In the heart of Bilbao, Occidental Bilbao offers an upscale retreat with a Mediterranean twist. Enjoy delicious meals at The Kitchen, relax on the terrace or in the garden, and rejuvenate with a body treatment at the spa. With free in-room WiFi and helpful staff always ready to assist you.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Spa
Bar
Electric vehicle charging point
Connecting rooms available
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Fitness center
Self parking
Seasonal outdoor pool
Room service
Coffee shop/cafe
Business center
Meeting rooms
Terrace
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is P3,384
P3,384
P3,722 total
includes taxes & fees
Mar 9 - Mar 10
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Family Room (2x2 Family Plan)
Family Room (2x2 Family Plan)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
48 sq m
Sleeps 4
1 King Bed
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
24 sq m
Sleeps 3
1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
24 sq m
Sleeps 2
1 King Bed
View all photos for Superior Room (with extra bed)
Bilbao (YJI-Bilbao-Abando Train Station) - 20 min walk
Bilbao-Abando Station - 21 min walk
Bilbao Zabalburu Station - 26 min walk
Santutxu Station - 7 min walk
Basarrate Station - 12 min walk
Casco Viejo Station - 13 min walk
Restaurants
La Casa del Yogur - 8 min walk
Auzoa - 8 min walk
Errondaberri - 5 min walk
Cafetería el Sauce - 5 min walk
Zarata Jazz - 9 min walk
About this property
Occidental Bilbao
Occidental Bilbao puts you within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. You can visit the spa to indulge in massages, facials, or aromatherapy, and The Kitchen serves Mediterranean cuisine. Other features include a bar/lounge, a fitness center, and a seasonal outdoor pool. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Santutxu Station is 7 minutes and Basarrate Station is 12 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
200 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 20 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Pool table
Working away
Business center
Meeting rooms
Computer station
Conference space (11119 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1967
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Fitness center
Seasonal outdoor pool
Full-service spa
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
The Kitchen - This restaurant specializes in Mediterranean cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Spa access is available for an extra charge of EUR 20 per day
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
Spa
Parking
Self parking costs EUR 20 per day
Pool, spa, & gym (if applicable)
The fitness facility is accessible for EUR 20 per person, per day
Pool access available from 9:00 AM to 8:00 PM
The seasonal pool is open from June to September
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Access to the spa and gym facilities is limited to once per day per person.
Also known as
Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao
Frequently asked questions
Does Occidental Bilbao offer free cancellation for a full refund?
Yes, Occidental Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Bilbao?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Occidental Bilbao?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Occidental Bilbao?
Yes. Self parking costs EUR 20 per day. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Occidental Bilbao?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Occidental Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (5-min drive) is nearby.
What is there to do at Occidental Bilbao and nearby?
Occidental Bilbao has a spa and a seasonal outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Occidental Bilbao?
Yes, The Kitchen offers Mediterranean cuisine.
What's the area around Occidental Bilbao like?
Occidental Bilbao is a short 7-minute walk from Santutxu Station and 13 minutes' walk from Plaza Miguel de Unamuno.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Occidental Bilbao Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
November 26, 2024
Would recommend
Great stay, staff very friendly, room a decent size and good location. Use of the gym and pool is an extra charge which I hadn’t realised when booking
Adam
Adam, 1-night trip
10/10 Exceptional
February 20, 2024
Extremely nice hotel. Would stay there again!
Michael
Michael, 1-night trip
10/10 Exceptional
September 24, 2024
Overall excellent
Robert
Robert, 3-night trip
10/10 Exceptional
May 24, 2024
Short break
Good location, nice hotel
Martin
Martin, 2-night trip
8/10 Very good
October 16, 2024
We came saturday instead of wednesday. Check-inn went fast, frontdesk employee was very kind and helped with getting a taxi.
Marian
Marian, 7-night trip
10/10 Exceptional
October 14, 2024
Secure undergroung parking eas excellent. This has 2 entrances - avoid the one that is accessed from small back streets as it was an unnearving drive to get to.
