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All properties in Memphis, Tennessee, United States of America
1 room, 2 adults

Homewood Suites Memphis East, Memphis, United States of America

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
5811 Poplar Ave, Memphis, TN, 38119, United States of America

3-star hotel in White Station with restaurant and 24-hour fitness
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning

Homewood Suites Memphis East, Memphis, United States of America

from P4,704
  • Deluxe Room, 1 King Bed
  • Room, 2 Double Beds
  • Suite, 1 King Bed
  • Suite, 1 Double Bed, Accessible, Bathtub
  • One King Or Two Double Twobedroom Suite Nonsmoking
  • Two Bedroom Suite, Two King Beds, Non-Smoking
  • Room, 1 Double Bed, Accessible (Hearing)
  • Premium Room, 1 Double Bed, Accessible, Bathtub (Mobility & Hearing)
  • Premium Suite, 1 King Bed
  • Premium Suite, 1 King Bed
  • Suite, 1 King Bed

What’s around Homewood Suites Memphis East, Memphis, United States of America

Landmarks

  • In White Station
  • Lichterman Nature Center - 35 min walk
  • Baptist Restorative Care Hospital - 2.6 mi / 4.1 km
  • Baptist Memorial Medical Grp Hsptlsts - 2.6 mi / 4.2 km
  • Baptist Memorial Restorative Care Hospital - 2.7 mi / 4.3 km
  • Baptist Memorial Hospital - 2.7 mi / 4.4 km
  • Theatre Memphis - 2.8 mi / 4.4 km
  • Opera Memphis - 2.8 mi / 4.5 km

Getting around

  • Memphis Intl. Airport (MEM) - 14 min drive
  • Memphis Central Station - 19 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Up to 25 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5.00 mi

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Basketball on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 5
  • Year Built - 1989
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Sofa bed
  • Sofa bed size double
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Homewood Suites Memphis East, Memphis, United States of America’s small print

Also known as

  • Homewood Suites Hotel Memphis East
  • Homewood Suites Memphis East Memphis
  • Homewood Suites Memphis East Hotel Memphis
  • Homewood Suites Memphis East
  • Homewood Suites Memphis East Aparthotel
  • Homewood Suites
  • wood Suites Memphis
  • Homewood Suites Memphis East Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Onsite parties or group events are strictly prohibited.

    Long-term renters welcome.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place.

    Contactless check-out is available.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Homewood Suites Memphis East, Memphis, United States of America

    • Does Homewood Suites Memphis East offer free cancellation for a full refund?
      Yes, Homewood Suites Memphis East does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Homewood Suites Memphis East?
      Yes, there's free self parking.
    • Is there a pool at Homewood Suites Memphis East?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Homewood Suites Memphis East?
      Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Homewood Suites Memphis East?
      You can check in from 3:00 PM to anytime. Check-out time is 11:00 AM.
    • Are there restaurants at or near Homewood Suites Memphis East?
      Yes, there's an onsite restaurant. Nearby restaurants include Olive Garden (6-min walk), chipotle (10-min walk), and Starbucks (1.2 mi).

    Recent reviews

    Good 7.4 From 73 reviews

    Poor 2.0
    this use to be my favorite. not no more
    dont get me wrong i love this hotel but they messed up when i had to pay a holding fee that was almost double of what my room cost..i had so much planned that day until they told me i had to pay fkr my room plus a even bigger payment for incidentals..i just didnt agree cause i did not bring that much and they never charged that much..so if u going to that hotel make sure u have over $300.
    us1 night trip
    Good 6.0
    Disappointed
    Disappointed with the condition of the rooms. Pictures online were way better than actuality. We had 5 rooms and some outside doors did not lock, Kitchen barely had supplies, rooms need updates. The shower head was nice and bathroom sink looked new. Furniture was stained and legs were loose. Disappointed out of 5 rooms, only 2 were next to each other. Location was difficult to get around as it’s off a busy one-way highway.
    us4 night family trip
    Fair 4.0
    Long Time Homewood Suites Guest - Disappointed!!!
    There are no elevators for elderly, but that was not the most disappointing. The rooms had filth, dust on fan blades, dust caked in registers and hair on counters, drawers and floors from prior guests. We only had one extra towel (1) 1st night and no extra toilet paper (small used roll), 1 soap bar for a weeks stay. Day 2 ALL extra soap, toilet paper, towels and wash clothes were removed. When asked to correct issues it's almost like housekeeping retaliated. Then we got 1 small cheap 1 ply toilet paper roll for 3 guests & one night came back from an exhausting day at the hospital to find the beds was unmade, towels, hand towels, wash clothes ALL on the floor and damp. We called the front desk for replacements & to inform. She confirmed cleaning should have been done that day and then actually said, "we don't have any extra towels." What? Yes, that was her words. A hotel without extra towels. How would Housekeeping replace towels the next morning. The ONLY reason this hotel got as high of a score as I gave them because there was one guy, Ryan, at the front desk & one guy (didn't get his name) picking up plates on Tuesday night dinner & the maintenance man who replaced our none working phone, non working burner & replaced burnt out lights in a otherwise dark room, with their customer service, they get it. The rest we encountered - not Homewood Suites quality. FYI, don't retaliate against guests who are ultimately insuring you a job because they stay at "YOUR" place.
    Kimberly, us4 night family trip
    Exceptional 10.0
    Very nice. Ask for non smoking room & got it. They are very strict on this rule which is nice. Not like some other hotels.
    Cicero, us3 night romance trip
    Very good 8.0
    Luxury
    I loved this hotel. It was a nice surprise when we saw the separate bedrooms. It was clean and well stocked. Beautiful apt like room. Well lit and my favorite were the Hollywood celebrity mirrors in the bathrooms. My only critique would be the bed was lumpy, housekeeping came in while we were away and moved my things, a few minor things were missing and there was a deposit fee of $50 that I wasn't aware of. Other than that I absolutely loved it. Would definitely stay here again.
    conina, us2 night family trip
    Exceptional 10.0
    Spring break get away
    Homewood suites was very accommodating for our stay very spacious and homely. Breakfast was good and hotel was 8n a good location. I would recommend this hotel while visiting Memphis.
    us3 night family trip
    Exceptional 10.0
    Great stay at the Homewood Suites in Memphis
    My fiance and I were in Memphis for the Liberty Bowl and booked a room at Homewood Suites Memphis East. It was a great decision. I booked it without really reading the details, so we were surprised to find a kitchette and 2 televsions. Reagan was at the front desk to check us in. She was delightful and very helpful, recommending several restaurants to us. The breakfast was a lot more than we expected. The only issue that we had was not having a card to tell us what the channels were on the tv, which was not really a big deal, just a little annoying for my fiance. Overall, we had a wonderful stay and would definintely recommend it to others.
    Lori, us1 night romance trip
    Exceptional 10.0
    Great trip
    Accommodations and staff were exceptionally good. A nice warm welcome at the registration desk and all requests were taken care of expeditiously. Big shout out to Reagan at the front desk and the manager there. Beautiful decorations and furnishings. Will definitely come back!
    Athena, us3 night family trip
    Good 6.0
    The staff at the hotel was wonderful. Caring and eager to help in any way. The breakfast was excellent and desk associates were great. The rooms are in need of many things, especially cleaning. They were not only dirty but we did not receive maid service at all during our three night stay. We had to get extra towels ourselves and they were brought to us the last night. I would not go back for this reason.
    us3 night family trip
    Very good 8.0
    Frequent customer
    Tv could be updated to a smart tv especially if you travel with kids
    bridgette, us2 night romance trip

    Homewood Suites Memphis East, Memphis, United States of America

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