Have never experienced this level of untrained grumpy staff, ever. Flaky paint, no air conditioning, phone reception as it was quite warm (as advised in the hotel manual) but was answered by an uninterested staff member, who said they'd look to see if they had an electric fan and ring back but they never rang back.
But we overlooked this, as the location is excellent, 4 mins walk to metro and 6 minutes to train station. 10 walk from shops like primark, HM etc. And 2 minutes walk to high end shops. (1 minute walk to Lidl supermarket).