Paul
Paul, 4-night trip
10/10 Exceptional
February 20, 2024
We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
Robert
Robert, 1-night trip
8/10 Very good
April 29, 2024
Plenty of setvices offered by the hotel, supportive staff, well linked with the city center
Enza
Enza, 3-night trip
8/10 Very good
May 19, 2024
We had a good time and a good diner our last evening. Breakfast excellent. Rooms proper.
Caroline
Caroline, 4-night trip
10/10 Exceptional
February 13, 2024
It was a very comfortable hotel. We.will be staying there again after we visit other stops in Spain, before we fly home from the airport in Bilbao.
Robert
Robert, 2-night trip
10/10 Exceptional
September 30, 2023
Good option in Bilbao
Nice hotel in Bilbao , not too far from city sightseeing and close to the airport
Martin
Martin, 1-night trip
10/10 Exceptional
November 27, 2022
Super hotel
Kristian
Kristian, 5-night trip
8/10 Very good
June 16, 2023
Great location for using the Metro which is very close. Staff are pleasant and helpful.
Ubhayapriya
Ubhayapriya, 3-night trip
6/10 Good
May 3, 2024
Business Trip
Hotel was good, clean, nice bar and restaurant, the only down side to the hotel was very poor Wifi connection, this kept tripping out which was very annoying
Graham
Graham, 2-night trip
8/10 Very good
October 6, 2023
Nice Hotel
Good hotel, good location, nice views of city.
Unfortunately we chose to stay here because it had a pool but it was closed for our entire stay.
Robert
Robert, 4-night trip
10/10 Exceptional
April 29, 2024
Really enjoyed our stay. Very clean and modern everywhere in the hotel and rooms. Breakfast was great quality and value for money. Staff extremely friendly. Location is a little further out of the old town that we would have liked but there is a metro station very near and the walk is only 30 mins. To use the spa is extra, but all the info was very clear when we booked. I would recommend and stay again.
Philip
Philip, 4-night trip
10/10 Exceptional
August 29, 2022
Amazing helpful friendly staff. Hotel in good location - 15 min walk down into old town. Great facilities
tracey
tracey, 2-night trip
8/10 Very good
October 16, 2023
Good location in Bilbao.
Super friendly and service oriented staff. Wonderful breakfast buffet.
Really a shame that the outdoor pool was closed even though heavily advertised with on booking and hotel site, in a week when day time temp was 30 deg C.
Car park is expensive at € 20 / night.
Paul
Paul, 7-night trip
10/10 Exceptional
November 29, 2022
Is a very good hotel, nice rooms, comfortable, good bathroom, soft nice beds, what I believe is completely out of range, is the parking rate, super super expensive .
LUZ MARIA
8/10 Very good
July 9, 2024
Nice rooms and clean. The restaurant and the breakfast was a disaster. All the table were a mess every morning and only 1 staff working.
The dinner wasn´t that good either. Small portion of entrecote and the salad was old pieces of lettuce.
Saba
Saba, 3-night trip
10/10 Exceptional
July 31, 2023
Excellent
Excellent hotel with great service. We arrived in the middle of the night after 19 hours on the road and the staff on the front desk couldn't have been more friendly or welcoming. And super efficient.
Lovely hotel in a great location.
Comfortable rooms.
Recommended
Mark
Mark, 1-night trip
6/10 Good
March 29, 2024
Occidental Bilbao
The hotel is clean and functional, within a 15 minute walk of the old town. The area around the hotel is quite run down, there’s a metro stop about mins walk away. Rooms are small but the en suites are good. Gym and spa are not part of the hotel but in a separate part of the basement, hotel guests must pay extra to use them each time they visit.
Jody
Jody, 3-night trip
8/10 Very good
July 31, 2023
Excellent service
We arrived after a 19 hour drive in the middle of the night and the check in staff were amazing. So friendly and efficient.
The hotel is very nice, well located and the rooms are very pleasant.
Recommended
M
M, 1-night trip
8/10 Very good
June 1, 2024
A little out of town and on a relatively steep hill. However, there is a metro station only 200m away which gives easy access to the city. Next to a main road and so there was regular road noise at night. The pool was shut.
Staff were efficient and friendly. The room was spacious and clean. A large sitting area on the ground floor to enjoy a drink from the bar.