and Mrs Gizem for there special welcoming messages
Krikour, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Everything looks good and amazing sea view 😍 💙
Mireya, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Always they welcome there customers specially serdar and Volkan at the concierge desk and thanks to them , they upgrade my room everything was great I recommend for everyone this hotel
Krikour, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

very good hotel , im super happy about the stuff it was amazing experience
Ali, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

AHMAD, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a good stay
Very friendly staff and atmosphere. I liked the buffet breakfast. Thank you for your hospitality.
Maxim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice hotel
Really nice hotel
Philip, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Location ,very friendly staff,you feel like you are at home
Krikour, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Aysen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It will exceed your expectations.
MAGLIO J, 7-night romance trip
Verified Expedia guest review

6/10 Good

We had a really bad experience at the check in, I wair for an hour for my luggages and finally I myself went to lobby to get my luggages. The next bad experience was when we called for make up room. They only changed the towels and did not clean the bathroom.
Hassan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wery good
Mehmet, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hesham, 3-night trip
Verified Expedia guest review