Hotel ILUNION San Mamés

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Overview of Hotel ILUNION San Mamés

Hotel ILUNION San Mamés

4.0 star property
4-star hotel with restaurant, near Guggenheim Museum Bilbao

8.8/10 Fabulous

129 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Calle Perez Galdos, 56, Bilbao, Vizcaya, 48013
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Plasma TV

Choose dates to view prices

About this area

What's nearby

  • In Basurto-Zorroza
  • Guggenheim Museum Bilbao - 22 min walk
  • San Mames Stadium - 4 min drive

Getting around

  • Bilbao Airport (BIO) - 19 min drive
  • Vitoria (VIT) - 39 min drive
  • Bilbao San Mames Station - 1 min walk
  • Bilbao Autonomia Station - 5 min walk
  • Bilbao Ametzola Station - 10 min walk
  • San Mames Tram Stop - 2 min walk
  • San Mames Station - 5 min walk
  • Sabino Arana Tram Stop - 5 min walk

About this property

Hotel ILUNION San Mamés

4-star hotel in the heart of Basurto-Zorroza
A terrace, dry cleaning/laundry services, and a restaurant are just a few of the amenities provided at Hotel ILUNION San Mamés. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • An elevator, a front desk safe, and luggage storage
  • Concierge services, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at Hotel ILUNION San Mamés feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 168 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 13 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 6.50 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Covered self parking costs EUR 13 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel ILUNION San Mamés Hotel
Hotel ILUNION San Mamés Bilbao
Hotel ILUNION San Mamés Hotel Bilbao

Frequently asked questions

Does Hotel ILUNION San Mamés offer free cancellation for a full refund?
Yes, Hotel ILUNION San Mamés does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel ILUNION San Mamés?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at Hotel ILUNION San Mamés on October 23, 2022 start from P 3,671, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel ILUNION San Mamés?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel ILUNION San Mamés?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel ILUNION San Mamés?
Yes. Self parking costs EUR 13 per night.
What are the check-in and check-out times at Hotel ILUNION San Mamés?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel ILUNION San Mamés?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (20-min walk) is nearby.
Are there restaurants at or near Hotel ILUNION San Mamés?
Yes, there's an onsite restaurant. Nearby restaurants include Antxi (4-min walk), Karmelo (4-min walk), and Kikarea (6-min walk).
What's the area around Hotel ILUNION San Mamés like?
Hotel ILUNION San Mamés is a short 2-minute walk from San Mames Tram Stop and 5 minutes' walk from San Mames Stadium.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Nice stay
Nice hotel, clean and huge tv. Didn’t eat there, parking underneath for 12€ per 12 hours
Tom, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room temperature
Everything was great except the temperature of the room. Not able to cook it down. Made for uncomfortable stay.
Diana, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrew, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Carol, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing Cleanliness
My stay overall was OK. I found the room lacked some basics such as a bath robe, slippers, a bottle opener, corkscrew, and a pencil and pen. Kettle was nice but only instant coffee available. A/C didn't seem to work in my room and it was quite warm. Noticed black mold in the bathroom, by the second night the smell was quite noticeable.
Marc, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient location
This hotel is conveniently located above the Intermodal train station. It is quiet and has great views. Room amenities include a refrigerator and coffee maker and free maps of the area. The staff are super nice and helpful in giving directions and suggestions.
Carol, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good place to stay in Bilbao
Modern, comfortable hotel with excellent location right next to San Mames metro and the Intermodal travel hub. We were lucky enough to have a tenth floor room with spectacular views over the city. Clean, well-equipped and with helpful staff.
N, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good position and wonderful room
Yang, 2-night business trip
Verified Hotels.com guest review