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Hotel SANSEbay

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Living area
Living room
View from room
Living room

Overview of Hotel SANSEbay

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Hotel SANSEbay

3.5 star property
Old Town San Sebastian hotel by sea

9.4/10 Exceptional

154 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Separate bedrooms
  • Laundry facilities
The price is P 5,185
Price available on 02/05/2023
Map
Calle mari 21, San Sebastián, 20003

Room options

About this area

What's nearby

  • In Old Town San Sebastian

Getting around

  • San Sebastian (EAS) - 26 min drive
  • Biarritz (BIQ-Pays Basque) - 43 min drive
  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 17 min walk
  • San Sebastian Amara Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Txoko - 2 min walk
  • Atari Gastroteka - 2 min walk
  • Capricciosa - 2 min walk
  • Casa Alcalde - 2 min walk
  • Aita Mari - 3 min walk

About this property

Hotel SANSEbay

A great choice for a stay in San Sebastián, Hotel SANSEbay offers an airport shuttle (available 24 hours). Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking, surfing/body boarding, and surf lessons. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:30 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your passport after booking
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 30 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe

Special features

Dining

Bar Urgul - Onsite bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 8–20 for adults, and EUR 8–20 for children
  • Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 30 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

<p>Construction is underway at a neighboring building and there may be noise disturbance from the construction work. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

Does Hotel SANSEbay offer free cancellation for a full refund?
Yes, Hotel SANSEbay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel SANSEbay?
As of February 2, 2023, prices found for a 1-night stay for 2 adults at Hotel SANSEbay on February 5, 2023 start from P 5,185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel SANSEbay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel SANSEbay?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel SANSEbay?
Yes. Self parking costs EUR 30 per night.
Is airport shuttle service offered by Hotel SANSEbay?
Yes, an airport shuttle is available. The charge is EUR 150.00 per vehicle.
What are the check-in and check-out times at Hotel SANSEbay?
You can check in from 3:00 PM - 10:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hotel SANSEbay?
No, this hotel doesn't have a casino, but Casino Kursaal (4-min walk) is nearby.
What is there to do at Hotel SANSEbay and nearby?
Have fun with nearby activities like boat tours, kayaking, and power boating. Additional recreation nearby includes hot springs and casino gaming.
Are there restaurants at or near Hotel SANSEbay?
Yes. Nearby restaurants include Ubarrechena (3-min walk), Juanito Kojua (3-min walk), and Raviolina (3-min walk).
What's the area around Hotel SANSEbay like?
Hotel SANSEbay is located on the boardwalk in Old Town San Sebastian, a short 4-minute walk from Bay of Biscay and 6 minutes' walk from Donostia-San Sebastian Aquarium. Travelers say this hotel is in a good location.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

So good came back for more
Our second stay within a month… love the location, the staff, the design… highly recommend
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great location and staff
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely room, great experience.
Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with great staff in perfect location
Lovely hotel in a great location. We were welcomed with drinks, an introduction to San Sebastián and a room upgrade. The staff were really friendly and helpful. The room was stylish and comfortable. Having stayed in many hotels, this one stood out.
Melanie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheryl, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Kim, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really enjoyed my stay here. Great location. Friendly and helpful staff. Lovely view. It’s a warm place to come home to at the end of a day of exploring.
Josephina Nance, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hope to be back!
Lovely service & hotel. Great location even with little walk from cab.
Barbara, 1-night family trip
Verified Hotels.com guest review